Account Director, Client Experience

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Account Director, Brand & Multicultural

Los Angeles, CA

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

The Overview:

Weber Shandwick seeks an Account Director to drive strategy, develop culturally relevant campaigns, mentor talent and serve as a trusted advisor to clients. As this role will be integral with engaging authentically with the Hispanic community, qualified candidates will also be bilingual.

As a leader, you recognize that excellent client service is the key to our success and that drives your daily interactions. You enjoy leading and developing an account team, understand how to achieve operational excellence with your teams, and help to craft the skills of rising stars.

The Role:

• Serve as the lead on local Hispanic consumer engagement efforts for McDonald’s in the SoCal region, developing and overseeing culturally relevant Hispanic PR strategies and community-facing activations, from concept to execution while bringing a value-added approach to issues and projects
• Serve as a leader within the West Coast brand practice, leading consumer-facing brand building efforts, building strategy, overseeing and executing programing with the support of your teams.
• Mentor and manage high-performing teams; develop mid-and junior-level talent, fostering respect and collaboration
• Collaborate closely with internal teams and agency partners to deliver integrated work
• Deliver strategic, engaging, and persuasive presentations to articulate ideas to clients, colleagues, and others effectively
• Be obsessed with culture by staying on top of media and social trends, including those impacting Hispanic/multicultural communities and brands
• The ideal candidate thrives in relationship-building and stakeholder engagement.
• Balance multiple projects/issues seamlessly, encourage effective delegation, and assess program effectiveness ensuring ROI and efficient use of client budget
• Able and comfortable driving to events and meetings throughout Southern California

 

Experience:

The ideal candidate will have a solid track record of developing and implementing strategies that apply the full scope of the communications mix, including media relations, influencer outreach, community partnerships, and events. Experience working with the Hispanic consumer segment as part of an integrated marketing team, representing the PR POV while helping to lead cross-agency work streams for local/national campaigns is a priority.

• 8+ years of relevant work experience; agency experience in the consumer PR category is a requirement
• Proven experience running day-to-day client service and project management of large, multi-channel brands with a wide range of internal and external stakeholders
• Strong experience across earned/traditional and social media; paid is a plus
• Excellent written and verbal communication skills. Spanish speaker required
• Experience engaging with, managing relationships, and presenting to mid- to senior-level clients
• Outstanding judgment when working with diverse media outlets, team members, client contacts, and vendors
• An exceptional project manager who is very organized with unfailing attention to detail
• Experience managing budgets

Salary Range: $100,000 USD – $130,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Vice President – Weber Advisory & Financial Services

Weber Advisory, the strategic consulting arm of Weber Shandwick, is seeking a Senior Vice President to join our corporate team to lead a range of high-impact client engagements and new business opportunities. In this role, you will work closely with leading financial services organizations to shape strategies that strengthen reputation, build executive visibility, navigate complex stakeholder environments, and drive measurable business outcomes.

You will bring deep expertise in corporate communications within the financial services sector to deliver insight-driven, integrated programs spanning reputation management, executive thought leadership, internal and change communications, crisis and issues management, investor and stakeholder relations, and multi-channel media strategies.

Key Responsibilities

• Secure, maintain, and grow relationships with leading financial services and corporate clients, ensuring Weber Advisory is a trusted partner at the most senior levels.
• Lead major new business efforts, from identifying opportunities and shaping proposals to orchestrating compelling, integrated pitch teams.
• Serve as a trusted strategic advisor, counselor, and business partner to C-suite and senior decision-makers in financial services and beyond.
• Drive exceptional work through the orchestration of high-performing, cross-functional teams across geographies and disciplines.
• Advance Weber Advisory’s thought leadership in the financial services sector by developing POVs, insights, and visibility for our leaders.
• Oversee client service delivery including program planning, proactive opportunity creation, and high-level strategic counsel.
• Identify new growth areas based on emerging trends in financial markets, regulation, ESG, and stakeholder expectations.
• Mentor and coach rising talent, building the next generation of corporate and financial communications leaders.
• Maintain profitability and operational excellence across accounts, ensuring efficiency, productivity, and high-quality output.

Qualifications

• 12+ years in corporate communications or public affairs, with significant experience advising financial services organizations (agency experience strongly preferred).
• Expertise in corporate reputation management, stakeholder communications, and financial industry dynamics, including regulatory environments and market drivers.
• Strong grasp of traditional, digital, and social media—and how they shape financial sector narratives.
• Proven ability to counsel senior executives with credibility, clarity, and strategic foresight.
• A track record of leading and winning new business opportunities in complex, competitive environments.
• Exceptional leadership skills—able to inspire teams, manage multiple priorities, and deliver under pressure.
• Excellent writing, presentation, and storytelling abilities, with experience crafting compelling narratives for financial audiences.
• Entrepreneurial mindset, collaborative spirit, and passion for driving client and agency growth.

Salary range: $152,000 USD – $215,000 USD 

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Account Director, Client Experience

We Are Seeking:

We’re looking for a passionate, dynamic, and earned-savvy Account Director to join our team, focusing on food and beverage brands. This role will center on crafting and executing high-impact, earned-driven integrated activations that blend brand storytelling with the power of food culture. You will lead work tied to emerging and legacy brands, bringing bold, creative ideas, all while managing high-profile client relationships and collaborations across teams and agencies.

You’ll be responsible for spearheading creative, award-worthy campaigns that resonate with key audiences, ensuring our clients capture cultural relevance and media attention. Your remit includes client strategy, operations, and activation oversight, with opportunities to leverage celebrity / influencer endorsements and marquee events. The right candidate will play a major role in talent development and building team culture.

Additional responsibilities include aligning programs and experiences with client goals, allocating agency resources to match budgets, managing a variety of work streams, providing strategic counsel to teams, and ensuring timely delivery of remarkable work. You will also be instrumental in developing new business opportunities, media relations strategies, analytics insights, and creative storytelling concepts. Ideally, you bring prior experience in PR, food and beverage and lifestyle industries.

What We Are Looking For:

• Ability to turn dynamic in-culture ideas into actionable, high-impact campaigns
• Capacity to lead and inspire account teams while owning key projects
• Skilled in conflict resolution and the ability to manage high-pressure environments with grace
• Expertise in motivating and mobilizing teams to meet deadlines and exceed expectations
• Strong leadership skills combined with a collaborative mindset and ability to work independently or as part of an integrated team
• Exceptional verbal and written communication skills
• Financial acumen to manage budgets and allocate resources effectively
• Proven ability to successfully manage complex, multi-dimensional projects within set parameters and deadlines
• Reliable judgment when working with clients, stakeholders, and vendors
• Genuine passion for food and beverage space, with an ability to anticipate both client and team needs in this fast-paced, ever-evolving space
• Acute attention to detail in ensuring quality, relevance, and creativity in all work delivered
• Confidence instilled in clients, colleagues, and collaborators that drives trust and excitement

Basic Qualifications:

• 6-8+ years of experience in a PR or Communications role, preferably with a large focus on food and beverage marketing/PR
• Demonstrated expertise in Integrated Media Strategy and Media Relations,
• Bachelor’s Degree in Communications, Journalism, Marketing, Business Management, or a related field
• Proven experience working on large-scale activations, sponsorships, or campaigns that integrate earned, owned, and paid media strategies
• A deep understanding of the media landscape, and cultural trends within the industry

If you’re passionate about leveraging the intersection of media, and culture to tell compelling brand stories, we’d love to hear from you!

Salary range: $95,000 USD – $125,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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