Senior Vice President, Client Experience

New York, New York, United States

Published

05/22/2025

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Weber Shandwick is looking for a dynamic Senior Vice President to join our Consumer team in our New York office supporting iconic global consumer brands.

We Are Seeking:

We’re looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across global lifestyle and CPG brands. You will spearhead high profile, award-worthy, earned-driven integrated activations and productions for one of our top alcohol clients, famous for delivering industry-leading creative activations throughout the year. Working in a dynamic agency-client model, you will work with high profile celebrity talent, influencers and oversee global experiences for fans. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members.

Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed multiple global campaigns in scale.

What We Are Looking For:

  •         Flawless ability to oversee many moving pieces with minimal oversight while managing junior team and clients       
  •         Love for all-things related to sports, lifestyle, entertainment and culture
  •         Can turn ideas into workable plans and presentations via decks
  •         Strong ability to counsel clients and deliver industry-leading expertise to both internal and external partners
  •         Proven experience building programs and ability to shape brand stories that drive earned media
  •         Capacity to convey ownership of assigned projects to junior team members
  •         Strong ability to remain nimble and counsel clients through conflict
  •         Can mobilize and motivate teams while working independently and as part of a team
  •         Excellent oral and written business communication skills
  •         Aptitude for financial analysis
  •         Can complete challenging projects within set parameters
  •         Exceptional judgment when working with team members, client contacts and vendors
  •         Commitment and dedication to the agency’s success as well as individual career
  •         Can anticipate client and team needs
  •         Attention to detail and quality
  •         Instills confidence with clients and colleagues

 The right person for this role has:

  • 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns
  • Deep knowledge of the consumer products space, with experience in – and passion for – beauty, personal care and lifestyle brands
  • Proven track record of proactively identifying and delivering strategic opportunities that unlock account growth beyond the current or ‘expected’ remit
  • Strong familiarity and expertise related to social, digital and influencer channels that can further fuel earned-driven communications
  • Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
  • Experience managing a large CPG account (over $1 million in billings) and the keen organizational skills needed to juggle multiple client needs at once
  • Ability to efficiently manage cross-office teams that span multiple cities and countries with integrated account teams preferred
  • Ability to be both strategic and hands-on, to flex with clients’ needs
  • Success leading teams and developing talent
  • An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
  • A willingness to challenge how things have always been done, in a desire to continuously improve
  • Excellent written, verbal, and interpersonal communication skills
  • Proficient skills in MSOffice (PowerPoint, Excel and Word)
  • BA or BS in Communications or related degree

 

Benefits Statement

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

 

NYC Salary range: $160,000- $225,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1 

 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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New York, New York, United States

Project Director

Project Director – Digital (Hybrid, NYC)

Flipside Group, part of Weber Shandwick, is seeking a Project Director to lead the delivery of complex digital product development projects, spanning websites, mobile apps, XR experiences, and AI-driven platforms. This role offers the opportunity to work in a closely knit, dynamic team supported by a global network, delivering world-class solutions for a genuinely international client list.

You will be responsible for guiding multi-disciplinary teams—including designers, developers, strategists, and client services—through the full product development lifecycle, ensuring projects are delivered on time, on budget, and to the highest quality standards. This is a senior, client-facing role that requires both strategic oversight and hands-on delivery management.

Key Responsibilities

  • Project Leadership – Own the delivery of digital build projects from inception through launch, ensuring alignment on scope, timelines, budgets, and quality standards.
  • Process Management – Define, implement, and adapt Agile, Waterfall, or hybrid workflows to fit the needs of each project; establish and enforce best practices, templates, and documentation standards.
  • Client Engagement – Act as the senior day-to-day contact for clients, building trusted relationships and ensuring transparency on progress, risks, and solutions.
  • Cross-Functional Collaboration – Partner closely with internal and freelance teams across design, development, strategy, analytics and finance to maintain integration and consistency.
  • Resource & Budget Oversight – Lead SOW creation, track deliverables against scope, manage budgets, and handle change management processes.
  • Risk & Issue Management – Maintain and review project risk/issue logs; resolve conflicts quickly without compromising quality or morale.
  • Technical & Quality Alignment – Ensure deliverables meet technical feasibility and adhere to quality assurance processes; oversee bug tracking and resolution in tools such as Jira.

