General Application - Canada

We are always looking for great talent!  If you don’t see an open role listed that interests you at this time, please send us your resume and we’ll keep in touch about future openings. 

Weber Shandwick is a leading global marketing and communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world.

We push beyond category convention, pairing data-driven insights with creative prowess to deliver game-changing ideas that earn attention and drive business impact. We have a deep bench of talent across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications.

Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry. Weber Shandwick was named to Ad Age’s A-List in 2020 and Best Places to Work in 2019. The firm earned 25 Lions at the 2019 Cannes Lions International Festival of Creativity.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

 

Group Creative Director 

Are you a conceptual problem solver? Passionate about ideas that breakthrough in culture? Do you get energized by building solid client relationships?  If so, we have an opportunity for you.

 

Weber Shandwick is looking for a Group Creative Director with an earned-first lens and a diverse agency background to manage several large-scale accounts.

 

You’ll have the chance to create award-winning work for national and global brands through earned, social, and traditional media for clients across industries, including travel, food and beverage, healthcare, technology and beyond.

 

You’ll be someone who excels in mentoring and managing a team of senior and junior creatives, leading by example, with a keen eye for organization and detail. You’ll keep our teams motivated and focused on the task at hand – but you’ll still love getting your hands dirty and creating the work alongside them.  

You’ll work closely with our strategy and integrated media teams, and client leaders to help propel the work forward and grow our business. 

 

RESPONSIBILITIES 

• Develop and deliver creative solutions that strengthen clients’ market distinction and leadership position  
• Generate innovative ideas across existing and emerging digital platforms and inspire colleagues to create world-class, pioneering ideas  
• Articulate and justify conceptual and design choices  
• Build a culture hungry for smart creative by guiding, teaching and mentoring and underscoring the need for continual creative improvement
• Promote and actively contribute to a culture of innovation, excellence and accountability  
• Mentor and lead staff to maintain consistent creative quality and award-winning work  
• Lead concept, creative development, and presentation of new business development efforts  
• Continually develop practices and processes to inspire, innovate, and harness new ways of thinking 

 

BASIC QUALIFICATIONS 

• A strong portfolio of work 
• 10 years of experience in a creative leadership role  
• Demonstrated experience managing the creative development process in a client-services environment  
• Advanced knowledge of user-centered experience design, brand development, digital marketing and the creative process    
• Strong ability to provide clear creative direction and provide timely, helpful feedback to improve creative processes and to keep work on budget and schedule  
• Excellent presentation skills and communication abilities, both internal and client-facing  
• Ability to prioritize work and resources across engagements based on short and long-term needs 
• Proven mentoring and team-building skills 
• A real understanding of what makes for compelling work  
• The ability to concept across a broad range of media, in a variety of tones and voices 
• Resilient mindset, a cheerful and positive attitude, and respect for others 
• A willingness to push creative boundaries 
• And most importantly a kind leader who loves what they do and can have fun while doing it!

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• RRSP (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• Bring Your Own Device (BYOD) – $50 monthly cell phone reimbursement
• MyDays – Flexible time off
• Short-Term Disability
• Paid Parental Leave Policy

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Vice President, Client Operations

Toronto, ON

 

The ideal candidate is an established leader who has a proven record operationalizing large Agency Accounts, and driving excellence through the implementation of Client Operational best practices. This role is client facing, owning structure, scope, process and proactive finance management for a group of Accounts.

 

This person is cool, calm and collected with a proactive, solution-oriented, strategic voice. The ideal candidate has the ability to confidently engage in tough conversations with internal team members, partners and clients, communicating a clear and concise POV that establishes Weber Shandwick as a trusted, strategic partner.

 

You are responsible for the optimization of Account staff structure, scope review, establishing processes and workflows at the account level, and overseeing the financial health of each account. If the Account Lead is the Account “CEO”, you are the Account “COO”.

 

RESPONSIBILITIES

Portfolio Operations

• Primary voice with clients, representing agency relative to financial management of the account (SOW development and approvals, scope revisions, client financial reporting). Partners closely with agency account and finance leads
• Proactive, big picture financial management to balance actuals with forecast to flag risks to account leads, including analysis of data to provide recommendations to reduce overservice or correct a chronic issue
• Connects the dots between procurement, brand and marketing clients, in alignment with agency priorities and scope
• Scope complex projects as required, recommending staff and hours required for the deliverables
• Drive high level and long-range forecasting for staff hours, based on minimal information
• Guide the account team on Vendor contracting, reviewing complex contracts as needed
• Supports cross-functional Agency teams on roles and responsibilities, process and templates
• New account set up in partnership with account lead, including recommended team structure, process, templates, staff & financial forecasting

Management/Leadership

• Supports new-business opportunities with input on staff structure and financial scoping
• Provides a breadth of process and business skills as well as hands-on experience
• Able to negotiate conflict, manage differences of opinion, and communicate effectively
• Mentors and manages up to 2 project managers and / or client financial reporting managers

Resource Management

• Responsible for utilization metrics, leveraging real-time data vs forecast to project potential risks
• Partners with Resource Director and discipline leads to identify and manage resource needs for short and long term, monitoring impact on capacity and proactively managing risk
• Partners with agency account lead to manage team on-boarding processes

 

QUALIFICATIONS

• 8-10+ years of professional Client Operations experience in an agency setting, preferably in corporate communications, management consulting is a plus but not required
• Strong skills in scoping, pricing, financial management and timeline development for large, complex programs
• Ideal candidate should have familiarity with different types of programs and deliverables, such as strategic planning, creative ideation, video, social and editorial content, digital, event-based programs, and vendor management
• Project Management background is an asset
• Ability to assess existing processes and identify opportunities to increase efficiency
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficient in collaboration tools such as Microsoft Products and Smartsheets

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• RRSP (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• Bring Your Own Device (BYOD) – $50 monthly cell phone reimbursement
• MyDays – Flexible time off
• Short-Term Disability
• Paid Parental Leave Policy

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1