Account Manager - Healthcare PR/Communications

London, England, United Kingdom

Published

08/08/2025

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team build brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreography stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. Novartis, Pfizer, HSBC, Unilever, Mars and IBM to name a few.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle. We are known for:

Developing data driven insights and strategy to drive measurable impact
Creating impactful creative that taps into culture
Creating channel and platform agnostic campaigns that grow organically
Delivering integrated campaigns that are earned-first but deliver for paid and owned channels

A little bit about us in Health:

It’s never been a more challenging and exciting time to work in health communications. Artificial intelligence, data-driven insights and tangible tech solutions are all being used to communicate with a public – including patients, healthcare professionals and media – who are more engaged than ever before. At Weber Shandwick, we’ve always been on the front foot when it comes to innovation within the industry.

The Role

The Health team is excited to announce a new Manager position. The Manager will have an overview of the whole account and actively drive day-to-day work forward and bring excellent experience in media relations. They will utilise their established communications skills to produce high-quality work, whilst providing direction, support and coaching for junior members of the account team.

Responsibilities include:

Drives day-to-day management of tactics/projects within a client programme
Ensures clients are regularly updated and leads day-to-day client correspondence (written or verbal) on the tactics/projects they are responsible for
Provides clear briefs and delegates workload appropriately, managing junior and senior colleagues to make best possible use of time and expertise
Independently plans ahead to ensure project-critical resources plus key staff (internal and external) are available when needed to ensure timely delivery of all projects. This includes adhering to project plans and reporting on progress to the team lead
Proficiently prepares and reviews key materials and client correspondence, and contributes to more complex materials such as plans and new business proposals
Has an understanding of the ABPI regulatory framework, as well as of the NHS and major European health systems
Has knowledge of the key healthcare media outlets and types of healthcare stories that are reported and why
Understands the strategic overview of their account(s) and is able to contribute to strategic plans
Assists senior team in setting and meeting the KPIs agreed for client programmes
Financial management experience – Has a good understanding of fee and costs in order to assist the senior team in developing and monitoring budgets to ensure profitability for each account
Takes responsibility for internal budgetary processes, including budget trackers and team resource hours

Who are you?

Experience in a media/PR agency and/or press office
Experience within healthcare PR/communications, notably rx/pharma product PR
Experience working across both global and domestic (UK) accounts
Demonstrate a good understanding of the NHS and major European health systems plus relevant global agencies (i.e. World Health Organization (WHO)) and have a comprehensive understanding of the Association of the British Pharmaceutical Industry (ABPI)
Proven experience developing relationships with media contacts
Passionate about media relations and health communications

Anything else?

We are based in London with a modern office space in Liverpool Street, which boasts a roof terrace (with some pretty awesome views!)

The firm was the most awarded PR agency 2023 at the Cannes Lions International Festival of Creativity and was named to Ad Age’s Agency A-List in 2024. Weber Shandwick was also honoured as PRovoke’s Global Agency of the Year in 2023 and PRWeek’s Global Agency of the Year in 2024.

Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications. Weber Shandwick is part of the IPG DXTRA family and wider Interpublic Group. Check out more about team, the work, and what it’s like to work at Weber Shandwick here

At IPG DXTRA we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our Values and Behaviours:

Curiosity, inclusion, courage, impact. Our work and our culture are shaped by our values:

CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins with asking the right questions
INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
COURAGE: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made
IMPACT: We strive to make a meaningful difference in everything we do. Because we owe it to our people, our clients and the world

What’s in it for you:

JUICE – Our flexible working model
25 days annual leave + Birthday & xmas period off
Personal pension plan
Cycle to work scheme
Private dental insurance
Gym discounts
Heath cash plan
Group life assurance
Group income protection
Flexible life insurance
Critical illness insurance
Buy & Sell Holiday
Private pension plan
Travel Insurance
Private medical

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

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Developing data driven insights and strategies to drive measurable impact
Creating impactful campaigns that tap into culture
Creating channel and platform agnostic campaigns that grow organically
Delivering integrated campaigns that are earned-first yet deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented VP (Associate Director) with crisis and issues expertise to join the Corporate Enterprise team based in the London.

The practice is made up of a smart, dedicated, and fun team members with expertise spanning B2B, Corporate, Public Affairs, Crisis/Issues, Social Impact/ESG and Technology.

Reporting to the UK Head of Crisis, you will lead and manage a range of large preparedness and live crisis management workstreams.

What will you be doing?

