Senior Manager / Account Director, Technology

What’s Happening?

Weber Shandwick is looking for a Manager, Client Experience – Consumer to join our growing team focused on supporting clients in the lifestyle, hospitality (hotels & resorts), food & beverage, consumer devices, and consumer goods sectors. In this role, you will play a vital part in driving the continued growth and success of our Consumer practice. You will serve as a day-to-day client liaison, recommend programs and activities to meet client goals, manage integrated communications campaigns, provide strategic counsel, and oversee account budgets. The ideal candidate brings a background in corporate and/or consumer communications, with strong media relations capabilities and a passion for storytelling that resonates with diverse consumer audiences.

What will you be doing?

• Develop a strong understanding of each client’s brand, business, and target audience, and collaborate with internal experts across media, strategy, creative, and influencer to deliver campaigns that meet objectives
• Stay ahead of consumer trends, cultural conversations, and competitor activities in consumer sectors to provide insights that inform proactive communications strategy
• Create and pitch compelling story angles, draft press materials, and build media relationships to secure earned media opportunities across lifestyle, hospitality, and consumer media outlets
• Assist in financial management of accounts, including invoicing, budget tracking, and activity reporting
• Contribute to agency growth through new business support, brainstorms, and proposal development
• Mentor and coach junior team members, supporting their career development and day-to-day performance
• Participate in team and office-wide training, knowledge sharing, and professional development initiatives

Qualifications

• 4+ years of relevant experience in public relations or communications
• Fluent in both Japanese and English, as you will be working with both domestic and global clients
• Passionate about consumer brands, trends, and culture
• Curious, proactive, and confident in voicing perspectives to clients and colleagues
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously
• Strong writing skills, with the ability to craft engaging content tailored to consumer audiences
• Established relationships with lifestyle, hospitality, and consumer media preferred
• Comfortable using digital and social media platforms as part of broader campaign strategies

Competencies

• Business Acumen – understand client industries and align communication strategies to drive brand goals
• Client Service – build trust and rapport with clients at all levels
• Project Management – effectively plan, delegate, and execute projects on time and within budget
• Proactivity – seek new ideas, media opportunities, and creative approaches
• Collaboration – work cross-functionally and foster a team-oriented culture
• Critical Thinking – evaluate information and develop smart, strategic recommendations
• Problem Solving – navigate complex challenges with sound judgment and creativity

About our Client Experience Community

Members of our Client Experience Community are business partners to our clients by helping them to address opportunities or issues with communications strategies. We are the instigators of great work, lead the strategic development of integrated, cross-platform solutions and serve as the client’s advocate, ensuring quality ideas and an outstanding client experience. Client experience teams set the agenda and vision for our partners, lead the development of our best work and create fruitful client relationships. We explore marketplace opportunities and client needs to grow our relationships and increase our value as a trusted partner to our clients in their best and most challenging days.

#LI-AS2

Weber Shandwick Tokyo is seeking a dedicated Vice President to lead client programs of our expanding Healthcare Practice. This is a strategic role for an experienced communications professional who is passionate about driving meaningful impact — partnering closely with clients, leading high-performing teams, and advancing healthcare outcomes for patients.

You will integrate scientific expertise, strategic insight, and compelling storytelling — aligning client needs, societal trends, and scientific evidence to develop innovative, effective solutions that enhance awareness and promote behavior change across healthcare companies, their products, and the diseases they address.

Primary Responsibilities

• Lead the strategic planning and execution of integrated healthcare communications and public relations programs
• Act as a trusted advisor and project lead for both global and domestic healthcare clients
• Translate complex scientific and regulatory information into clear, compelling narratives across product, brand, corporate, and spokesperson content, ensuring high-quality deliverables
• Drive new business development, from leading pitch strategies to delivering persuasive presentations
• Foster cross-functional collaboration and mentor direct reports and junior team members to support growth and engagement

