Account Director, Corporate Issues

We’re passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table. Are you creative and daring? Do you have digital savvy? Do you love to collaborate and bring big ideas to life? Are you ready to launch your career with Weber Shandwick? 

 

From creative brainstorming to day-to-day execution, Weber Shandwick’s Interns become an important part of a talented team that generates groundbreaking, award-winning programs. During the program, you’ll work on campaigns for iconic brands and companies you likely encounter every single day. 

 

What’s in it for you? Our Interns will earn practical experience as fully integrated members of account teams and will receive coaching from team members to help advance your career goals.

 

What you’ll do all day: 

• Create: Craft written communications including media materials and compelling social content 
• Research: Analyze brands using various resources
• Engage: Share big ideas in brainstorms and with teams
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands in traditional and social media 

 

What we’re looking for in a candidate: 

• Thinking: Do it out of the box. Actually, it’s best if you’re wholly unfamiliar with the concept of boxes
• Communication: Speak, write and edit succinctly and compellingly 
• Digital: Know all the old school and the latest social media platforms, what brands are doing on them and what they should do next
• Management: Meet deadlines, put out fires and multi-task. Work fast, and work well
• Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
• Technical: Proficiency in Microsoft Office Suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, Quid, and/or LexisNexis a plus
• Dynamic: You must be able to work in a fast-paced agency environment and juggle tasks
• Spark: Understand what sets you apart

 

What you’ll get from us: 

• Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
• Built-In Mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry
• A possible career: Internships have the possibility of growing into a full-time position
• A paycheck! Interns are paid hourly 

 

Requirements: 

• The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills

Must be available to work 40 hours a week starting January 2025

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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The Global Corporate Crisis and Issues Practice is seeking a Director in our New York office.  

 What we are seeking: 

 We are looking for a Director level practitioner to help us grow our Global Crisis and Issues Practice and support a wide array of high-profile clients with crisis preparedness and planning activities, crisis simulations and live crisis response. You have extensive crisis communications and issues management experience, preferably across multiple industries, but with a greater focus on pharmaceutical, biotech, health system and other healthcare clients. Experience helping clients navigate cyberattack communications is a plus.  

You will play an important role on our team, helping lead a broad range of projects, develop new business opportunities, and mentor and grow the skill sets of emerging talent in our practice. The nature of the work also requires an ability and eagerness to juggle multiple responsibilities in a fast-paced deadline-oriented environment, both inside and outside traditional work hours. Candidates should have agency background, expertise in digital/social media and a demonstrated track record of supporting high-stakes crisis communications projects. 

 Our team – the Weber Shandwick Global Crisis and Issues Practice:  

Our team is a group of analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. 

 We help leading organizations manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to anticipate, prepare and navigate them effectively. From cyberattacks, environmental protests, high-profile litigation and misinformation defense to sweeping product recalls, multinational bankruptcies and executive controversies, we live at the intersection of business, media, policy, culture and society.  

 

Our multi-disciplinary team of experts in crisis, public policy, culture, business and analytics know how to make sense of data to provide context and perspective and predict trends. We mitigate against vulnerabilities, provide real-time feedback and validate communications strategies to help clients navigate risk and reward in a complex and ever-changing world. 

 To learn more: Crisis & reputation defense – Communications & PR (webershandwick.com) 

 Compass for the Chaos: Compass for the Chaos | WS Crisis & Issues | Substack 

 What you will be doing: 

 

• Support a range of issues and crisis communications situations for companies and organizations, including, but not limited to: 

• Misinformation Management 
• Product safety issues and recalls. 
• Geopolitical, political and societal issues 
• Regulatory compliance issues 
• Workplace culture matters 
• Cybersecurity and data breach issues 
• Litigation defense 
• DEI-related matters 
• Investigative reporting 

• Serve as a day-to-day client contact – flagging, triaging, and directly managing client issues as they arise. 
• Develop and draft crisis plans, media strategies, materials (e.g., reactive media statements, talking points, FAQs, stakeholder communications), memos, crisis simulations and other deliverables as needed. 
• Train and motivate emerging talent and help create opportunities for their growth. 
• Oversee and execute complex research and narrative intelligence projects to guide client strategy. 
• Provide regular counsel to clients and colleagues. 

• Keep client programs on schedule and ensure all deadlines are met within budget parameters. 
• Participate in new business development for the team and collaborate among practice areas at the agency in support of broader new business pitches that include a crisis and issues component. 