Oversee the delivery of impactful and successful issues and crisis projects
Deliver research and insights that underpin crisis strategy, including use of tools such as TalkWalker
Build trust and confidence with clients by consistently ensuring work is delivered on time and to an exceptional standard
Deliver the full suite of crisis preparedness work (crisis manuals, plans, training) and live crisis response (senior counsel, reporting)
Work with specialist colleagues across the agency, including those from government and corporate affairs, consumer, etc. to deliver holistic solutions to clients
Help to manage and upskill junior team members

Who are you?

Experienced crisis lead at Senior Account Director or Associate Director (VP) level in agency or with equivalent experience in-house
Passionate about the value of reputation and the importance of effective crisis response
Unafraid to ask questions and to challenge clients’ and colleagues’ perspectives when necessary
Highly organised with exceptional attention to detail, particularly within your delivery of complex, multi market crisis preparedness work
Experienced in delivering media training and crisis simulation exercises
An established network of client contacts and third party business referrers such as law firms and insurers
Able to work collaboratively cross-sector
Aware of and flexible to the demands of crisis communications , including the potential for intense and – on occasion – out of hours work
A proven track record in management of people and projects
Fluency in digital/social media platforms, application of AI, and knowledge of specific media tools and software

Core Benefits:

Private medical insurance
Group life assurance
Group income protection
Personal pension plan
Employee Assistance Programme

Flexible Benefits:

Buy or sell holiday
Additional life assurance cover
Critical illness insurance
Personal Accident Insurance
Dental insurance
Travel insurance
Health screening
Gym discounts
Cycle to work scheme
Health cash plan
Flexible working with our 3:2 hybrid work model
Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
Flexible public holidays
Sweets and snacks in the office
Exclusive shopping discounts and perks
Annual eyecare voucher
Season ticket loan
Referral bonus scheme
Long service bonus
Enhanced family leave
Inclusive and invisible health policies

Note from the Talent Team:

We appreciate the time take to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

At IPG DXTRA we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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London, England, United Kingdom

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We are known for:

Developing data driven insights and strategy to drive measurable impact
Creating impactful creative that taps into culture
Creating channel and platform agnostic campaigns that grow organically

Delivering integrated campaigns that are earned-first but deliver for paid and owned channels

What’s happening?

Weber Shandwick is looking for an Internal Communications Manager to work with our UK and EMEA management teams to lead our organisational messaging strategy. You’ll be the first point of contact for all Weber Shandwick news and employee engagement, using the right combination of touchpoints, in the most engaging way.

What will you be doing?

Establish an internal communications strategy in conjunction with senior leadership teams in UK & EMEA, including EMEA CEO, UK CEO, Senior Talent Leaders, EMEA Market Leaders, Marketing & Communications and People Teams, which ladders up to the UK/ EMEA business & communications plans and priorities.
Plan, edit and write content for a variety of internal communications mediums and engaging internal events
In line with company vision and mission, devise internal initiatives in order to fully engage employees. Ensure internal initiatives and projects are successfully communicated to employees and stakeholders
Draft messages/ scripts from senior executives for presentation to employees in written or spoken form
Ensure internal communications messages are consistent across all mediums and for different departments of the organisation
Work with EVP, Marketing & Comms and External Comms Manager to ensure internal communication messages are consistent with external communication messages
Respond to feedback from employee focus groups / employee surveys and build on strategy and communications content accordingly
Handle the internal communication response to crisis situations which affect employees, in collaboration with senior management and external comms lead
Advise senior executives of developments throughout the organisation, be the eyes and ears and take the temperature regularly
Work with global comms/ internal comms teams and IPG to ensure connected thinking where relevant
Review tools, systems & processes in order to implement the best, most effective internal communications ‘machine’, including the EMEA intranet
Manage internal meetings/ webcasts/ events
Develop engaging visual content for internal channels and external channels, including social media assets, aligned with the brand and external comms strategy
Working closely with the People Team, develop innovative, forward thinking ideas to socialise and embed the new global Employee Value Proposition (‘Opportunity grows within a collective)

Work closely with and report to the WS Global Communications/Talent team to ensure cohesive internal communications

Who are you?

