Vice President, Client Experience
Boston, Massachusetts, United States
Published
02/24/2025
Vice President, Client Experience
The Weber Shandwick Boston Office is currently seeking a Vice President for its Healthcare Practice.
The VP is responsible for managing client and inter-agency relationships, playing a critical role in shaping the future and long-term success of our Health Practice. The VP will be responsible for all aspects of a client relationship and account team. Responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. VPs are also engaged with business development, strategic program planning and the development of creative concepts. The ideal candidate will have experience working with biopharmaceutical companies with a proven track record of managing a range of health campaigns, from reputation building to patient storytelling.
If you are excited about managing talented junior staff members, building strong relationships with clients, and taking your PR career to the next level on a team that’s dynamic, creative, smart and fun, then we want to talk to you.
Responsibilities include but are not limited to:
- Day-to-day client management and counsel
- Facilitating integration efforts across team and with other agency partners
- Driving communications support to solve reputational challenges
- Working across internal specialists including media, digital and creative
- Working with senior counselors on strategy and creative ideation
Qualifications:
- Strong client-relationship management/relationship-building
- Experience managing cross-functional teams
- Corporate health experience
- Can turn ideas into workable, integrated plans
- Capacity to convey ownership of assigned projects to junior team members
- Can problem-solve
- Can mobilize and motivate teams
- Can work independently and as part of a team
- Excellent oral and written business communication skills
- Aptitude for financial analysis
- Can complete challenging projects within set parameters
- Commitment and dedication to the agency’s success as well as individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Instills confidence with clients and colleagues
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefits
Boston Salary range: $138,000.00 – $170,000.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Boston, Massachusetts, United States
Corporate PR Intern (Summer 2025)
Corporate PR Intern (Summer 2025)
Weber Shandwick is seeking a summer intern to work on a range of corporate clients. This is a full-time (40 hours/week), hybrid, paid internship that will start in June and go through August.
From creative brainstorming to day-to-day execution, Weber Shandwick’s interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on initiatives for some of the world’s leading healthcare brands and companies, helping to educate about the latest innovations and raising the bar on the way we talk about the impact of health.
What’s in it for you? Our interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance your career goals.
More about the position:
What you’ll do all day:
- Create: Craft written communications including media materials, compelling social content, memos, and risk assessments
- Research: Examine brands, industry trends, and various issues using various resources
- Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data
- Engage: Share big ideas in brainstorms and with teams
- Hustle: Pitch stories to media, develop media lists, track placements, etc.
- Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies
What we’re looking for from you:
- Thinking: Do it out of the box. Look for holistic and innovative ways to meet needs and challenges. Foster a curious mind and ask thoughtful questions
- Communication: Speak, write, and edit succinctly
- Digital: Know digital platforms (tech, email, CRM, social, etc.), what brands are doing with them and best practices
- Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
- Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
- Technical: Proficiency in Microsoft Office suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
- Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
- Spark: Understand what sets you apart and what motivates you
What you’ll get from us:
- Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
- Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
- A possible career: Internships have the possibility of growing into a full-time position
- A paycheck: Interns are paid hourly
Requirements:
- The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
- Must be available to work 40 hours a week starting June
Boston Salary range: $20.00 – $20.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-LC1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Boston, Massachusetts, United States
Healthcare PR Intern (Summer 2025)
Healthcare PR Intern (Summer 2025)
Weber Shandwick is seeking a summer intern to work on a range of healthcare clients. This is a full-time (40 hours/week), hybrid, paid internship that will start in June and go through August.
From creative brainstorming to day-to-day execution, Weber Shandwick’s interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on initiatives for some of the world’s leading healthcare brands and companies, helping to educate about the latest innovations and raising the bar on the way we talk about the impact of health.
What’s in it for you? Our interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance your career goals.
