Manager, Client Experience - Healthcare

Senior Vice President – Weber Advisory & Financial Services

Weber Advisory, the strategic consulting arm of Weber Shandwick, is seeking a Senior Vice President to join our Corporate team to lead a range of high-impact client engagements and new business opportunities. In this role, you will work closely with leading financial services organizations to shape strategies that strengthen reputation, build executive visibility, navigate complex stakeholder environments, and drive measurable business outcomes.

You will bring deep expertise in corporate communications within the financial services sector to deliver insight-driven, integrated programs spanning reputation management, executive thought leadership, internal and change communications, crisis and issues management, investor and stakeholder relations, and multi-channel media strategies.

Key Responsibilities

• Secure, maintain, and grow relationships with leading financial services and corporate clients, ensuring Weber Advisory is a trusted partner at the most senior levels.
• Lead major new business efforts, from identifying opportunities and shaping proposals to orchestrating compelling, integrated pitch teams.
• Serve as a trusted strategic advisor, counselor, and business partner to C-suite and senior decision-makers in financial services and beyond.
• Drive exceptional work through the orchestration of high-performing, cross-functional teams across geographies and disciplines.
• Advance Weber Advisory’s thought leadership in the financial services sector by developing POVs, insights, and visibility for our leaders.
• Oversee client service delivery including program planning, proactive opportunity creation, and high-level strategic counsel.
• Identify new growth areas based on emerging trends in financial markets, regulation, ESG, and stakeholder expectations.
• Mentor and coach rising talent, building the next generation of corporate and financial communications leaders.
• Maintain profitability and operational excellence across accounts, ensuring efficiency, productivity, and high-quality output.

Qualifications

• 12+ years in corporate communications or public affairs, with significant experience advising financial services organizations (agency experience strongly preferred).
• Expertise in corporate reputation management, stakeholder communications, and financial industry dynamics, including regulatory environments and market drivers.
• Strong grasp of traditional, digital, and social media—and how they shape financial sector narratives.
• Proven ability to counsel senior executives with credibility, clarity, and strategic foresight.
• A track record of leading and winning new business opportunities in complex, competitive environments.
• Exceptional leadership skills—able to inspire teams, manage multiple priorities, and deliver under pressure.
• Excellent writing, presentation, and storytelling abilities, with experience crafting compelling narratives for financial audiences.
• Entrepreneurial mindset, collaborative spirit, and passion for driving client and agency growth.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit 

Salary range: $152,000- $215,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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We Are Seeking:

The Weber Shandwick Chicago office is currently seeking a Vice President to support several clients in our growing Corporate/Enterprise Practice. The ideal candidate will have experience in brand and reputation building communications, managing executive visibility, media strategy and team leadership. The candidate will have the opportunity to drive a broad range of corporate reputation campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work.

What You Will Be Doing:

• Develop and grow positive relationships with clients, maintaining the company’s reputation in terms of delivery and quality
• Provide strategic counsel to clients where possible, being able to assess problems and define logical and effective solutions for clients
• Lead the delivery of high-profile accounts across multiple markets
• Execute client programs to support media relations, corporate event and executive visibility programs
• Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
• Work effectively with finance colleagues to deliver accurate quotations for all client projects or new business work
• Write well-structured, persuasive content and help train other team colleagues to do the same
• Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members

 Qualifications:

• 8-10 years public relations experience, corporate PR background desired
• Past experience working in an agency or in-house role coordinating with agency partners
• Experience working on Corporate reputation campaigns across industries
• You are both a creative and a strategic thinker, and a natural team leader
• Needs to have a track record in client service to senior level clients
• Strategic media relations knowledge
• Experience working with C-suite executives on executive visibility programs
• BA or BS in Communications or related degree

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Illinois Salary range: $119,000 – $155,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate/Enterprise team.

We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital/social media acumen to help drive the growth and success of a variety of accounts. 

Responsibilities:

• Developing public relations action plans; program goals; and earned /social media campaigns, targets and pitch angles that require input from senior team leadership
• Play day to day account lead for retail, B2B, financial sector and professional services accounts
• Managing teams and collaborating/responding to clients
• Researching and writing briefing materials for client executives
• Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
• Staying abreast of current industry news and trends, and sharing that information with account team members 
• Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
• Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
• Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs 
• Interacting with senior management and providing input into tactics and strategies
• Cultivate and enhance collaborative working relationships with media through regular communications 
• Persuasively pitching media and securing high-profile coverage for clients
• Understanding client objectives and priorities to help shape story angles  

Basic Qualifications: 

• 6+ years of communications experience, preferably in an agency environment
• Understanding of and experience working with professional and financial services companies, financial markets and products is a plus
• Excellent communication/presentation skills; verbal and written
• Strong attention to detail and project management skills
• Social media literacy with the ability to identify and recommend social program elements
• Ability to multi-task effectively and work within tight deadlines
• Ability to work independently and as part of a team to meet deadlines and client expectations
• Confident and comfortable presenting in front of groups
• Media relations experience for financial and professional services accounts is a plus

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Salary range: $95,000 – $125,000 
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1