Executive Operations Assistant, APAC

Weber Shandwick Korea is looking for talented individuals to join our team to operate a global website platform that serves as a key digital hub for one of Korea’s leading corporations. This platform plays a critical role in managing and promoting our corporate presence in international markets.This position is an opportunity to work on a strategic digital platform that showcases our corporate identity and achievements to a global audience. You will be part of a team that ensures the seamless operation and continuous improvement of our international web presence.

 

What You Will Do:

• Plan and execute integrated communication campaigns with focus on digital channels
• Develop and implement social media channel strategies (Instagram, Facebook, Kakao, etc.)
• Provide client consulting and maintain effective communication
• Analyze consumer behavior, media, and industry trends
• Manage content planning and production
• Plan and execute influencer collaboration programs
• Manage digital advertising campaigns and performance (including media vendor communications)
• Analyze campaign results and propose improvement strategies

 

What You Will Need:

• Min. 2 – 5 years or more related professional experience
• Proven experience in digital communications and digital marketing
• Language Skills: Native-level Korean / Business to Native-level English proficiency
• Excellence in documentation and report writing
• Active personal experience managing social media or blog channels
• Strong understanding of digital marketing trends and best practices
• Experience in managing multiple social media platforms
• Demonstrated success in influencer marketing campaigns
• Analytics and data-driven decision-making skills

 

#LI-YL1

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

Weber Shandwick Korea is looking for talented individuals to join our team to operate a global website platform that serves as a key digital hub for one of Korea’s leading corporations. This platform plays a critical role in managing and promoting our corporate presence in international markets.This position is an opportunity to work on a strategic digital platform that showcases our corporate identity and achievements to a global audience. You will be part of a team that ensures the seamless operation and continuous improvement of our international web presence.

 

What You Will Do:

      Client Service

• Keep client programs on schedule and ensure all deadliness are met
• Structure long term plans and program recommendations for clients
• Earn the confidence of mid-to-senior level client contacts and other executives with a client’s organization 
• Plan and implement programs; forecast and manage budgets, profitability and receivables for new and existing clients  
• Proactively handle client problems quickly and adeptly
• Serve as senior contact for client
• Contribute to and promote business development by counseling clients  
• Develop and deliver client presentations  
• New Business Development
• Actively participate in new business initiatives including taking a lead role in research and scooping of new business opportunities as requested. 

 

      Media relations

• Drive the development of appropriate digital/social media strategies and programs and deliver results
• Know the industry’s issues that directly and indirectly affect the client  
• Demonstrate a well-developed knowledge of relevant social media platforms and digital channels
• Generate ideas for digital/social media campaigns and oversee planning and execution
• Implement special events such as onsite photo/video shoots that are part of digital programming

 

 

      Team Management

• Generate new business from existing clients and new clients by developing programs, making credentials presentations, presenting program recommendations and pursuing new business leads
• Act as key contact for internal account staff to address issues
• Make account assignments
• Train and motivate team members
• Manage account staff group profitability
• Contribute to performance reviews  
• Create opportunities for team members to enhance growth with agency
• Strategically evaluate contributor’s strengths and assemble team accordingly
• Make recommendations regarding salary increases, promotions, etc
• Track team results against client’s goals
• Attend account reviews and staff meetings – provide ongoing communications and feedback
• Ensure account team members adhere to agency time reporting and financial guidelines
• Participate in systems improvement
• Involved in staffing of team including reviewing resumes and interviewing candidates

 

 

      Administrative Support

• Negotiate fees with clients/prospective clients
• Manage the time spent by each team member to ensure the team is on budget
• Create accurate budget estimates for client for long term and short term programs
• Monitor group budgeting and revisions in a timely manner
• Track/enter time in a precise and timely manner
• Perform other administrative tasks as assigned  

 

 

What You Will Need:

• 8 – 10 years or more related professional experience
• Proven experience in digital communications and digital marketing
• Language Skills: Native-level Korean / Business to Native-level English proficiency
• Excellence in documentation and report writing
• Active personal experience managing social media or blog channels
• Strong understanding of digital marketing trends and best practices
• Experience in managing multiple social media platforms
• Demonstrated success in influencer marketing campaigns
• Analytics and data-driven decision-making skills

 

#LI-YL1

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

Who is Weber Shandwick? 

