Vice President, Client Experience

Chicago, Illinois, United States

Published

07/15/2025

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We Are Seeking:

The Weber Shandwick Chicago office is currently seeking a Vice President to support several clients in our growing Corporate/Enterprise Practice. The ideal candidate will have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a broad range of corporate reputation campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work.

What You Will Be Doing:

  • Develop and grow positive relationships with clients, maintaining the company’s reputation in terms of delivery and quality
  • Provide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clients
  • Lead the delivery of high-profile accounts across multiple markets
  • Execute client programs to support media relations, corporate event and executive visibility programs
  • Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
  • Work effectively with finance colleagues to deliver accurate quotations for all client projects or new business work
  • Write well-structured, persuasive content and help train other team colleagues to do the same
  • Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members

 Qualifications:

  • 8-10 years public relations experience, corporate PR background desired
  • Past experience working in an agency or in-house role coordinating with agency partners
  • Experience working on Corporate reputation campaigns across industries
  • You are both a creative and a strategic thinker, and a natural team leader
  • Needs to have a track record in client service to senior level clients
  • Strategic media relations knowledge
  • Experience working with C-suite executives on executive visibility programs
  • BA or BS in Communications or related degree

 

Illinois Salary range: $119,000 – $155,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Chicago, Illinois, United States

Senior Vice President, Client Experience

 

Senior Vice President – Weber Advisory & Financial Services

Weber Advisory, the strategic consulting arm of Weber Shandwick, is seeking a Senior Vice President to join our Corporate team to lead a range of high-impact client engagements and new business opportunities. In this role, you will work closely with leading financial services organizations to shape strategies that strengthen reputation, build executive visibility, navigate complex stakeholder environments, and drive measurable business outcomes.

 

You will bring deep expertise in corporate communications within the financial services sector to deliver insight-driven, integrated programs spanning reputation management, executive thought leadership, internal and change communications, crisis and issues management, investor and stakeholder relations, and multi-channel media strategies.

 

Key Responsibilities

  • Secure, maintain, and grow relationships with leading financial services and corporate clients, ensuring Weber Advisory is a trusted partner at the most senior levels.
  • Lead major new business efforts, from identifying opportunities and shaping proposals to orchestrating compelling, integrated pitch teams.
  • Serve as a trusted strategic advisor, counselor, and business partner to C-suite and senior decision-makers in financial services and beyond.
  • Drive exceptional work through the orchestration of high-performing, cross-functional teams across geographies and disciplines.
  • Advance Weber Advisory’s thought leadership in the financial services sector by developing POVs, insights, and visibility for our leaders.
  • Oversee client service delivery including program planning, proactive opportunity creation, and high-level strategic counsel.
  • Identify new growth areas based on emerging trends in financial markets, regulation, ESG, and stakeholder expectations.
  • Mentor and coach rising talent, building the next generation of corporate and financial communications leaders.
  • Maintain profitability and operational excellence across accounts, ensuring efficiency, productivity, and high-quality output.

Qualifications

  • 12+ years in corporate communications or public affairs, with significant experience advising financial services organizations (agency experience strongly preferred).
  • Expertise in corporate reputation management, stakeholder communications, and financial industry dynamics, including regulatory environments and market drivers.
  • Strong grasp of traditional, digital, and social media—and how they shape financial sector narratives.
  • Proven ability to counsel senior executives with credibility, clarity, and strategic foresight.
  • A track record of leading and winning new business opportunities in complex, competitive environments.
  • Exceptional leadership skills—able to inspire teams, manage multiple priorities, and deliver under pressure.
  • Excellent writing, presentation, and storytelling abilities, with experience crafting compelling narratives for financial audiences.
  • Entrepreneurial mindset, collaborative spirit, and passion for driving client and agency growth.

 

Salary range: $152,000- $215,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Chicago, Illinois, United States

Project Manager

Project Manager

Weber Shandwick is currently seeking a dedicated Project Manager, Integrated Project Management, to join our winning team in Chicago! In this role you will work closely with an integrated team across account, creative, influencer, social, analytics and strategy, as well as report to a Director of Project Management, to lead projects on a growing portfolio.

