Account Director, Crisis and Issues Communications 

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Associate, Crisis Communications 

The Weber Shandwick New York office is seeking an Associate in New York to join its Global Crisis and Issues Practice. The Global Crisis and Issues team, part of the Weber Advisory group, helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively.  

From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.   

Candidate Qualities   

As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply.  

Our Team 

Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects.  

What You Will Be Doing    

• Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, natural disaster response, executive leadership changes, IPOs etc.)   
• Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed; 
• Supports monitoring and triaging of client issues  
• Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations 
• Provides input during development of projects based on insights and knowledge of client preferences 
• Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents
• Serves as role model to team members, producing high quality work and continually updating manager on activity progress
• Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration
• Participates in our A-Team’s On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises.  

 What We Are Looking For   

• Strong writing skills and meticulous attention to detail 
• Strong understanding of social analytics 
• Full analytical fluency in all social/digital platforms 
• Crisis communications, issues management, and/or public affairs experience 
• Sharp curiosity and an analytical mind  
• Ability to provide strategic and actionable recommendations based on research
• Highly effective oral and written communication skills 
• Familiarity with corporate financials
• Ability to prioritize multiple tasks and manage deadlines in a consistent manner
• Resourceful, effective problem solver
• Comfortable asking for help from and providing direction to team members
• Ability to take ownership, manage and see projects through from start to finish 
• Proactive self-starter and a quick learner
• Strong work ethic  

Basic Qualifications  

• 1-2 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting 
• BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service  
• Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis)  

Salary range: $52,000 USD – $60,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-PV1 

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Weber Shandwick is looking for a Senior Manager to join our Consumer team in our New York office.

We Are Seeking:

We’re looking for a strong, motivated, and curious Senior Manager to join our Consumer Practice, working across lifestyle and CPG brands. You will supervise big pieces of business with multiple work streams and team members, spearheading high profile, award-worthy, earned-driven integrated activations and productions. Additionally, you’ll manage day-to-day client relationships, oversee account teams and inter-agency relationships, and work with high profile celebrity talent, influencers and red-carpet events.

Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have consumer PR agency experience in CPG/beauty/lifestyle spaces.

What We Are Looking For:

• A strong client lead with sound judgement and the confidence to provide clear, actionable counsel
• A leader who brings strong emotional intelligence and adaptability, able to manage and influence a range of client personalities and stakeholder styles
• A utility player who knows how to deliver best-in-class client service, while seamlessly navigating earned, social, and influencer programs
• Experience managing and working with interagency teams
• Can turn ideas into workable plans and presentations
• Capacity to convey ownership of assigned projects to junior team members
• Can solve conflict
• Can mobilize and motivate teams
• Can work independently and as part of a team
• Excellent oral and written business communication skills
• Aptitude for financial analysis
• Can complete challenging projects within set parameters
• Exceptional judgment when working with team members, client contacts and vendors
• Commitment and dedication to the agency’s success as well as individual career
• Can anticipate client and team needs
• Attention to detail and quality
• Instills confidence with clients and colleagues

Basic Qualifications:

• At least 6-8 years’ experience in agency, PR/Communications space
• Experienced ideally within the consumer or CPG space
• Bachelor’s degree in Communications, Business Management, or related field

NYC Salary range: $85,000 USD – $100,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Associate, Client Experience, Consumer

Weber Shandwick has an exciting opportunity for an Associate, Client Experience to join our team. We are seeking a proactive, detail-oriented individual with a passion for beauty and fashion to support a fast-paced, high-profile account.

Job description:

We are seeking a candidate who is consistently one step ahead – always anticipating client and team needs, maintaining real-time coverage trackers, and ensuring meeting materials are prepared for internal and client calls. This role requires initiative and strong attention to detail.  

The ideal candidate should be deeply immersed in the beauty industry and should have a strong understanding of how brands are activating across channels and is eager to proactively share insights and learnings that add value to our clients.

This is a dynamic, always-on account, and we’re looking for someone who thrives in a fast-moving environment and brings a positive, can-do attitude to every task.

Responsibilities Include:

• Monitor media across print, digital, and social channels for brand coverage and competitor activity
• Prepare agendas and status sheets for all internal and client meetings including detailed call recaps
• Assist in compiling weekly, monthly and annual reports
• Support development of program and campaign recaps
• Establish and maintain relationships with stylists and stylist agencies
• Assist with product send-outs, sample coordination, and mailer development
• Support media outreach efforts during key tentpole moments
• Begin to build and establish media relationships by attending editor meetings, launch events and other external industry related events
• Oversee and manage product inventory inclusive of product orders and maintain organization of the product closet
• Support event and activation planning, execution and onsite staffing
• Assist with vendor invoice processing and quickly learn and navigate internal financial processes
• Identify emerging social and industry trends and proactively share relevant recommendations
• Proactively offer insights and learnings based on media landscape, industry activity and competitor analysis

Competencies:  

• Excellent written and verbal communication skills
• Strong attention to detail and organization
• Ability to manage multiple jobs and priorities in a day across multiple accounts in a fast-paced environment
• Proactive and solutions-oriented mindset
• Ability to build trust and rapport with the clients and internal teams
• Integrated understanding of digital, earned, paid media and social landscapes
• Passion for beauty PR and deep knowledge of the beauty industry
• Collaborative team player who contributes ideas and a point of view

Basic Qualifications: 

• Bachelor’s Degree 
• 1-2 years related professional experience 
• Beauty experience a plus
• Must be based in New York and available to work in-office three days a week

Salary range:  $55,000 USD – $60,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1