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity.

Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses such as HSBC, Unilever and eBay to name a few.  

We earn affection, attention, affinity, and purchase by delivering value to people around the world, with deep specialisms spanning technology, entertainment & lifestyle, and energy. We are known for:  

• Developing data driven insights and strategies to drive measurable impact 
• Creating impactful campaigns that tap into culture  
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned

What’s happening?

We’re hiring for a Senior Business Affairs Manager to join our team in London. This role would suit someone that’s currently in a Business Affairs or Project/Programme Management position.

You will work closely with our existing accounts, project, operations, and legal teams to add more senior capability, both to over-see and make changes to how we work.

This role will enhance the delivery of our work, with key focus areas being accurate documentation, and looking at how we are organised to deliver. Whilst this is predominantly an internal-facing role, some client management may be necessary when acting as a point of escalation. Internal stakeholder management is key.

Ideally, you’re a problem solver, a self-starter, a multitasker, and a quick thinker with a level head and excellent people skills. This important role will keep you on your toes with varying day-to-day work that is both fun and challenging. 

 

What will you be doing?

• Applying agency best practices to autonomously create and drive a process for seamless delivery across all work 
• Reviewing client SOWs and third-party contracts for suppliers / vendors.
• Supporting the teams on vetting, negotiating and contracting third parties, with keen attention to risk management
• Summarising client terms as they apply to suppliers
• Populating/checking standard form contracts
• Bridging the gap between the Account and Creative teams with Operations and Legal, ensuring all work is of the highest quality before going for review
• Identify areas where teams need additional clarification or guidance and create appropriate guidelines and materials
• Setting in place clear guidelines and boundaries to work to
• Work with financial Business Manager to identify areas of efficiency
• Maintain oversight of all client work streams in the Consumer practice to ensure consistency, knowledge sharing, and accurate financial reporting
• Identify and flag discrepancies in plans, demonstrating an understanding of how to efficiently address them and remove hurdles
• Prepare materials for contributing to resourcing meetings
• Proactivity build strong, positive relationships with team members at all levels, and act as a widely-known, helpful resource and problem solver

 

Who are you?

Qualifications:

• Significant experience in an agency or production environment
• Previous experience working in a similar programme management / business affairs role
• Proficient with Microsoft Office and Project Management tools
• Solid understanding with proven track record of contracting and negotiations
• Solid understanding of and familiarity with agency process and project lifecycles

Key skills:

• Be a strong hands-on individual that can organise and operate with multi-faceted teams
• Possess strong sense of curiosity, solution-oriented mentality, and critical thinking skills
• A proven upbeat, enthusiastic and self-starter attitude with the ability to inspire and motivate a variety of team members
• Commercially aware with good attention to detail
• Good negotiation skills and comfortable managing senior stakeholders
• Be able to correctly prioritise, with the ability to manage multiple workstreams from beginning to end
• An adaptable attitude and ability to think laterally

Core Benefits:

• Private medical insurance
• Group life assurance
• Group income protection
• Personal pension plan
• Employee Assistance Programme

Flexible Benefits:

• Buy or sell holiday
• Additional life assurance cover
• Critical illness insurance
• Personal Accident Insurance
• Dental insurance
• Travel insurance
• Health screening
• Gym discounts
• Cycle to work scheme
• Health cash plan
• Flexible working with our 3:2 hybrid work model
• 4pm Friday finish
• Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
• 25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
• Flexible public holidays 
• Sweets and snacks in the office
• Exclusive shopping discounts and perks
• Headspace membership
• Annual eyecare voucher
• Season ticket loan
• Referral bonus scheme
• Long service bonus
• Enhanced family leave
• Inclusive and invisible health policies

Note from the Talent Team:

We  appreciate the time take to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

At IPG DXTRA we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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