Associate, Client Experience (Technology)

Weber Shandwick help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team build brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreography stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. Novartis, Pfizer, HSBC, Unilever, Ebay and IBM to name a few.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle. We are known for:

• Developing data driven insights and strategy to drive measurable impact
• Creating impactful creative that taps into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned channels

 

The Role:  

  

We’re looking for an experienced Account Director to client lead an integrated creative global campaign with the support of a passionate and high-performing team.  

  

What will you be doing?   

  

• Drive and lead the day to day running of the client relationship to deliver a global campaign across multiple markets. 

• Provide strategic counsel, working lock step with strategic lead. 

• Lead the delivery of creative development of media and channel strategies, story development and partnering with our creative producers for delivery.   

• Communicate expectations/goals to team on an ongoing basis, helping to keep team motivated by communicating clear tasks and actions  

   

Who are you?  

  

• A brilliant understanding of what makes great work – and how to make it travel across multiple channels  

• An excellent communicator, you’ll build connections quickly with the people around you. 

• Strategic mindset – you will be able to anticipate potential roadblocks and keep ahead of the curve. 

• Strong commercial acumen and ability to ensure profitability, avoiding over-servicing  

• Excellent project management skills with strong organisational and planning skills  

• Curious with a drive to deliver new and premier work for the agency and client  

• A good, collaborative team leader with experience of managing teams and individuals 

Who are we: 

Weber Shandwick are a leading global communications network that delivers next-generation solutions to brands, businesses, and organisations in major markets around the world. Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry.

The firm has earned more than 135 Lions at the Cannes Lions International Festival of Creativity. Weber Shandwick was named to Ad Age’s Agency A-List in 2020 and Best Places to Work in 2019. Weber Shandwick was also honoured as PRovoke’s Global Agency of the Decade in 2020 and PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018.

Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact, and financial communications.

Weber Shandwick is part of the wider Interpublic Group. Check out more about the team, the work, and what it’s like to work at Weber Shandwick here.

At Weber Shandwick we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our Values and Behaviours: 

Curiosity, inclusion, courage, impact. Our work and our culture are shaped by our values:

1. CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins with asking the right questions
2. INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
3. COURAGE: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made
4. IMPACT: We strive to make a meaningful difference in everything we do. Because we owe it to our people, our clients, and the world

What’s in it for you: 

• JUICE – Our flexible working model
• 25 days annual leave + Birthday and Festive period off
• Personal pension plan
• Early finish Fridays
• Cycle-to-work scheme
• Private dental insurance
• Gym discounts
• Heath cash plan
• Group life assurance
• Group income protection
• Flexible life insurance
• Critical illness insurance
• Buy and Sell Holiday
• Travel Insurance
• Private medical

Useful links:

UK Website 

LinkedIn Life Page

Office Video

LinkedIn Company Page

Note from the talent team:

We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, down to volume, we are not able to get back to everyone individually so if you have not heard back from us, unfortunately, you have not been successful on this occasion and wish you all the best in your search.

Weber Shandwick is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Senior Associate / Manager – Media Relations & Policy Communications 

Location: Brussels 
Team: Corporate Communications 

 

About us 

Weber Shandwick Brussels is seeking a Senior Associate or Manager to join our Corporate Communications team, with a focus on media relations and policy communications. This is a unique opportunity to work at the intersection of corporate reputation, public affairs, and strategic communications within a dynamic, international environment. 

We’re a passionate and diverse team that protects and promotes global brands and institutions – and has fun while doing it. If you thrive on storytelling, media strategy, and navigating the fast-paced world of policy and reputation, we’d love to hear from you. 

 

About the Role 

You’ll be responsible for developing and executing integrated communications strategies that drive earned media coverage, shape policy narratives, and build executive visibility. You’ll work across sectors including technology, sustainability, healthcare, energy, and more, supporting clients with both corporate and policy-focused communications. 

This role is ideal for someone with 3–5 years of experience in communications, public affairs, or media relations, who is ready to take the next step in their career and contribute to high-impact campaigns. 

 

Key Responsibilities 

• Support media relations and policy communications programs for major local and global clients. 

• Develop and pitch compelling story angles to Brussels and EU policy media, influencers, and content creators. 