Qualifications

• Minimum 5 years of experience in healthcare communications, either in-house or at an agency, preferably within a multinational company
• Strong understanding of Japan’s healthcare environment and regulatory framework, with the ability to execute compliant, multi-channel communications
• Excellent communication and project management skills, with a proven ability to build and maintain strong relationships with clients, media, and stakeholders
• People management experience, including the ability to lead teams and projects with multiple stakeholders while mentoring team members and maintaining high engagement
• Native-level proficiency in Japanese and business-level proficiency in English, both written and spoken
• Strategic and analytical thinker with strong attention to detail, a growth mindset, and a collaborative approach; demonstrates digital literacy, business acumen, and professional integrity
• A genuine passion for using communications to improve healthcare outcomes

What We Offer

• Opportunities to collaborate with global and domestic prestigious healthcare clients
• A diverse and inclusive professional environment with flexible hybrid working style
• The opportunity to strengthen creative and strategic communication skills that drive real impact for society, supported by global colleagues and a collaborative internal network
• Competitive compensation and benefits

About our Client Experience Community

Members of our Client Experience Community are business partners to our clients by helping them to address opportunities or issues with communications strategies. We are the instigators of great work, lead the strategic development of integrated, cross-platform solutions and serve as the client’s advocate, ensuring quality ideas and an outstanding client experience. Client experience teams set the agenda and vision for our partners, lead the development of our best work and create fruitful client relationships. We explore marketplace opportunities and client needs to grow our relationships and increase our value as a trusted partner to our clients in their best and most challenging days.

#LI-AS2

Weber Shandwick Tokyo is seeking a Manager, Senior Manager, or Account Director (title commensurate with experience and potential) to join our expanding Healthcare Practice. This role is ideal for a communications professional with hands-on healthcare PR experience, looking to step up into strategic leadership, client advisory, and cross-functional collaboration.

You will partner with senior leaders to deliver integrated, multichannel communication strategies that go beyond traditional media relations — helping leading healthcare companies raise awareness, build trust, and support better outcomes for patients and society. You’ll translate complex scientific topics into engaging narratives that resonate across media, digital, and stakeholder landscapes.

Key Responsibilities

• Lead or support the strategic planning and execution of integrated healthcare communication programs across multiple channels
• Serve as a day-to-day contact for clients and stakeholders, ensuring timely and high-quality project delivery
• Translate complex scientific and regulatory content into clear, audience-relevant materials for product, corporate, and digital use
• Develop and present communication strategies and proposals for new and existing clients
• Strengthen media engagement and identify earned/owned opportunities across platforms
• Collaborate with internal teams and external partners to manage project timelines and deliverables
• Mentor junior staff and contribute to building a collaborative and high-performing team culture

Qualifications

• 3–5 years of experience in healthcare-related communications, either in-house or at a PR or advertisement agency; experience in multinational environments is preferred
• Proven ability to propose communication or marketing strategies to clients and lead project execution
• Solid experience in media relations and understanding of Japan’s media landscape
• Understanding of Japan’s healthcare industry and regulatory environment
• Strong communication, organizational, and interpersonal skills, with client-facing experience
• Native-level Japanese and business-level English proficiency (spoken and written)
• Strategic, detail-oriented, and collaborative mindset with a passion for learning and growth
• Strong interest in leveraging communication to make a meaningful impact in healthcare

What We Offer

• Opportunities to work with prestigious global and domestic healthcare clients on high-impact initiatives
• A diverse and inclusive professional environment
• The opportunity to strengthen your strategic and creative communication skills through collaboration with global colleagues and internal knowledge networks
• A clear career path and practical experience for stepping into more senior roles in healthcare communications
• Competitive compensation and benefits package

About our Client Experience Community

Members of our Client Experience Community are business partners to our clients by helping them to address opportunities or issues with communications strategies. We are the instigators of great work, lead the strategic development of integrated, cross-platform solutions and serve as the client’s advocate, ensuring quality ideas and an outstanding client experience. Client experience teams set the agenda and vision for our partners, lead the development of our best work and create fruitful client relationships. We explore marketplace opportunities and client needs to grow our relationships and increase our value as a trusted partner to our clients in their best and most challenging days.

#LI-AS2