Manager, Client Experience

We Are Seeking:

We’re looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients.

Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members.

Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed multiple global campaigns in scale.

What We Are Looking For:

•         Flawless ability to oversee many moving pieces with minimal oversight while managing junior team and clients       
•         Love for all-things related to sports, lifestyle, entertainment and culture
•         Can turn ideas into workable plans and presentations via decks
•         Strong ability to counsel clients and deliver industry-leading expertise to both internal and external partners
•         Proven experience building programs and ability to shape brand stories that drive social and influencer programs
•         Capacity to convey ownership of assigned projects to junior team members
•         Strong ability to remain nimble and counsel clients through conflict
•         Can mobilize and motivate integrated teams while working independently and as part of a team
•         Excellent oral and written business communication skills
•         Aptitude for financial analysis
•         Can complete challenging projects within set parameters
•         Exceptional judgment when working with team members, client contacts and vendors
•         Commitment and dedication to the agency’s success as well as individual career
•         Can anticipate client and team needs
•         Attention to detail and quality
•         Instills confidence with clients and colleagues

 The right person for this role has:

• 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns, specifically social and influencer-led assignments
• Deep knowledge of the consumer products space, with experience in – and passion for – consumer health, beauty, personal care and lifestyle brands
• Proven track record of proactively identifying and delivering strategic opportunities that unlock account growth beyond the current or ‘expected’ remit
• Strong familiarity and expertise related to social, digital and influencer channels that can further fuel earned-driven communications
• Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
• Experience managing a large CPG account (over $1 million in billings) and the keen organizational skills needed to juggle multiple client needs at once
• Ability to efficiently manage cross-office teams that span multiple cities and countries with integrated account teams preferred
• Ability to be both strategic and hands-on, to flex with clients’ needs
• Success leading teams and developing talent
• An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
• A willingness to challenge how things have always been done, in a desire to continuously improve
• Excellent written, verbal, and interpersonal communication skills
• Proficient skills in MSOffice (PowerPoint, Excel and Word)
• BA or BS in Communications or related degree

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $160,000 – $225,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1

We Are Seeking

Weber Shandwick is seeking a Manager (Account Supervisor level) to join our Client Experience team within our Consumer Practice, focused on a major automotive client. This candidate will have account management and media relations experience. Ideally, this candidate has some auto experience as well.

We are open to candidates who can work a hybrid schedule from Detroit or one of our other office locations. This role will report to the Detroit office.

Are you a candidate with a passion for working within a fast-paced, integrated team? Who is familiar with the current media landscape across verticals (consumer, auto, tech), has an interest in the growing creator economy, is in tune with culture, is endlessly curious, and who has proven experience leading teams to execute strategic campaigns? Then this role is for you.

What You Will Be Doing

The Essentials  

• Thinking: Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals.
• Earned-First Storytelling: Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
• Management: Strong project management skills with the ability to work with team members on work that meets client needs and deadlines. Works well in a fast-paced environment, and thinks one step ahead
• Communication: Speaks, writes and edits succinctly and in a compelling manner
• Client Service: A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations
• Interpersonal: Fosters strong working relationships, whether it’s on a team, across geographies or independently
• Detail-Oriented: Has a keen attention to detail and a commitment to delivering clear and precise work, whether it’s a client-facing email, a strategic deck, a narrative, a recap report – or even an internal chat
• Obsession with Culture: A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.

Competencies

• Business Acumen– align talent strategies to drive business goals
• Client Service– client focus and ability to build trust and rapport across all levels
• Proactivity – exhibit relentless pursuit for new and innovative talent strategies
• Collaboration– build strong relationships at all levels across the organization
• Critical Thinking– ask probing questions; anticipate and address critical talent gaps and needs
• Conflict Resolution– possess sound judgment and savvy in navigating and resolving complex talent and organizational issues

Basic Qualifications

• Bachelor’s Degree in Marketing, Communications, Public Relations
• 4 to 5 years’ relevant experience
• Media relations experience

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

#LI-RJ1 

We Are Seeking

Weber Shandwick is seeking a Manager (Account Supervisor level) to join our Client Experience team within our Consumer Practice, focused on a major automotive client. This candidate will have account management and media relations experience. Ideally, this candidate has some auto experience as well.

We are open to candidates who can work a hybrid schedule from Detroit or one of our other office locations. This role will report to the Detroit office.

Are you a candidate with a passion for working within a fast-paced, integrated team? Who is familiar with the current media landscape across verticals (consumer, auto, tech), has an interest in the growing creator economy, is in tune with culture, is endlessly curious, and who has proven experience leading teams to execute strategic campaigns? Then this role is for you.

What You Will Be Doing

The Essentials  

• Thinking: Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals.
• Earned-First Storytelling: Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
• Management: Strong project management skills with the ability to work with team members on work that meets client needs and deadlines. Works well in a fast-paced environment, and thinks one step ahead
• Communication: Speaks, writes and edits succinctly and in a compelling manner
• Client Service: A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations
• Interpersonal: Fosters strong working relationships, whether it’s on a team, across geographies or independently
• Detail-Oriented: Has a keen attention to detail and a commitment to delivering clear and precise work, whether it’s a client-facing email, a strategic deck, a narrative, a recap report – or even an internal chat
• Obsession with Culture: A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.

Competencies

• Business Acumen– align talent strategies to drive business goals
• Client Service– client focus and ability to build trust and rapport across all levels
• Proactivity – exhibit relentless pursuit for new and innovative talent strategies
• Collaboration– build strong relationships at all levels across the organization
• Critical Thinking– ask probing questions; anticipate and address critical talent gaps and needs
• Conflict Resolution– possess sound judgment and savvy in navigating and resolving complex talent and organizational issues

Basic Qualifications

• Bachelor’s Degree in Marketing, Communications, Public Relations
• 4 to 5 years’ relevant experience
• Media relations experience

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

#LI-RJ1