Senior Associate, Client Experience

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Vice President, Client Experience, Corporate Health

About Weber Shandwick Healthcare

Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent.

About the Role

We’re seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments.

You will be a trusted advisor and operational leader who:

• Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients
• Leads and scales our corporate health social media practice with strategic vision and execution excellence
• Manages complex, integrated teams with commercial acumen and efficiency
• Balances big-picture thinking with meticulous attention to detail
• Demonstrates the professional maturity and judgment

This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.

Key Responsibilities

Client Leadership & Business Growth

• Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments
• Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions
• Lead new business development efforts, from pitch strategy to presentation
• Manage the commercial aspects of large accounts, including budgets, resources, and profitability

Corporate Healthcare & Social Media Expertise

• Develop and execute integrated corporate communications strategies that address business challenges in healthcare’s evolving landscape (policy, reputation, stakeholder engagement, issues management)
• Lead corporate health social media strategy and execution, staying ahead of platform innovations and best practices
• Navigate the intersection of corporate affairs, regulatory environment, and digital communications
• Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology

Team Leadership & Development

• Build, mentor, and inspire high-performing teams across offices and disciplines
• Coach team members to achieve their professional goals while maintaining quality standards
• Deploy teams strategically to maximize efficiency and impact
• Foster a culture of collaboration, curiosity, and continuous improvement

Required Qualifications

• Bachelor’s degree
• 10+ years of progressive healthcare communications experience, including substantial agency background
• Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)
• Demonstrated leadership in healthcare social media strategy and execution
• Track record managing large pharmaceutical or healthcare accounts with complex, multi-market teams
• Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment
• Excellence in client relationship management with ability to operate independently with senior client stakeholders
• Strong commercial acumen
• Exceptional written, verbal, and presentation skills
• Proven ability to lead, develop, and retain talent
• Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms

What Sets You Apart

• Professional maturity and judgment to navigate complex situations independently
• Results-driven mindset with focus on measurable outcomes
• Entrepreneurial spirit combined with collaborative leadership style
• Culture champion who leads by example and inspires teams

Salary Range: $171,000 USD – $230,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

Who We Are 

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency working at the cutting edge of the new media landscape. We’re storytellers and content creators who engage people IN the story. Our success is built on a deep commitment to client service and our people, embracing creativity and collaboration to build brands and reputations. 

Weber Shandwick is seeking a curious, ambitious and culturally savvy Vice President to join our team in Washington, D.C. This unique role sits across our growing Corporate and Brand teams, leading high-profile client assignments that require proven experience in corporate reputation, brand strategy and activation, consumer and stakeholder engagement, and integrated media expertise.   

The ideal candidate is a seasoned team leader and media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, consumer lifestyle and hospitality sectors is particularly relevant.  

This position will be based in our Washington, D.C. office on a hybrid schedule.  

About you:  

You live for a great story and have the strategic savvy to shape and deliver stories to multiple audiences across media platforms. With deep knowledge of top-tier business and lifestyle outlets, you know how to get stories placed — and noticed. You move seamlessly between legacy media and emerging platforms like Substack, podcasts, and content creators. Fluent in internet culture and always ahead of the trends, you know what’s hot, what’s next, and how to help organizations break through.  

You’re a strategic thinker who thrives in fast-paced environments and knows how to manage multi-faceted, integrated campaigns without missing a beat. You bring structure to ambiguity, all while juggling deadlines, media moments, and client needs with calm confidence. You’re immersed in media and culture and know how to turn insights into earned impact. A creative storyteller and collaborative partner, you bring curiosity, originality, and drive to everything you do. Ready to drive high-impact communications? Let’s talk.   

Responsibilities:  

• Shape and execute integrated communications strategies in partnership with agency and client teams 
• Counsel and interact effectively with clients and leaders at client organizations 
• Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals 
• Immersed in the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly 
• Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context 
• Proactively and reactively craft compelling, newsworthy stories that drive earned coverage 
• Develop strategic, earned-first plans and write high-quality media materials, including pitches, press releases, and messaging documents 
• Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail 
• Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work 
• Mentor and develop junior team members through hands-on guidance, feedback, and professional development 
• Cultivate and participate in new business opportunities and pitches  

 Competencies:  

• Business Acumen – accelerate work to meet client and agency objectives  
• Client Service – build trust and deliver results across engagements 
• Proactivity – exhibit relentless pursuit for new and innovative ideas  
• Collaboration– build strong, high-impact relationships that deliver results 
• Critical Thinking– ask probing questions; anticipate and address gaps and needs 
• Conflict Resolution– possess sound judgment and savvy in navigating and resolving issues 
• Future-Forward – curious and engaged in AI as tool to enhance work and impact 

Basic Qualifications:  

• 9-12 years of experience  
• Experience leading integrated teams that collaborate effectively and deliver high-impact outcomes 
• Experience leading integrated media projects from start to finish, working with teams across various disciplines 
• Robust earned strategy and media relations experience 
• Experience providing counsel to senior leaders 
• Bachelor’s degree  

Salary Range: $119,000 USD – $155,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-RJ1 

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Associate, Client Experience, Brand

Weber Shandwick is seeking a Senior Associate, Client Experience to join our Brand Practice on the West Coast.

As a Senior Associate, you will be supporting campaign development and execution for global campaigns, events and partnerships, driving awareness, reach and engagement for a global client. The ideal candidate is deeply immersed in consumer culture including lifestyle, tech, entertainment, fandom and sports, and brings a strong point of view on what’s trending across media, social platforms, and the broader cultural landscape.

Responsibilities

CLIENT AND WORK

• Liaises with clients and assists in day-to-day communications and account management, including organizing client meetings, developing timelines, activity reports, and other key client documentation.
• Supports a variety of strategic initiatives on client accounts, including assisting in the development and execution of integrated campaigns.
• Manages and executes key media relations deliverables, including media list creation, pitch development, press releases, reporting, and content creation.
• Supports campaign and program development by conducting relevant research and contributing creative ideas to media activations, planning meetings, and team brainstorms.
• Continually builds understanding and knowledge of clients’ business, competitive landscape, and industry trends to provide thoughtful recommendations.
• Partners with diverse, cross-functional teams to ensure strong execution of programs in support of client business objectives.
• Monitors, analyzes, and develops client coverage reports, leveraging industry measurement and listening tools to identify opportunities for growth and strategic evolution.

SELF LEADERSHIP AND TEAM EFFECTIVENESS

• Contributes to the work plan of junior team members and helps guide their work.
• Serves as a role model to team members, producing high-quality work and continually updating managers on activity progress.
• Proactively contributes to an inclusive team culture and consistently displays behaviors that support integration.

Qualifications

• BA or BS in Journalism, Business, Communications, or a related field.
• 2-3  years of relevant experience in communications, events or media relations roles.
• Experience supporting communications programs, either in an agency or in-house setting.
• Experience working with consumer brands including consumer tech companies.
• An obsession with culture and an understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.
• A strong writer capable of crafting compelling narratives and media materials for various audiences.
• Highly organized, self-motivated, and detail-oriented, with strong project coordination skills and the ability to drive projects from start to finish.
• Demonstrates solid media relations skills, including experience with media monitoring, building media lists, and pitching.
• A critical thinker and confident communicator who is solutions-oriented and connects the dots between different workstreams.

Salary Range: $70,400 USD – $76,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH