Account Director, Client Experience

Weber Shandwick is looking for a Director to join our Consumer team in our New York offices. 

We Are Seeking: 

We’re looking for a passionate brand enthusiast and strong Account Director to join our Consumer Practice, working across a few of America’s most iconic consumer health brands. You will be responsible for playing a critical role in leading breakthrough activations that earn attention and helping to create truly fun and unique social and influencer-led campaigns. In this role, you will be responsible for coaching, inspiring and motivating a high performing team while exceeding expectations for our clients.

 

In this role, you’ll be tasked with overseeing account programming while collaborating closely with our creative and influencer teams to advance programming and achieve business objectives both internally and externally. Fueled by your love of consumer-led programming and viral brand campaigns, we hope you’ll bring energy and enthusiasm to every client challenge while motivating colleagues around you.

 

What We Are Looking For: 

• A strong leader, motivated to thrive within a fully-integrated business environment
• A passion and curiosity for social and influencer and deep understanding the changing media landscape
• Can turn ideas into workable plans 
• Capacity to convey ownership of assigned projects to junior team members, track staffing allocations and hours efficiently
• Ability to solve client challenges
• Strong desire to mobilize and motivate teams 
• Can work independently and as part of a team
• Excellent oral and written business communication skills
• Strong financial acumen, ability to manage and track work against budgets cross-specialty
• Experience with invoicing and billing
• Can complete challenging projects within set parameters
• Exceptional judgment when working with team members, client contacts and vendors
• Commitment and dedication to the agency’s success as well as individual career
• Can anticipate client and team needs
• Attention to detail and quality
• Jumps in with solutions and “let’s try it” attitude
• Instills confidence with clients and colleagues

Basic Qualifications: 

•  At least 7 years of experience in agency, PR/Communications space
•  Experienced in account management across Integrated Media Strategy, Influencer Campaigns, and Media Relations, ideally within the consumer health or CPG space
•  Bachelor’s Degree in Communications, Journalism, PR, Business Management, or related field 

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

 

NYC Salary range: $100,000 – $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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We are seeking an Executive Vice President to join our Chicago Corporate team to support a broad range of client and new business needs. In this role, you will be working on programs involving reputation management, executive thought leadership, internal communications, crisis communications, and integrated media strategies to drive corporate reputation across priority industries, including but not limited to financial services, manufacturing, retail, consumer, and food & beverage. We’re looking for seasoned leaders with a passion for corporate communications who are excellent people leaders, client counselors and will roll up their sleeves and stay close to the work.

Responsibilities include:

• Secure, maintain and drive growth with existing and prospective clients
• Lead key business development opportunities and pitches
• Serve as trusted advisor, counselor and business partner to key client contacts
• Maximize business potential and advance great work through masterful orchestration of high-performing integrated teams
• Develop and advance industry/sector leadership within Weber Shandwick
• Lead the client service function for program planning, problem solving and strategic counsel
• Work across geographies and help shape direction and focus of practice
• Understand the current communications landscape, trends and general issues facing the communications industry, as well as industries your clients serve
• Identify new growth opportunities based on insights into the company, client, industry and economy
• Mentor, coach and support team members ensuring constant development of their skills
• Effectively manage staff utilization to meet profitability targets
• Maintain financial responsibility for accounts
• Mentor, coach and support team members ensuring constant development of their skills
• Effectively manage team utilization and maintain financial responsibility for accounts

Skills required:

• 14+ years of experience in Corporate Communications, Corporate Affairs or Corporate PR, and agency experience strongly preferred
• Must have a strong background in corporate communications 
• Must have an in-depth knowledge of reputation management and a working knowledge of traditional and non-traditional media
• Self-starter, resourceful and bring a passion for driving great results while building strong, productive relationships with clients and your team
• Collaborative spirit, results driven with the ability to manage multiple priorities and work against deadlines
• Strong team management, people management and mentorship skills
• Excellent writing and presentation skills, experience developing and delivering client presentations
• Experience leading (and winning) new business efforts, including casting appropriate teams, driving deck and presentation development and seamlessly integrating strategy, creative and execution into a compelling proposal 
• A history of success in providing sound creative and strategic counsel to clients and building credibility with senior-level client contacts 
• Demonstrate the ability to think strategically, creatively and holistically about client programs 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Illinois Salary range: $210,000 – $275,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Vice President, Social & Influencer Strategy

The Weber Shandwick Boston Office is currently seeking a Vice President for its Healthcare Practice, focused on corporate healthcare.

The VP is responsible for managing client and inter-agency relationships, playing a critical role in shaping the future and long-term success of our Health Practice.  This person in this role will also be a key leader in the Boston Health team. The VP will be responsible for all aspects of a client relationship and account team. Responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. VPs are also engaged with business development, strategic program planning and the development of creative concepts. The ideal candidate will have corporate communications experience with a proven track record of managing reputation campaigns within the healthcare space.

If you are excited about managing talented junior staff members, building strong relationships with clients, and taking your PR career to the next level on a team that’s dynamic, creative, smart and fun, then we want to talk to you.

Responsibilities include but are not limited to:

• Day-to-day client management and counsel
• Facilitating integration efforts across team and with other agency partners
• Driving communications support to solve reputational challenges
• Working across internal specialists including media, digital and creative
• Working with senior counselors on strategy and creative ideation

Qualifications:

• Strong client-relationship management/relationship-building
• Experience managing cross-functional teams
• Corporate health experience
• Can turn ideas into workable, integrated plans
• Capacity to convey ownership of assigned projects to junior team members
• Can problem-solve  
• Can mobilize and motivate teams
• Can work independently and as part of a team
• Excellent oral and written business communication skills
• Aptitude for financial analysis
• Can complete challenging projects within set parameters
• Commitment and dedication to the agency’s success as well as individual career
• Can anticipate client and team needs
• Attention to detail and quality
• Instills confidence with clients and colleagues

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefits

 

Boston Salary range: $138,000.00 – $170,000.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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