Account Director - Client Experience, Gurugram

Role: Senior Associate

Designation: Senior Associate – Client Experience

Location: Mumbai

Reporting to: Account Director – Client Experience                                                                                                                                       

Overview

 Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energize the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses

Our game-changing work is recognized by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

More than ever, organizations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

About the opportunity: 
What will you do?

• Contribute to client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

You will be a good fit if you…

• Possess 2 years’ work experience in a PR agency
• Have industry knowledge – solid understanding of BFSI brands
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and have the ability to formulate insights

Note from the team
Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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What will you do?

Provide Digital Counsel: Regularly offer expert digital advice to clients and colleagues, ensuring strategies are aligned with current industry trends and best practices.

Strategy Development and Implementation: Develop and design comprehensive strategies for interactive campaigns that clearly define the role of various digital channels in achieving business objectives. Implement these strategies to drive client success.

Creative Best Practices: Serve as the internal expert and advocate for the latest creative best practices on priority social platforms. Stay updated on platform changes and trends and advise clients and internal teams as needed.

Team Management: Lead, manage, and mentor team members, providing guidance and support to foster their professional development and ensure the delivery of high-quality work.

You will be a good fit if…

• You possess 8-10 years of experience within the digital marketing industry, with proficiency in social media and community management.
• You can manage a team and senior stakeholders.
• You can work on social media strategy across brands and businesses – B2B and B2C.
• You are proficient in scoping, finance, and business management.
• You can translate client needs into project plans.
• You understand analytical tools and have campaign-oriented thinking.
• You know about social media spends and how to manage them effectively.

Good to have skills:

• Campaign management experience.
• Experience with large social media spends.
• Production experience.

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Role: Manager

Designation: Manager – Client Experience

Location: Mumbai

Reporting to: Account Director – Client Experience

Overview

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energize the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses

Our game-changing work is recognized by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

More than ever, organizations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world. 

About the opportunity:

What will you do?

• Contribute to development of client tactical plans and cross-community implementation activities
• Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards
• Develop initial client communications, key messaging and related materials
• Build client relationships, confidence and trust (at executional level)

You will be a good fit if you…

• Possess 4+ years’ work experience in a PR agency
• Have industry knowledge – solid understanding of BFSI brands
• Possess project management capability and business acumen
• Are good at networking, negotiation, coordination and possess organization abilities
• Are an analytical thinker and have the ability to formulate insights

#LI-NB1