Associate, Crisis Communications

 

Account Director, Client Experience, Healthcare

The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction.

 

PRIMARY RESPONSIBILITIES:

• Maintain daily client contact, serving as a trusted resource and advisor
• Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
• Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
• Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
• Have ownership of client financials and profitability
• Coordinate integration with other agency partners
• Successfully navigate conflicts across internal stakeholders, clients and agency partners
• Manage ongoing team resourcing/staffing to ensure successful delivery of work product
• Actively participate in agency development and assist with new business

MINIMUM REQUIREMENTS:

• 6-8 years of relevant global healthcare communications agency experience
• Ability to translate client needs into workable plans/projects
• Strong project management skills and attention to detail
• Experience managing high-performing teams; mentoring team members
• Confident presenter and persuasive speaker
• Financial acumen in the areas of budgeting, billing and staffing
• Minimum: Bachelor’s Degree

PREFERRED REQUIREMENTS:

• Strong decision-making skills
• Ability to multi-task in a deadline-oriented, fast-paced environment
• Collaborative team player
• Exceptional judgment when working with clients, teams and vendors
• Self-motivated, entrepreneurial, and endlessly curious

 

Benefits Statement

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

 

NYC Salary range: $115,000 – $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Project Manager

Weber Shandwick is currently seeking a Project Manager, Integrated Project Management for the New York Project Management team who will work closely with team members in account, creative, public relations, and strategy, as well as report to a Director, VP or SVP, across a portfolio of brands and/or projects.

Responsibilities:

• Coordinate with creative, strategy, account management and other internal teams to help drive best-in-class solutions for medium and integrated projects/campaigns
• Manage project deliverables across medium size campaigns and help coordinate various functions including creative, strategy, insights, paid media, and analytics
• Professionally and proactively manage engagements with account team partners, focusing on balancing quality, cost and schedule, while exceeding client expectations
• Set expectations at the beginning of a project: as any issues arise, find solutions without compromising quality, team morale, or budget
• Owns and manages project brief with extended team, inclusive of scope of deliverables, hours, timeline, and project requirements/processes
• Manage account SOWs, burn reporting while providing frequent updates to key stakeholders
• Serve as contact for client finance relative to financial management of the account
• Demonstrate strong, professional work ethic and financial acumen
• Ability to escalate and provide resolve conflict opportunities with management 

Requirements:

• 3+ years of Project Management experience, preferably in an agency setting, media relations
• Bachelor’s degree required
• Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks
• Familiarity with different types of programs and deliverables, such as strategic planning, creative ideation, video, social and editorial content, digital, and partner management
• Ability to effectively communicate with internal team members across multiple disciplines and levels
• Have excellent written and verbal communication skills with the ability to effectively communicate with team members across multiple levels
• Have excellent organization and time management skills
• Be comfortable digging into account finances: developing staffing models, writing SOWs, tracking burn rates, etc

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: 

• Medical 
• Dental 
• Vision 
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit 

NYC Salary range: $75,000 – $90,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

 #LI-SK1

Weber Shandwick is seeking an Intern to work across key consumer clients. This Intern will work on iconic brands that are household names and help support various activations, including campaigns for a major sporting event. This is a full-time (40 hours/week), paid internship that will start in January 2026. This role is hybrid out of our NYC office.

 

The Essentials

• Thinking: Intellectual curiosity and creativity is a must
• Storytelling: Understand the elements that make a story exciting and how to highlight them in what you read in the press and what you see on social media
• Communication: Speak, write and edit succinctly and compellingly
• Management: Meet deadlines, put out fires and multi-task. Work fast, and work well
• Interpersonal: Play nice, whether it’s in a team, with a team or independently
• Technical: Know Word, PowerPoint, Excel and Outlook. Media databases and social tracking tools are a bonus (examples: Cision, Muckrack)
• Detail-Oriented: Whether it’s a media list or a recap report, attention to detail and a commitment to delivering clear and precise work is essential
• Spark: Understand what sets you apart

 

What You Will Be Doing

• Research: Analyze brands using various resources, thoughtful and detailed research helps our bring ideas and plans to life
• Engage: Share big ideas in brainstorms and with teams
• Plan: Assist in event coordination and logistics 
• Create: Craft written communications including media materials, from briefing books to media pitches
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands in traditional, online, and social media during one of the biggest sporting events of the year. Previous campaign reporting experience is a plus
• Organization: Organize and maintain product closet, check inventory, order product/shipping supplies
• Product send outs: Compile various product mailers and coordinate product shipments

 

What We Are Looking For

• Someone who has an interest in, and enthusiasm for public relations and consumer brands
• Able to work in a dynamic and fast-paced agency environment
• Strong writing skills and understanding of the media landscape
• Strong attention to detail
• Excellent time management skills
• Go-getter and proactive mindset – you’re willing to go above and beyond your daily tasks
• A contributing member of the team

 

Requirements:

• The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
• Must be available to work 40 hours a week starting January

 

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1