You’ll have experience in a communications team, ideally internal communications, for a large or complex organisation
Experience of writing for a variety of different audiences across a variety of platforms
Prior management of complex projects and confidence advising senior managers
Experience in design, particularly in creating visual content for platforms like intranets, newsletters, social media assets and presentations

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Writing skills: Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees
Communication skills: Strong verbal communication skills that give the internal teams confidence in you and the organisation
Interpersonal skills: Excellent interpersonal and relationship-building skills in order to work with Communications and People Teams. Confidence to deal with senior executives and to guide them on best practice for internal comms
Creative skills: Creative ability to devise communication strategies and execute in the most engaging way
Technical skills: Use of Adobe suite to create still and moving content (preferred). Knowledge & experience of Microsoft 365 to manage the WS intranet, which uses Microsoft SharePoint. Generally, technically savvy to switch between new and emerging platforms to deliver the best content for our people.

Core Benefits:

Private medical insurance
Group life assurance
Group income protection
Personal pension plan
Employee Assistance Programme

Flexible Benefits:

Buy or sell holiday
Additional life assurance cover
Critical illness insurance
Personal Accident Insurance
Dental insurance
Travel insurance
Health screening
Gym discounts
Cycle to work scheme
Health cash plan

At IPG we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Manchester, England, United Kingdom

PR Account Manager

Who is Weber Shandwick? 

Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. Mars, Princes, IKEA and Pinterest to name a few.  

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, tech, health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

Developing data driven insights and strategies to drive measurable impact
Creating impactful campaigns that tap into culture
Creating channel and platform agnostic campaigns that grow organically
Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented Manager who wants to be part of the Corporate practice in our Manchester office. The practice is made up of a smart, dedicated and fun team with expertise spanning B2B, Corporate, FMCG, Public Affairs, Crisis/Issues, Social Impact/ESG and Technology.

The ideal candidate will be an experienced practitioner who is curious, ambitious, proactive and friendly. The role offers a portfolio of diverse and well-known brands, as well as work on integrated campaigns involving earned media, strategy, creative, analytics and digital specialists. You’ll lead the day-to-day running of accounts, provide counsel, support in the development of campaign and media strategies, and manage the flawless execution of activities.

While we’re looking for a corporate practitioner, the beauty of our agency is that there is plenty of opportunity to grow your skills in different areas – whether that’s diving into digital and design, or an appetite to engage more in public affairs. We’re keen for this role to deliver as many new opportunities for the candidate as possible!

What will you be doing?

Be responsible for the delivery of an exceptional client experience by acting as a primary day-to-day contact for clients, who will come to you for valued counsel and recommendations
Develop and oversee the execution of media/campaign strategies
Manage the day-to-day running of accounts, including client/internal meetings, materials (e.g media lists, status updates), media monitoring and reporting
Overseeing all facets of media programmes and materials, and a play substantial role in media pitching
Stay on top of industry news, trends and influencers in specific industries and be able to link these to your clients’ objectives
Supporting the development and presentation of new business pitches

Who are you?

Previous experience in Corporate PR, ideally in an agency environment
An interest in the complex world of Corporate comms – in fact, an interest in the world full stop. The corporate team is an incredibly curious one, with interests spanning tech, retail, FMCG, sustainability, education, politics and more. We use this to bring fresh perspective, helping tell client stories through the lens of so many other industries
Proficiency in both media relations and the delivery of an exceptional client experience
A comprehensive roster of journalist contacts with corporate, technology, B2B and vertical sector beats at titles covering international, national and trade/vertical sector publications
Experience working with multiple disciplines and specialists to deliver integrated campaigns
Mastery in developing media materials including press releases, key message documents, pitches, social media content, etc.
Strong presentation skills and a desire and experience being involved in new business pitching
Experience developing and managing campaigns and being a day-to-day lead for clients, with a track record of providing strategic counsel
Be an excellent communicator and possess exceptional writing skills, particularly the ability to digest complex information and turn it into compelling, understandable content
A proactive approach to identifying opportunities for the client, practice and team
Attentive to detail and quality
Fluency in Microsoft programs and digital/social media platforms, tools and solutions

Core Benefits:

Private medical insurance
Group life assurance
Group income protection
Personal pension plan
Employee Assistance Programme

Flexible Benefits:

Buy or sell holiday
Additional life assurance cover
Critical illness insurance
Personal Accident Insurance
Dental insurance
Travel insurance
Health screening
Gym discounts
Cycle to work scheme
Health cash plan
Flexible working with our 3:2 hybrid work model
Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
Flexible public holidays
Sweets and snacks in the office
Exclusive shopping discounts and perks
Annual eyecare voucher
Season ticket loan
Referral bonus scheme
Long service bonus
Enhanced family leave
Inclusive and invisible health policies
Monthly social events organised by the Manchester office’s ‘Culture Club’

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