Manager/ Senior Manager (Medical Education & Events Planning)

Singapore

Published

06/11/2024

Apply now

Overview

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Weber Shandwick was named Asia-Pacific PR Consultancy of the Year 2017, 2019 and 2020 by PR Awards Asia, the ICCO Regional Network of the Year Asia Pacific in 2017, 2018 and 2019, Asia-Pacific Consultancy of the Year 2017 and 2019 by Provoke and Regional Network of the Year in 2017, 2018 and 2023 by Public Affairs Asia. We were also named PRWeek Purpose Awards Agency of the Year 2020 and 2021, Global PR Agency of the Decade 2020 and Global PR Agency of the Year 2023 at the Global Sabre Awards by Provoke Media.

More than ever, organisations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

 

ABOUT THE ROLE

Manager/ Senior Manager is responsible for all aspects of a client relationship and account team. They must supervise multiple projects and team members. Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. Senior Managers are also more engaged with business development, strategic program planning and the development of creative concepts.

This is a varied role overseeing the development and delivery of a broad range of medical education and communications projects and events. You will lead a full range of activities, including managing event logistics and production, faculty identification and management, and delivering educational materials and publications. You implement a variety of small- and large-scale events according to strategic priorities developed with the client.

As a leading member of the healthcare team, familiarity and comfort with healthcare content is essential to drive value to our pharmaceutical and non-profit healthcare clients.

 

RESPONSIBILITIES:

Client

  • Keep client programs on schedule and ensure all deadliness are met
  • Structure long term plans and program recommendations for clients
  • Earn the confidence of mid-to-senior level client contacts and other executives within a client’s organization
  • Plan and implement programs; forecast and manage budgets, profitability and receivables for new and existing clients
  • Proactively handle client problems quickly and adeptly
  • Serve as senior contact for client
  • Contribute to and promote business development by counseling clients
  • Develop and deliver client presentations

New Business Development

  • Actively participate in new business initiatives including taking a lead role in research and scoping of new business opportunities as needed
  • Generate new business from existing clients and new clients by developing programs, making credentials presentations, presenting programme recommendations, and pursuing new business leads

Events

  • Provide high-level strategic counsel on event objectives, content and implementation
  • Lead client relationships covering a range of virtual, hybrid or face-to-face events in the Asia Pacific and beyond
  • Oversee the design and implementation of multiple events simultaneously with the team
  • Ensure meticulous and rigorous compliance with all financial, regulatory and legal requirements
  • Drive the development of appropriate strategies and programs to meet client objectives
  • Know the industry’s issues that directly and indirectly affect the client

Writing

  • Work with administration and staff to generate letters of agreement, contracts and strategic project plans for current and new clients
  • Accountable for quality control and final review of all letters, memos, meeting reports, and client materials
  • Able to conceive and scope editorial projects, and brief team on direction, objectives and content

Team Management

  • Act as key contact for internal account staff to address issues
  • Make account assignments
  • Train and motivate team members
  • Manage account staff group profitability
  • Conduct performance reviews
  • Create opportunities for team members to enhance growth with agency
  • Strategically evaluate contributor’s strengths and assemble team accordingly
  • Make recommendations regarding salary increases, promotions, etc
  • Track team results against client’s goals
  • Attend account reviews and staff meetings – provide ongoing communications and feedback
  • Ensure account team members adhere to agency time reporting and financial guidelines
  • Participate in systems improvement
  • Involved in staffing of team including reviewing resumes and interviewing candidates

Administrative Support

  • Negotiate fees with clients/prospective clients
  • Manage the time spent by each team member to ensure the team is on budget
  • Create accurate budget estimates for client for long-term and short-term programs
  • Monitor group budgeting and revisions in a timely manner
  • Track/enter time in a precise and timely manner
  • Perform other administrative tasks as assigned

 

PERSON PROFILE

  • Educated to a degree level, with 4-7 years of experience, preferably in medical education and healthcare communications
  • Have significant medical education and event experience, preferably gained in an agency environment; a scientific background is an advantage
  • Lead the project, production and financial management of multiple projects or events, driving them from brief to completion on time, to budget and aligned with overall account priorities
  • Demonstrate sound financial acumen and knowledge of project and event management processes to address client needs and deliver projects successfully
  • Lead client teleconferences, build trusting and influential relationships with key clients and procurement teams, in addition to a wide range of external experts
  • Secure new business within accounts where appropriate and support other business development initiatives
  • Comfortable developing and maintaining client relationships and able to present clearly and with an engaging approach. You’ll be experienced at managing multiple stakeholders, both internally and externally with a proactive approach
  • Comfortable developing creative solutions and counselling senior and mid-level clients on event strategy, production and management, from small roundtable events to large standalone congresses
  • Resolves queries from clients and collaborators and liaises effectively with the wider team to find answers and supply responses in a timely manner.
  • Able to oversee and run onsite event-related activities, including overall scheduling, delegate management, faculty and speaker management, hotel and travel logistics
  • Knowledgeable of and ensuring adherence to compliance and regulatory procedures in all matters
  • Creates, maintains, and takes ownership of assigned projects and coaches junior team members.
  • Great team player with the ability to work autonomously. Coaches and mentors other team members.
  • Good attention to detail, highly organized and proactive
  • Good initiative and ability to problem-solve effectively and make decisions

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

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Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.