 

Qualifications: 

 

• Bachelor’s degree in a relevant field and/or 7+ years of relevant experience in an agency/strategic consulting firm, political campaign, or at a company in the healthcare sector. 
• Experience directly counseling clients/senior ranking executives through a broad range of crises, issues and special situations, with preference for those in the healthcare sector. 
• Experience with corporate reputation, brand management and protection through integrated communications programs. 
• Familiarity with the latest digital trends in social media strategy, tools, and analytics – including generative AI tools. 
• Experience creating issues and crisis preparedness programs (e.g., protocol, scenario plans, simulations drills, workshops and media trainings)  
• Experience with cybersecurity event and litigation matter communications. 
• Communicates clearly, analytically, and persuasively both orally and in writing. 
• Proficient understanding of best practices in corporate communications and crisis and issues management. 
• Skilled crisis and issues media relations strategist and practitioner with top-tier media relations experience. 
• Thrives under pressure and can handle multiple projects in a demanding, deadline-oriented environment. 
• Exercises exceptional judgment when working with clients, team members, and vendors. 
• Pays close attention to detail and quality of work product. 
• Adept at solving problems and resolving conflicts. 
• Capable of mobilizing and motivating teams, anticipating needs, and instilling confidence. 
• Experience delivering media and crisis training is a plus. 

 

About Weber Shandwick 

 

Weber Shandwick is a leading global communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world. Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry. Weber Shandwick was named to Ad Age’s Agency A-List in 2020 and Best Places to Work in 2019. Weber Shandwick was also honored as PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018, and PRovoke’s Global Agency of the Year in 2015, 2017 and 2019. The firm earned 25 Lions at the 2019 Cannes Lions International Festival of Creativity. Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit http://www.webershandwick.com 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $115,000 – $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Manager, Client Experience 

About Us

Myriant, The Weber Shandwick Collective’s executive advisory business, is dedicated to helping organizations navigate the risks and opportunities in today’s increasingly complex world by applying a stakeholder lens to business decisions, leveraging industry exclusive, AI-backed analytics and insights to help leaders address issues and opportunities.

Our Capital Markets Advisory practice believes effective investor engagement connects insights, narratives and financial data to manage expectations around opportunities and risks. We leverage best-in-class insights, our investor relations expertise and digital resources to enhance confidence in our clients’ value creation strategies across all relevant stakeholders. Our work covers ongoing financial storytelling, transactions (IPOs, spin-offs, divestitures, M&As, etc.) as well as special situations (shareholder activism, restructuring, etc.).

Candidate Qualities

We are looking for a mid-level practitioner to join our growing Capital Markets team. The ideal candidate has a background in financial communications or capital markets-driven work, including earnings, financial transactions and special situations. This person will contribute communications and investor relations expertise in support of a wide variety of project-level and ongoing client work.

They are expected to lead day-to-day account activity, including financial communications work around quarterly earnings, transaction work around IPOs, M&As, investments, etc., and special situations, such as shareholder activism and bankruptcy, as well as supporting investor relations activities such as roadshows, investor targeting and investor days. They will be responsible for leading strategy development, drafting materials, interfacing with clients and executing programs, campaigns, and plans with support from both senior and junior team members. The practitioner will also manage multiple accounts and time-sensitive deliverables on an ongoing basis and should be accustomed to meeting deadlines and regularly exceeding client expectations.

We are seeking a professional who is curious, proactive, and entrepreneurial. You should have strong writing skills and familiarity with a fast-paced, deadline-oriented environment. We expect you to be intimately familiar with current financial and economic events and trends, as well as comfortable providing analysis to clients and our internal team. The nature of the work we do requires meticulous attention to detail, a strong work ethic, and an ability and eagerness to manage multiple responsibilities, inside and outside traditional work hours.

What You Will Be Doing

• Support a range of financial communications across ongoing storytelling (quarterly earnings, media relations), transactions (IPOs, M&As) and special situations, (shareholder activism, defense against short-sellers, bankruptcies), as well as other investor relations activities (roadshows, investor targeting, investor/analyst days, etc.) including strategy and materials development and execution
• Serve as a day-to-day client contact – creating or helping to create, drive, and execute a range of communications plans, as well as investor and media engagements
• Execute frequent media outreach around financial events, including backgrounding and pitching reporters, correcting inaccuracies, and facilitating client media interviews, as appropriate
• Provide counsel to clients and maintain positive client relationship
• Work with client partners as appropriate, such as legal counsel, buy-side, vendors, etc.
• Keep client programs on schedule and ensure all deadlines are met within set budget parameters
• Manage, train and motivate junior team members and help create opportunities for their growth
• Participate in new business development for the group and collaborate among practice areas at the agency in support of new business pitches

 

 Basic Qualifications

• BA or BS, preferably in Business/Finance, Communications, International Relations, or similar fields
• 2+ years of relevant financial communications, investor relations, and/or special situations experience at a prior agency and/or in-house roles at a company
• Solid understanding of capital markets fundamentals, what’s happening in the markets and issues affecting the financial and reputational well-being of companies
• Skilled media relations strategist and practitioner with “tier one” and business media relations experience
• Thrives under pressure and can handle multiple projects in a demanding, deadline-oriented environment, while maintaining meticulous attention to detail
• Exercises exceptional judgment when working with clients, team members, and vendors
• Communicates clearly, analytically, and persuasively both orally and in writing
• Problem solver and conflict resolver
• Capable of mobilizing and motivating account teams, anticipating needs, and instilling confidence
• Familiarity with digital trends, tools, and analytics
• Experienced and interested in supporting new business and cross-selling efforts
• Media and crisis training experience are a plus

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $82,000 – $92,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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