• Monitor news cycles, policy developments, and cultural trends to identify opportunities and risks for clients. 

• Draft and edit media materials, messaging frameworks, and integrated communications plans. 

• Build and maintain strong relationships with journalists, analysts, and third-party stakeholders. 

• Collaborate with cross-functional teams (strategy, creative, digital, analytics) to deliver integrated campaigns. 

• Support issues and crisis communications, including strategic messaging and media monitoring. 

• Mentor junior team members and contribute to team development and agency growth. 

• Participate in new business efforts and proposal development. 

 

What We’re Looking For 

• 3–5 years of experience in communications, public affairs, or media relations, ideally in an agency or in-house setting. 

• Proven success in media relations, story development, and pitching, especially within the Brussels/EU media landscape. 

• Strong understanding of policy communications, particularly in sectors like technology, telecoms, sustainability, or healthcare. 

• Excellent writing, editing, and presentation skills, with the ability to tailor messages to different audiences. 

• Digitally savvy, with a strategic approach to using traditional, digital, and social media. 

• A proactive, solutions-oriented mindset and ability to thrive in fast-paced environments. 

• Strong project management and organizational skills. 

• Bilingual proficiency in English; other languages are a plus. 

We are seeking a skilled Manager, with min 5 years experience in tech communications to join our dynamic team in Seoul. The successful candidate will be responsible for managing client accounts, developing and executing communication strategies, and building strong relationships with key stakeholders. Our team in Korea work with some of the largest international and local businesses and this is a great opportunity for someone wanting to get more experience working on large-scale global communications projects with global stakeholders.

Responsibilities:

Media and Communications

• Develop and implement strategic communication plans that align with clients’ business objectives
• Responsible for handling issues and crisis management for clients
• Manage all aspects of client projects, including timelines, budgets, and deliverables
• Act as key contact for internal account staff to address issues and queries
• Train and motivate team members
• Manage account staff group profitability
• Contribute to performance reviews
• Create opportunities for team members to enhance growth with agency
• Attend account reviews and staff meetings – provide ongoing communications and feedback
• Ensure account team members adhere to agency time reporting and financial guidelines
• Involved in staffing of team including reviewing resumes and interviewing candidates and product of client
• Deal with the crisis and major issue management

 

Client 

• Serve as the primary day-to-day point of contact for assigned client accounts
• Keep client programs on schedule and ensure all deadliness are met
• Earn the confidence of mid-to-senior level client contacts and other executives with a client’s organization
• Plan and implement programs; forecast and manage budgets, profitability and receivables for new and existing clients
• Proactively handle client problems quickly and adeptly
• Contribute to and promote business development by counseling clients
• Develop and deliver client presentations
• Actively participate in new business initiatives including taking a lead role in research and scoping of new business opportunities as requested.
• Generate new business from existing clients and new clients by developing programs, making credentials presentations, presenting program recommendations and pursuing new business leads

Team Management

• Act as key contact for internal account staff to address issues and queries
• Train and motivate team members
• Manage account staff group profitability
• Contribute to performance reviews
• Create opportunities for team members to enhance growth with agency
• Attend account reviews and staff meetings – provide ongoing communications and feedback
• Ensure account team members adhere to agency time reporting and financial guidelines
• Involved in staffing of team including reviewing resumes and interviewing candidates and product of client
• Deal with the crisis and major issue management

 

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Marketing, or a related field
• 5-8 years of experience in PR account management, preferably in corporate communications
• Proven ability to develop and execute strategic communication plans
• Strong relationship-building skills, with the ability to build and maintain relationships with key stakeholders
• Knowledge of media relations and experience pitching to journalists
• Ability to work independently and as part of a team in a fast-paced environment
• Exceptional presentation and communication skills that bring your ideas to life through explanations that engage and excite internal and external audiences
• Flawless attention to detail with a proven ability to manage full project lifecycles from brief to delivery and measurement
• Enthusiasm for strategic planning, creative ideation, new business development and long-term client partnerships
• Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
• A team player who can collaborate with a range of people to devise the best approach to the work in hand and bring your team along with you throughout the journey
• Fluency in English and Korean is essential
• Immediate availability is preferred
• Proficiency in MS Office and PR software tools
• Strong project management skills, with the ability to manage multiple projects simultaneously

 

#LI-YL1

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.