Account Director, Client Experience

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

What You Will Be Doing:

We are seeking a Manager, Client Experience who is passionate about healthcare and making a difference in the lives of patients living with various diseases and conditions. As a Manager, you will work across several teams, serving as a key client contact and overseeing the success of various client program and day-to-day work.

As a successful Manager, you will be a strong leader with excellent writing and communications skills, an ability to translate client needs into project plans, and the ability to guide the work of junior team members. You will also help develop and implement engagement campaigns for a variety of healthcare clients, including pharmaceutical companies. Ideally, you should have agency/consulting or related experience with a background in healthcare communications, specifically pharmaceutical product communications experience.

Other responsibilities include, but are not limited to:

• Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
• Lead project management, ensuring all activities are moving forward and are within deadlines
• Coordinate among interdisciplinary team of research, creative, digital and media strategists
• Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
• Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
• Manage event and activation logistics in a variety of settings
• Set and meet campaign measurement and evaluation criteria
• Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
• Assist in financial management for clients, including development of invoices and activity reports

 What We Are Looking For:

• Experience working on multi-disciplinary (holistic) healthcare communication initiatives
• Familiarity with data and regulatory milestone communications needs
• Fluency and/or familiarity with earned, digital and social media
• Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
• Strong budgeting and financial management skills
• Experience with clients and accounts that are measurement and evaluation driven
• Strong presentation skills, poise, and professionalism
• Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

• 4-5 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
• The ability to manage multiple projects at various stages simultaneously.
• Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
• BA or BS in Public Relations, Communications, or in a related field

Salary Range: $78,000 USD- $88,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Account Director, Client Experience

We Are Seeking:

We’re looking for a passionate, dynamic, and earned-savvy Account Director to join our team, focusing on food and beverage brands. This role will center on crafting and executing high-impact, earned-driven integrated activations that blend brand storytelling with the power of food culture. You will lead work tied to emerging and legacy brands, bringing bold, creative ideas, all while managing high-profile client relationships and collaborations across teams and agencies.

You’ll be responsible for spearheading creative, award-worthy campaigns that resonate with key audiences, ensuring our clients capture cultural relevance and media attention. Your remit includes client strategy, operations, and activation oversight, with opportunities to leverage celebrity / influencer endorsements and marquee events. The right candidate will play a major role in talent development and building team culture.

Additional responsibilities include aligning programs and experiences with client goals, allocating agency resources to match budgets, managing a variety of work streams, providing strategic counsel to teams, and ensuring timely delivery of remarkable work. You will also be instrumental in developing new business opportunities, media relations strategies, analytics insights, and creative storytelling concepts. Ideally, you bring prior experience in PR, food and beverage and lifestyle industries.

What We Are Looking For:

• Ability to turn dynamic in-culture ideas into actionable, high-impact campaigns
• Capacity to lead and inspire account teams while owning key projects
• Skilled in conflict resolution and the ability to manage high-pressure environments with grace
• Expertise in motivating and mobilizing teams to meet deadlines and exceed expectations
• Strong leadership skills combined with a collaborative mindset and ability to work independently or as part of an integrated team
• Exceptional verbal and written communication skills
• Financial acumen to manage budgets and allocate resources effectively
• Proven ability to successfully manage complex, multi-dimensional projects within set parameters and deadlines
• Reliable judgment when working with clients, stakeholders, and vendors
• Genuine passion for food and beverage space, with an ability to anticipate both client and team needs in this fast-paced, ever-evolving space
• Acute attention to detail in ensuring quality, relevance, and creativity in all work delivered
• Confidence instilled in clients, colleagues, and collaborators that drives trust and excitement

Basic Qualifications:

• 6-8+ years of experience in a PR or Communications role, preferably with a large focus on food and beverage marketing/PR
• Demonstrated expertise in Integrated Media Strategy and Media Relations,
• Bachelor’s Degree in Communications, Journalism, Marketing, Business Management, or a related field
• Proven experience working on large-scale activations, sponsorships, or campaigns that integrate earned, owned, and paid media strategies
• A deep understanding of the media landscape, and cultural trends within the industry

If you’re passionate about leveraging the intersection of media, and culture to tell compelling brand stories, we’d love to hear from you!

Salary range: $95,000 USD – $125,000 USD 

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Vice President – Weber Advisory & Financial Services

Weber Advisory, the strategic consulting arm of Weber Shandwick, is seeking a Senior Vice President to join our corporate team to lead a range of high-impact client engagements and new business opportunities. In this role, you will work closely with leading financial services organizations to shape strategies that strengthen reputation, build executive visibility, navigate complex stakeholder environments, and drive measurable business outcomes.

You will bring deep expertise in corporate communications within the financial services sector to deliver insight-driven, integrated programs spanning reputation management, executive thought leadership, internal and change communications, crisis and issues management, investor and stakeholder relations, and multi-channel media strategies.

Key Responsibilities

• Secure, maintain, and grow relationships with leading financial services and corporate clients, ensuring Weber Advisory is a trusted partner at the most senior levels.
• Lead major new business efforts, from identifying opportunities and shaping proposals to orchestrating compelling, integrated pitch teams.
• Serve as a trusted strategic advisor, counselor, and business partner to C-suite and senior decision-makers in financial services and beyond.
• Drive exceptional work through the orchestration of high-performing, cross-functional teams across geographies and disciplines.
• Advance Weber Advisory’s thought leadership in the financial services sector by developing POVs, insights, and visibility for our leaders.
• Oversee client service delivery including program planning, proactive opportunity creation, and high-level strategic counsel.
• Identify new growth areas based on emerging trends in financial markets, regulation, ESG, and stakeholder expectations.
• Mentor and coach rising talent, building the next generation of corporate and financial communications leaders.
• Maintain profitability and operational excellence across accounts, ensuring efficiency, productivity, and high-quality output.

Qualifications

• 12+ years in corporate communications or public affairs, with significant experience advising financial services organizations (agency experience strongly preferred).
• Expertise in corporate reputation management, stakeholder communications, and financial industry dynamics, including regulatory environments and market drivers.
• Strong grasp of traditional, digital, and social media—and how they shape financial sector narratives.
• Proven ability to counsel senior executives with credibility, clarity, and strategic foresight.
• A track record of leading and winning new business opportunities in complex, competitive environments.
• Exceptional leadership skills—able to inspire teams, manage multiple priorities, and deliver under pressure.
• Excellent writing, presentation, and storytelling abilities, with experience crafting compelling narratives for financial audiences.
• Entrepreneurial mindset, collaborative spirit, and passion for driving client and agency growth.

Salary range: $152,000 USD – $215,000 USD 

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1