OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

 

About the Role

We’re seeking an experienced content professional to join our growing China Go Global team in Hong Kong. In this role, you’ll play a key part in shaping English-language content, building strong relationships with top international media (UK and US in particular), and serving as a trusted liaison for clients.

 

Who We’re Looking For

The ideal candidate is a native English speaker with a strong background in copywriting and content creation and strong media relations. You have a keen interest in evolving into a well-rounded marketing communication specialist and are eager to deepen your insights into media strategies and industry trends across the smartphone/smart hardware, mobile internet, and consumer technology.

 

Key Responsibilities

In this role, you will:

• Content Development: Craft compelling content across various platforms and styles, ensuring consistency and effectiveness.
• Media Relations: Develop innovative story ideas and media strategies, identify key journalists and influencers, draft impactful pitches, and drive international media outreach.
• Client Management: Serve as the primary point of contact, fostering strong relationships and ensuring seamless project execution.
• New Business Development: Contribute creative ideas for both new and organic growth opportunities, develop persuasive proposals, and participate in client presentations.

 

Skills and Experience

• Bachelor’s degree or higher in a relevant field.
• 4–8 years of experience in PR, marketing, or media, with a focus on consumer technology communications.
• Previous experience of working in either an agency or with a tier 1 media outlet
• Fluency in English is essential. Chinese language skills would be advantageous
• Experience and an understanding of smartphones, both in terms of content and media relations.
• Expertise in diverse writing styles, with the ability to craft and refine content for various formats, including press releases, social posts, biographies, video scripts, ads, brochures, speeches, and presentations.
• Strong communication skills, a problem-solving mindset, and the ability to quickly adapt and learn.
• Exceptional time management skills and the ability to work efficiently under pressure.
• Proactive leader with a drive to take ownership and inspire others.
• Open-minded and culturally aware, eager to collaborate with diverse teams.

 

What You’ll Gain

This position offers the opportunity to:

• Develop valuable media insights and expertise in key global industries.
• Take a leading role in crafting communication plans for up-and-coming Chinese brands expanding internationally.
• Work in a dynamic, cross-cultural environment that fosters collaboration and innovation.

If you’re ready to make an impact and grow within a global communications landscape, we’d love to hear from you!

 

OUR VALUES

CURIOSITY –We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

Account Director, Client Experience, Healthcare

The Account Director will have proven leadership and client service skills, and experience managing integrated communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction.

 

PRIMARY RESPONSIBILITIES:

• Maintain daily client contact, serving as a trusted resource and advisor
• Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
• Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
• Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
• Manage workstreams with a focus on running data and regulatory milestones and overseeing junior staff
• Have ownership of client financials and profitability
• Coordinate integration with other agency partners
• Successfully navigate conflicts across internal stakeholders, clients and agency partners
• Manage ongoing team resourcing/staffing to ensure successful delivery of work product
• Actively participate in agency development and assist with new business

MINIMUM REQUIREMENTS:

• 6-8 years of relevant healthcare communications agency experience
• Ability to translate client needs into workable plans/projects
• Strong project management skills and attention to detail
• Experience managing high-performing teams; mentoring team members
• Confident presenter and persuasive speaker
• Financial acumen in the areas of budgeting, billing and staffing
• Minimum: Bachelor’s Degree

PREFERRED REQUIREMENTS:

• Strong decision-making skills
• Ability to multi-task in a deadline-oriented, fast-paced environment
• Collaborative team player
• Exceptional judgment when working with clients, teams and vendors
• Self-motivated, entrepreneurial, and endlessly curious

Benefits Statement

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

 

NYC Salary range: $115,000 – $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR2 

We are recruiting a Senior Analytics Manager who is experienced and passionate about using analytics to inform and empower effective communications campaigns for clients.  This person will be skilled in operationalizing client questions into smart measurement research and translating best-in-class analytics findings into actionable insights that inform client’s communication strategies. This person would have the opportunity to work with corporate clients across healthcare, tech, and other sectors focusing on corporate reputation, issue management, and public affairs. Day to day responsibilities include managing and leading delivery of earned and social listening, leveraging AI-powered tools to sustainably scale new insight discovery, ensuring production and delivery of high cadence (daily and weekly) client deliverables that integrate insights from various data streams, and doing quick analyses to respond to new business and client crises. Other responsibilities include the formalization of insights deliverables, conducting data integrity checks of varied data streams and deliverables, consolidating AI research best practices, and translation of data findings into accessible insights for different partners. This position reports to the head of the analytics team in DC and will join a 12 person strong analytics team.

Responsibilities:

• Partner with analytics teams to service client research and analytics requests, design the approach, lead a team through earned and social media analyses, and answer questions from internal and external stakeholders
• Test and deploy AI-powered analytical tools to analyze client and publicly available data
• Manage workloads of teams to ensure delivery of compelling analytics reports and insights that empower client to understand trends and actionable implications of analyses
• Identify, analyze, and interpret trends or patterns in complex data sets
• Maintain strong knowledge of both well-established and new-to-market digital marketing analytics tools and platforms; specifically syndicated research and social listening platforms.
• Evangelize smart data analytics that inform data-driven decision-making internally and externally with clients and other agency partners
• Develop and apply strategic measurement frameworks to uncover insights and takeaways from data across earned, social, owned, and other media sources.

Qualifications

• Demonstrated expertise and experience translating data and research into strategic insights and recommendations
• 5+ years relevant full-time experience as an independent contributor and 2+ years managing direct report(s)
• Experience engaging and collaborating with clients and internal teams with agency or matrixed analytics team
• Experience in social and earned listening, AI-powered analytics, integration of insights from multi-channel analyses, campaign performance analyses, and measurement of real-world impact
• Experience analyzing and synthesizing data from first-party and third-party sources
• Ability to work independently and be a collaborative team player who brings unique analytics skills to large client teams
• Desire and capacity to take full ownership of work tracks, manage complicated deadlines and deliverable processes, nurture client relationships, collaborate with strategy and creative teams, and mentor junior analytics staff

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Washington D.C. Salary range: $100,000 – $120,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-RJ1