Senior Vice President, Client Experience - Healthcare

Boston, Massachusetts, United States

Published

10/22/2025

Apply now

Senior Vice President, Client Experience, Corporate Health

 

About Weber Shandwick Healthcare

Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent.

 

About the Role

 

We’re seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments.

 

You will be a trusted advisor and operational leader who:

  • Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients
  • Leads and scales our corporate health social media practice with strategic vision and execution excellence
  • Manages complex, integrated teams with commercial acumen and efficiency
  • Balances big-picture thinking with meticulous attention to detail
  • Demonstrates the professional maturity and judgment

 

This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.

 

Key Responsibilities

 

Client Leadership & Business Growth

  • Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments
  • Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions
  • Lead new business development efforts, from pitch strategy to presentation
  • Manage the commercial aspects of large accounts, including budgets, resources, and profitability

 

Corporate Healthcare & Social Media Expertise

  • Develop and execute integrated corporate communications strategies that address business challenges in healthcare’s evolving landscape (policy, reputation, stakeholder engagement, issues management)
  • Lead corporate health and executive social media strategy and execution, staying ahead of social platform innovations and best practices
  • Navigate the intersection of corporate affairs, regulatory environment, and best in class digital communications
  • Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology

 

 

Team Leadership & Development

  • Build, mentor, and inspire high-performing teams across offices and disciplines
  • Coach team members to achieve their professional goals while maintaining quality standards
  • Deploy teams strategically to maximize efficiency and impact
  • Foster a culture of collaboration, curiosity, and continuous improvement

 

Required Qualifications

  • Bachelor’s degree
  • 10+ years of progressive healthcare communications experience, including substantial agency background
  • Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)
  • Demonstrated leadership in healthcare social media strategy and execution
  • Track record managing large pharmaceutical or healthcare accounts with complex, multi-market teams
  • Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment
  • Excellence in client relationship management with ability to operate independently with senior client stakeholders
  • Strong commercial acumen
  • Exceptional written, verbal, and presentation skills
  • Proven ability to lead, develop, and retain talent
  • Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms

 

What Sets You Apart

  • Professional maturity and judgment to navigate complex situations independently
  • Results-driven mindset with focus on measurable outcomes
  • Entrepreneurial spirit combined with collaborative leadership style
  • Culture champion who leads by example and inspires teams

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $171,000 – $235,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Similar positions

View all
waves-floating-image

New York, New York, United States

Vice President, Client Experience

Weber Shandwick is looking for a dynamic Vice President to join our Consumer team in our New York office supporting iconic global consumer brands.

We Are Seeking:

We are looking for a driven, self-motivated and culturally fluent, Vice President to join our Consumer team, working across global lifestyle and CPG brands. As Vice President, you will be responsible for leading day-to-day business and spearheading high-profile, award-worthy, earned-driven integrated campaigns for some of our top client brands. This is a high-visibility leadership role in a fast-paced, integrated environment with cross-functional collaboration across channels and partners. You’ll work closely with clients, and integrated agency teams to deliver social-first, earned-led programs that drive engagement and buzz, while guiding a team of rising talent. 

What the Role Entails:

  • Lead multi-channel campaigns with an emphasis on earned media, cultural storytelling, and social/digital engagement
  • Collaborate within IATs, working alongside creative, paid media, influencer, and experiential partners
  • Oversee campaign launches from start to finish inclusive of planning, event/activation production, management of talent partner(s), and development of media materials and social briefs
  • Ability to turn ideas into workable plans and presentations via decks
  • Build trusted relationships with senior clients, offering strategic POVs and counsel
  • Ensure programs are rooted in insights and measured against KPIs
  • Manage diverse internal teams and SMEs with clarity and organization
  • Lead by providing mentorship, fostering growth and innovation

Who You Are:

  • Must have a strong passion for lifestyle and beauty brands, with a sharp awareness of emerging cultural and consumer trends
  • Proven experience executing successful campaigns that generated earned media, drove social engagement, and made a cultural impact
  • An expert in navigating Integrated Agency Teams, juggling multiple workstreams, and managing multiple clients
  • A strategic thinker with strong instincts for what drives earned media and social buzz
  • Strong ability to remain nimble and counsel clients through conflict
  • Aptitude for financial analysis
  • Confident working with senior clients and leading large teams
  • A natural leader with strong presentation skills who pays attention to detail
  • Sharp writing skills and a creative mindset
  • Commitment and dedication to the agency’s success as well as individual career

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $125,000 – $165,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

New York, New York, United States

Public Relations Intern, Consumer (Spring 2026)

Weber Shandwick is seeking an Intern to work across major consumer clients. This Intern will work on iconic food & beverage and beauty brands that are household names. This is a full-time (40 hours/week), paid internship that will start in January 2026. This role is hybrid out of our NYC office.