More about the position:
What you’ll do all day:
- Create: Craft written communications including media materials, compelling social content, memos, and risk assessments
- Research: Examine brands, industry trends, and various issues using various resources
- Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data
- Engage: Share big ideas in brainstorms and with teams
- Plan: Assist in event coordination and logistics
- Hustle: Pitch stories to media, develop media lists, track placements, etc.
- Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies
What we’re looking for in a candidate:
- Thought: Strong critical thinking and analytical skills; growth mindset
- Communication: Speak, write, and edit succinctly
- Digital: Have an understanding of all the old-school and latest social media platforms, what brands are doing on them, and what they should do next
- Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
- Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
- Technical: Proficiency in Microsoft Office suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
- Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
- Spark: Understand what sets you apart and what motivates you
What you’ll get from us:
- Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
- Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
- A possible career: Internships have the possibility of growing into a full-time position
- A paycheck: Interns are paid hourly
Requirements:
- The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
- Must be available to work 40 hours a week starting June
Boston Salary range: $20.00 – $20.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-LC1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Boston, Massachusetts, United States
Vice President, Social & Influencer Strategy
Vice President, Social & Influencer Strategy
Weber Shandwick is currently seeking a Vice President, Social & Influencer Strategy to join our Healthcare teams in our Boston office to help lead integration across marketing functions on behalf of a major healthcare brand. This position is responsible for driving the success of the client relationship, including meeting client objectives within given budgets, and translating all these factors into strategic briefs and corresponding planning documents to ensure client satisfaction.
The Vice President, Social & Influencer Strategy is responsible for working with cross-functional teams in the development and oversight of the execution of strategic social media and digital initiatives including development of campaigns, content creation and measuring the effectiveness of our initiatives.
An ideal candidate will have deep experience in the social and digital space on notable brands and be in tune with emerging trends within digital and social media, as well as understand the broader cultural shift-taking place through digital means.
Client-facing responsibilities will include strategic program planning, managing programs and activities to meet business objectives, effectively delegating projects, providing strategic counsel to team members and allocating agency resources while managing client schedules and budgets.
We want someone who is collaborative and willing to work on teams to do bold new things. Someone who wants to solve client problems in new ways as social media paradigms and practices evolve and shift.
Responsibilities:
- Serve as a senior day-to-day client contact for a couple critical clients, responsible for building and nurturing the client relationship while supporting the management and optimization of a team to support digital and/or social efforts
- Collaborate with cross-functional teams in the development, implementation and measurement of innovative digital brand strategies that are integrated with overall client marketing objectives/goals
- Collaborate with agency partners (e.g. media, branding), as necessary, to develop and implement integrated program execution
- Develop and track against client scopes of work
- Demonstrate strong conceptual thinking with high energy and excellent “story-telling” skills demonstrated through writing creative briefs and verbal presentation
- Become educated in client’s brand, customer base, business model and marketing objectives
- Provide strong counsel to clients and colleagues on social/digital/influencer best practices
- Play a key role in patient and HCP influencer efforts, which may include identification, contract negotiation, content planning, measurement, and influencer coordination
Qualifications:
- 8-10+ years of experience with a digital advertising and/or digital PR agency, healthcare experience is preferred
- Possess a thorough command of the social media and digital world (from the evolving social web to mobile tools and trends), sophisticated client service and digital communications skills, high energy, and passion for this area of rapid change and innovation.
- Work well within highly collaborative, multidisciplinary teams – displaying proven ability in running a team, controlling timelines and budgets, anticipating issues, and working towards solutions to complex problems.
- Be able to communicate with client contacts across multiple levels, both at a reporting and strategic counsel level
- Have exceptional creative and business writing skill
- Lead cross-functional account teams to build content plans and campaign strategies designed to engage members of brand communities
- Strong technical proficiency in social media platforms
- Be able to analyze and synthesize data from the communities you manage, providing insights from the data to inform future recommendations and decisions
- Have the proven ability to meet deadlines, juggle multiple projects and work independently in a fast-paced office environment
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Boston Salary range: $138,000.00 – $170,000.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.