Responsibilities:

  • Independently manage multiple small to medium-scale integrated campaigns or initiatives, collaborating with internal stakeholders, coordinating with various partners and managing vendors
  • Demonstrate understanding the full project lifecycle from client brief to final delivery
  • Own and manage project lifecycle with extended team, inclusive of scoping deliverables, resource management, hour estimates, timeline development, status reports or hot sheets, and project requirements/processes​
  • Partner with creative, strategy, account management and other internal teams to help drive best-in-class solutions, deliver award winning results and mitigate risk and/or potential overservice
  • Demonstrate strong, professional work ethic and financial acumen
  • Manage financial performance of accounts including scopes, burn report summaries and forecasting
  • Lead internal team members on day-to-day project milestones and deliverables
  • Support in educating the team on roles and responsibilities, process and templates

Basic Qualifications:

  • 4+ years of project management experience, preferably in an agency setting
  • Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks
  • Demonstrated success in managing different types of programs and deliverables, such as strategic planning, creative ideation, events, social and/or digital content and vendor/partner management
  • Excellent written and verbal communication skills with the ability to effectively communicate with team members across multiple levels and seniority
  • Excellent organizational and time management skills
  • Detail-oriented, proactive, and dedicated to driving clarity in complex projects
  • Motivated and curious, a true team player eager to jump in, problem solve and lead teams to success
  • Proficient in Microsoft Project/Smartsheet, Excel, and PowerPoint, and excited by learning new tools to drive efficiencies

Salary range: $71,000 – $85,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Chicago, Illinois, United States

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We Are Seeking:

We’re looking for a passionate, dynamic, and sports-savvy Account Director to join our team, focusing on Sports Marketing and Public Relations. This role will center on crafting and executing high-impact, earned-driven integrated activations that blend brand storytelling with the power of sports culture. You will lead work tied to major sponsorships, landmark sporting events, athlete partnerships, and influencer activations, all while managing high-profile client relationships and collaborations across teams and agencies.

You’ll be responsible for spearheading creative, award-worthy campaigns that resonate with sports fans and stakeholders alike, ensuring our clients capture cultural relevance and media attention. Your remit includes client strategy, operations, and activation oversight, with opportunities to leverage celebrity / athlete endorsements, marquee sports events, and experiential fan engagements. The right candidate will play a major role in defining the future and long-term success of our Sports Marketing work, managing end-to-end client relationships and dynamic account teams delivering breakthrough results.

 

Additional responsibilities include aligning programs and experiences with client goals, allocating agency resources to match budgets, managing a variety of work streams, providing strategic counsel to teams, and ensuring timely delivery of remarkable work. You will also be instrumental in developing new business opportunities, media relations strategies, analytics insights, and creative storytelling concepts. Ideally, you bring prior experience in PR, Sports Marketing, or partnerships within the sports, lifestyle, or entertainment industries.

 

What We Are Looking For:

  • Ability to turn dynamic sports-related ideas into actionable, high-impact campaigns
  • Capacity to lead and inspire account teams while owning key projects
  • Skilled in conflict resolution and the ability to manage high-pressure environments with grace
  • Expertise in motivating and mobilizing teams to meet deadlines and exceed expectations
  • Strong leadership skills combined with a collaborative mindset and ability to work independently or as part of an integrated team
  • Exceptional verbal and written communication skills tailored toward sports marketing and PR audiences
  • Financial acumen to manage budgets and allocate resources effectively
  • Proven ability to successfully manage complex, multi-dimensional projects within set parameters and deadlines
  • Reliable judgment when working with clients, athletes, stakeholders, and vendors
  • Genuine passion for sports, with an ability to anticipate both client and team needs in this fast-paced, ever-evolving space
  • Acute attention to detail in ensuring quality, relevance, and creativity in all work delivered
  • Confidence instilled in clients, colleagues, and collaborators that drives trust and excitement

Basic Qualifications:

  • 6-8+ years of experience in a PR or Communications role, preferably with a large focus on Sports Marketing or Sports PR
  • Demonstrated expertise in Integrated Media Strategy and Media Relations, particularly within sports, lifestyle, or entertainment industries
  • Bachelor’s Degree in Communications, Marketing, Business Management, or a related field
  • Proven experience working on large-scale sports activations, sponsorships, or campaigns that integrate earned, owned, and paid media strategies
  • A deep understanding of the sports audience, media landscape, and cultural trends within the industry

This role offers the opportunity to work on some of the most talked-about activations in the sports world. If you’re passionate about leveraging the intersection of sports, media, and culture to tell compelling brand stories, we’d love to hear from you!

 

Salary range: $95,000 – $125,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.