Qualifications & Experience

  • Experience: 5+ years in project management, with substantial experience delivering web, mobile, and digital platform builds.
  • Methodologies: Proven ability to manage both Agile and Waterfall projects, blending approaches as needed.
  • Technical Understanding: Solid grasp of web and mobile technologies, system architecture considerations, and digital product lifecycle management.
  • Budget Management: Expertise in scoping, pricing, and managing large-scale budgets and multi-workstream programs.
  • Communication Skills: Excellent written, verbal, and presentation skills; able to engage effectively with clients and internal stakeholders at all levels.
  • Tools: Proficiency in collaboration tools such as Microsoft Office, Smartsheets, Jira, and other project tracking systems.
  • Soft Skills: Strong client-facing presence, problem-solving ability, attention to detail, and comfort in fast-paced environments.

Why Join Us?

At Flipside, we combine the creativity and agility of a boutique team with the reach and resources of a global agency. You’ll have the opportunity to work on high-profile, cutting-edge digital products that push boundaries, with a team that values collaboration, innovation, and excellence.

Diversity & Inclusion: Flipside is an Equal Opportunities Employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Salary range: $110,000 – $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: 

  • Medical 
  • Dental 
  • Vision 
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-KG1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

New York, New York, United States

Healthcare PR Intern (Fall 2025)

Healthcare PR Intern (Fall 2025)

 

Weber Shandwick is looking for an Intern to work across a range of healthcare clients. This is a full-time (40 hours/week), paid internship that will start in September and go through December. This role is hybrid out of our New York City office.

 

From creative brainstorming to day-to-day execution, Weber Shandwick’s Interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on initiatives for some of the world’s leading healthcare brands, helping to educate about the latest innovations and raising the bar on the way we talk about the impact of health.

 

What’s in it for you? Our Interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance their career goals. 

  

More about the position:

What you’ll do all day:  

  • Create: Craft written communications including media materials, compelling social content, memos, and risk assessments 
  • Research: Examine brands, industry trends, and various issues using various resources  
  • Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data 
  • Engage: Share big ideas in brainstorms and with teams
  • Plan: Assist in event coordination and logistics
  • Hustle: Pitch stories to media, develop media lists, track placements, etc.
  • Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies 

 

What we’re looking for in a candidate:  

  • Thought: Strong critical thinking and analytical skills
  • Communication: Speak, write, and edit succinctly 
  • Digital: Understand all the old-school and latest social media platforms, what brands are doing on them, and what they should do next
  • Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
  • Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
  • Technical: Proficiency in Microsoft Office Suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
  • Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
  • Spark: Understand what sets you apart

 

What you’ll get from us:  

  • Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
  • Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
  • A possible career: Internships have the possibility of growing into a full-time position
  • A paycheck: Interns are paid hourly  

 

Requirements:  

  • The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
  • Must be available to work 40 hours a week starting September

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1 

 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

New York, New York, United States

Manager, Client Experience - Healthcare

What You Will Be Doing:

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other responsibilities include, but are not limited to:

  • Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
  • Lead project management, ensuring all activities are moving forward and are within deadlines
  • Coordinate among interdisciplinary team of research, creative, digital and media strategists
  • Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
  • Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
  • Manage event and activation logistics in a variety of settings
  • Set and meet campaign measurement and evaluation criteria
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
  • Assist in financial management for clients, including development of invoices and activity reports

 What We Are Looking For:

  • Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns
  • Familiarity with data and regulatory milestone communications
  • Fluency and/or familiarity with earned, digital and social media
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Strong budgeting and financial management skills
  • Experience with clients and accounts that are measurement and evaluation driven
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

  • At least 4 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
  • The ability to manage multiple projects at various stages simultaneously.
  • Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
  • BA or BS in Public Relations, Communications, or in a related field

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $82,000 – $92,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR2

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.