The Essentials

  • Thinking: Intellectual curiosity and creativity is a must
  • Storytelling: Understand the elements that make a story exciting and how to highlight them in what you read in the press and what you see on social media
  • Communication: Speak, write and edit succinctly and compellingly
  • Management: Meet deadlines, put out fires and multi-task. Work fast, and work well
  • Interpersonal: Play nice, whether it’s in a team, with a team or independently
  • Technical: Know Word, PowerPoint, Excel and Outlook. Media databases and social tracking tools are a bonus (examples: Cision, Muckrack)
  • Detail-Oriented: Whether it’s a media list or a recap report, attention to detail and a commitment to delivering clear and precise work is essential
  • Spark: Understand what sets you apart

What You Will Be Doing

  • Research: Analyze brands using various resources, thoughtful and detailed research helps our bring ideas and plans to life
  • Engage: Share big ideas in brainstorms and with teams
  • Plan: Assist in event coordination and logistics 
  • Create: Craft written communications including media materials, from briefing books to media pitches
  • Hustle: Pitch stories to media, develop media lists, track placements, etc.
  • Monitor: Track brands in traditional, online, and social media during some of their biggest PR moments of the year. Previous campaign reporting experience is a plus
  • Organization: Organize and maintain product closet, check inventory, order product/shipping supplies
  • Product send outs: Compile various product mailers and coordinate product shipments

What We Are Looking For

  • Someone who has an interest in, and enthusiasm for public relations and consumer brands
  • Able to work in a dynamic and fast-paced agency environment
  • Strong writing skills and understanding of the media landscape
  • Strong attention to detail
  • Excellent time management skills
  • Go-getter and proactive mindset – you’re willing to go above and beyond your daily tasks
  • A contributing member of the team

Requirements:

  • The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
  • Must be available to work 40 hours a week starting January

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1 

 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

New York, New York, United States

Associate, Crisis Communications

Associate, Crisis Communications

Weber Shandwick’s Global Crisis team helps leading organizations across the world both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to predict, prepare, and navigate them effectively. From conspiracy theories, environmental incidents and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work together with colleagues from around the country and globe daily, supplying crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.  

Candidate Qualities  

As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s Associate-level staff, working directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will have excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must have true analytical fluency in this area. A strong academic record is necessary, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply. 

Our Team

Our team is a group of smart, analytical and hardworking people who care deeply about helping lead our clients through a crisis to make a positive impact on society. We are on the front lines of some of the biggest, most complex issues – and the nature of our work requires an ability and eagerness to juggle multiple responsibilities and work on multi-office client teams. You will have the opportunity to play a leading role in driving both ongoing client engagements and discrete projects. 

What You Will Be Doing  

  • Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., cybersecurity issues, product safety issues and recalls, mergers and acquisitions, executive leadership changes, IPOs etc.)  
  • Supports development of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed; 
  • Supports monitoring and triaging of client issues  
  • Conducts pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill complex and substantial amounts of information into concise summaries and insights; begin to propose strategic and actionable recommendations 
  • Provides input during development of projects based on insights and knowledge of client preferences 
  • Prepares for and takes part in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents
  • Serves as role model to team members, producing high quality work and continually updating manager on activity progress
  • Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration
  • Participates in our A-Team’s On-Duty rotational schedule covering evening and weekend hours, to handle critical client reports, ad-hoc research, and support emergent crises. 

 What We Are Looking For  

  • Strong writing skills and meticulous attention to detail 
  • Strong understanding of social analytics 
  • Full analytical fluency in all social/digital platforms 
  • Crisis communications, issues management, and/or public affairs experience 
  • Sharp curiosity and an analytical mind  
  • Ability to provide strategic and actionable recommendations based on research
  • Highly effective oral and written communication skills 
  • Familiarity with corporate financials
  • Ability to prioritize multiple tasks and manage deadlines in a consistent manner
  • Resourceful, effective problem solver
  • Comfortable asking for help from and providing direction to team members
  • Ability to take ownership, manage and see projects through from start to finish 
  • Proactive self-starter and a quick learner
  • Strong work ethic 

Basic Qualifications 

  • 1-3 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting 
  • BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service  
  • Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Muckrack, TV Eyes, Critical Mention, Lexis-Nexis) 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $52,000-60,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.