Senior Associate, Client Experience (Corporate)

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

 

OUR VALUES

CURIOSITY –We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

About the Role

The Junior Associate serves as the primary point of contact for day-to-day matters within our agency, connecting clients with internal teams and guiding projects through our workflow systems. They maintain smooth internal operations while building client relationships. This role requires good attention to detail, a solid understanding of basics, and reliable follow-through on all tasks. The ideal candidate combines careful organizational skills with the ability to develop professional relationships to provide consistent, quality service.

 

Key responsibilities:

Client Management

• Be able to develop a brief for creative execution or production based on a good understanding and interpretation of client’s needs
• Assist in providing relevant market information and other facts necessary to address briefs
• Coordinate with various internal departments to keep everyone involved in processes and on schedule
• Undertake the development necessary for each concept as briefed e.g. sourcing/contacting third parties/obtaining quotations/briefing internal and external facilities – normally under the supervision of senior account leaders
• Assist senior account leaders to execute, support, and monitor projects, to ensure smooth and flawless processes during projects
• Assist in composing, editing, and proofreading high-quality communications materials, including social media content, briefing documents, internal memos, client correspondence, etc.

Strategy

• Assist the analytics manager in preparing relevant materials, including market information, trends, and competitive information for the development of plans or strategies
• Consolidate all materials and information to help with project/business plans
• Collect market information, audience study/research to help with the project/business plans
• Content planning and social media platforms management for client campaigns

 

What You’ll Need To Succeed:

• 1-2 years of working experience in account service or client management
• Experience in social content planning and management would be highly preferred
• Knowledge of paid media is a plus
• Good interpersonal skills and strong responsibility
• Have excellent communication skills – verbal and written, both in Traditional Chinese and English
• Think critically and creatively, meaning the ability to think clearly and rationally, solve problems and develop new and useful possibilities
• Plan and execute multiple projects simultaneously in an organized fashion
• Work calmly and maintain good judgment in a fast-paced work environment
• An independent worker who works well on a team and can be proactive and a self-starter
• Collaborate with colleagues in different countries and appreciate cultural differences
• Understand how to drive conversations and online word-of-mouth
• Passionate about the digital world

 

It’s Great If You Have:

• Educational Background: Bachelor’s degree with a major in marketing, communications, advertisement, media, digital, public relations, etc.
• Experience in communications or related field, industry experience such as advertising or social media experience preferred
• Basic writing skills, strong presentation capabilities
• Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner
• Advanced knowledge of working software (Word, Excel, PowerPoint, etc.)

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

 

About the Role

We’re seeking an experienced content professional to join our growing China Go Global team in Hong Kong. In this role, you’ll play a key part in shaping English-language content, building strong relationships with top international media (UK and US in particular), and serving as a trusted liaison for clients.

 

Who We’re Looking For

The ideal candidate is a native English speaker with a strong background in copywriting and content creation and strong media relations. You have a keen interest in evolving into a well-rounded marketing communication specialist and are eager to deepen your insights into media strategies and industry trends across the smartphone/smart hardware, mobile internet, and consumer technology.

 

Key Responsibilities

In this role, you will:

• Content Development: Craft compelling content across various platforms and styles, ensuring consistency and effectiveness.
• Media Relations: Develop innovative story ideas and media strategies, identify key journalists and influencers, draft impactful pitches, and drive international media outreach.
• Client Management: Serve as the primary point of contact, fostering strong relationships and ensuring seamless project execution.
• New Business Development: Contribute creative ideas for both new and organic growth opportunities, develop persuasive proposals, and participate in client presentations.

 

Skills and Experience

• Bachelor’s degree or higher in a relevant field.
• 4–8 years of experience in PR, marketing, or media, with a focus on consumer technology communications.
• Previous experience of working in either an agency or with a tier 1 media outlet
• Fluency in English is essential. Chinese language skills would be advantageous
• Experience and an understanding of smartphones, both in terms of content and media relations.
• Expertise in diverse writing styles, with the ability to craft and refine content for various formats, including press releases, social posts, biographies, video scripts, ads, brochures, speeches, and presentations.
• Strong communication skills, a problem-solving mindset, and the ability to quickly adapt and learn.
• Exceptional time management skills and the ability to work efficiently under pressure.
• Proactive leader with a drive to take ownership and inspire others.
• Open-minded and culturally aware, eager to collaborate with diverse teams.

 

What You’ll Gain

This position offers the opportunity to:

• Develop valuable media insights and expertise in key global industries.
• Take a leading role in crafting communication plans for up-and-coming Chinese brands expanding internationally.
• Work in a dynamic, cross-cultural environment that fosters collaboration and innovation.

If you’re ready to make an impact and grow within a global communications landscape, we’d love to hear from you!

 

OUR VALUES

CURIOSITY –We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.