Vice President, Client Experience

Tokyo, Japan

Published

11/13/2024

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About the opportunity: 

Weber Shandwick is currently seeking an ambitious Consumer PR professional for our Tokyo office to oversee key international accounts. Employees belong to one of four Communities – Insights, Content, Integrated Media and Client Experience (CX). As a CX Vice President, the ideal candidate will enjoy managing complex projects and implementing on strategy with a high degree of autonomy.

Working in close partnership with highly sophisticated clients, you will have the opportunity to lead digital and integrated programs and to deliver potentially award-winning work.

Reporting to the head of the Consumer team, you will be responsible for the continued education and growth of your team members, and helping to drive new business for the Consumer team.

 

Responsibilities:

  • Planning and execution of communication strategies and tactics, including integrated communication solutions, both domestically and abroad
  • Strategic counsel for clients on communication solutions
  • Project management and oversight
  • Leading the ideation and creative process of your team
  • Development of digital and social strategies, working together with internal digital team
  • Oversee your teams’ content creation for print, digital and social
  • Arrangement and coordination of interviews and meetings with key journalists for senior client spokespeople
  • Managing existing clients and developing new clients, to grow the Consumer business

 

Requirements:

  • Strong background in consumer PR
  • Prior experience working in a PR or marketing agency preferable
  • Proven ability to successfully manage teams
  • Skilled in traditional media relations with print and broadcast journalists
  • Experience in planning and execution of multi-channel communications strategies and tactics
  • Social media savvy
  • Fluent in both Japanese and English, and a native speaker of either one
  • Strong writing skills in native language
  • Project management experience and skills

 

COMPANY OVERVIEW

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.  

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year and PRovoke Global SABRES’ 2024 Global Healthcare Agency of the Year, as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.  

 

TWSC VALUES  

Everything we do at TWSC is rooted in our core values of CURIOSITY, INCLUSION, COURAGE and IMPACT. 

We believe that the world of work has changed, which is why we have developed a unique employee experience that reflects the world we’re living in. Here’s what we offer:  

Flexible Working – We understand the need for flexible working and empower our employees to deliver impactful work wherever they are based.  

Global Mobility –We unlock opportunities for our employees by utilising our powerful network, and through our mobility initiative Access All Areas, which includes policies on ‘Work from Anywhere’, ‘International Relocation’ and our global ‘Explorer Program’  

Inclusive Culture – We look for qualified people from all backgrounds who are restless, curious and want to deliver impactful work in an environment where everyone can be their authentic selves. We strive every day to foster as inclusive a culture as possible. 

Mental Health and Wellbeing – Helping our people stay happy, healthy, and productive is our number one priority, so we’ll support your day-to-day life with our bespoke Intellect wellbeing offering.  

 

A note on inclusion

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

 

#LI-AS2

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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We Are Seeking:

We’re looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients.

 

Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members.

 

Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed multiple global campaigns in scale.

 

What We Are Looking For:

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  •         Love for all-things related to sports, lifestyle, entertainment and culture
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 The right person for this role has:

  • 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns, specifically social and influencer-led assignments
  • Deep knowledge of the consumer products space, with experience in – and passion for – consumer health, beauty, personal care and lifestyle brands
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  • Strong familiarity and expertise related to social, digital and influencer channels that can further fuel earned-driven communications
  • Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
  • Experience managing a large CPG account (over $1 million in billings) and the keen organizational skills needed to juggle multiple client needs at once
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The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

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NYC Salary range: $160,000 – $225,000

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Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Weber Shandwick is committed to fostering an inclusive, innovative, and supportive work environment. We are looking for individuals who are excited to contribute their skills, ideas, and enthusiasm to an award-winning team.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
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  • Vision
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  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
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Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR2

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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About the opportunity: 

Weber Shandwick is seeking an experienced and ambitious Executive Vice President (EVP) for our Healthcare team in Japan. This pivotal role involves spearheading public relations and communications strategies for our esteemed international and domestic clients within the healthcare sector.

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Client Management:

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PERSON PROFILE

  • At least 10 years’ experience in Healthcare communications and previous experience of working in an agency environment. 
  • Excellent communication and interpersonal skills, with fluency in both Japanese and English
  • Extensive experience in healthcare communications, with a proven track record of managing PR campaigns, client relationships, and team leadership within an agency setting.  
  • You’re a thought leader across the industry with a strong network across international and domestic Healthcare and Pharmaceutical companies in Japan.  
  • Proven people leader who can demonstrate their ability to manage teams and individuals and provide them with the support and encouragement that enables them to perform to their fullest  
  • Demonstrated experience in developing and executing integrated communications strategies within the healthcare sector.
  • Strong business acumen and strategic thinking, with the ability to drive growth and deliver impactful results for clients. 

 

COMPANY OVERVIEW

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.  

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year and PRovoke Global SABRES’ 2024 Global Healthcare Agency of the Year, as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.  

 

TWSC VALUES  

Everything we do at TWSC is rooted in our core values of CURIOSITY, INCLUSION, COURAGE and IMPACT. 

We believe that the world of work has changed, which is why we have developed a unique employee experience that reflects the world we’re living in. Here’s what we offer:  

Flexible Working – We understand the need for flexible working and empower our employees to deliver impactful work wherever they are based.  

Global Mobility –We unlock opportunities for our employees by utilising our powerful network, and through our mobility initiative Access All Areas, which includes policies on ‘Work from Anywhere’, ‘International Relocation’ and our global ‘Explorer Program’  

Inclusive Culture – We look for qualified people from all backgrounds who are restless, curious and want to deliver impactful work in an environment where everyone can be their authentic selves. We strive every day to foster as inclusive a culture as possible. 

Mental Health and Wellbeing – Helping our people stay happy, healthy, and productive is our number one priority, so we’ll support your day-to-day life with our bespoke Intellect wellbeing offering.  

 

A note on inclusion

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

 

#LI-AS2 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.