Vice President, Client Experience - Consumer

Weber Shandwick is seeking an intern to work on the Enterprise team, which counsels a wide range of corporate, financial services, and technology clients. This is a full-time (40 hours/week), paid internship that will start in September and go through December. This role is hybrid out of our New York City office.

From creative brainstorming to day-to-day execution, Weber Shandwick’s interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on campaigns for iconic brands and companies you likely encounter every single day.

What’s in it for you? Our interns will earn practical experience as fully integrated members of account teams and will receive coaching from team members and other Weber Shandwick colleagues to help advance your career goals. 

More about the position:

What you’ll do all day:  

• Create: Craft written communications including media materials, compelling social content, memos, and risk assessments 
• Research: Examine brands, industry trends, and various issues using various resources  
• Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data 
• Engage: Share big ideas in brainstorms and with teams
• Plan: Assist in event coordination and logistics
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies 

What we’re looking for in a candidate:  

• Thought: Strong critical thinking and analytical skills; growth mindset 
• Communication: Speak, write, and edit succinctly 
• Digital: Have an understanding of all the old-school and latest social media platforms, what brands are doing on them, and what they should do next
• Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
• Detail-oriented: Attention to detail and a commitment to delivering clear,  precise and accurate work are critical
• Technical: Proficiency in Microsoft Office suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
• Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
• Spark: Understand what sets you apart and what motivates you 

What you’ll get from us:  

• Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
• Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
• A possible career: Internships have the possibility of growing into a full-time position
• A paycheck: Interns are paid hourly  

Requirements:  

• The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
• Must be available to work 40 hours a week starting September 2024

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Weber Shandwick Japanは、普段は多くのグローバル企業の広報や、ブランドコミュニケーションのコンサルティングを行っているパブリックリレーションズ（PR）エージェンシーです。もちろん、PRエージェンシーを名乗る以上、コミュニケーションのスペシャリスト育成には余念がありません。しかし、社員だけにとどまらず、学生の育成にも関わることで、日本のマーケティングコミュニケーション業界を盛り上げていくのが、私たちの使命と責任だと考えています。 

そのような思いから、この夏初めて、大学生・大学院生を対象としたキャリア教育プログラム「CRAYONS」を、2日間にわたって開催することになりました。 

プログラムでは、PRやコミュニケーションの基本からお伝えしますので、未学習の方も安心してご参加ください。様々な専門分野や国際的な視点を併せ持つWeber ShandwickならではのPRに関する知見を学ぶことができるほか、実践的なグループワークが体験できます。 

PRやマーケティングコミュニケーション業務にご興味のある方からの参加募集をお待ちしております。ぜひ「CRAYONS」一期生として、「伝える/伝わる」楽しさを私たちと一緒に体験してみませんか？ 

 

日時：2024年8月30日（金）、9月2日（月）9:00～18:00 

場所：Weber Shandwick Japan  

108-0073 東京都港区三田1-4-28 三田国際ビル13階 

※都営大江戸線赤羽橋駅から徒歩5分、都営三田線芝公園駅・東京メトロ南北線麻布十番駅から各徒歩10分

応募条件： 

• 開催期間中、4年制大学または大学院に在籍している学生で、日本の永住ビザまたは学生ビザを所有している方 

• 日本語母国語/流暢レベルで、英語に抵抗がない方 

• パブリックリレーションズやマーケティングコミュニケーション業務に興味があり、積極性や戦略的思考、クリエイティブな発想力をお持ちの方 

• 2日間のプログラムに参加可能なエリアにお住まいの方 

プログラム概要： 

• Session：PRに関する基礎的な知識から、各事業部(テクノロジー、コンシューマー、コーポレートコミュニケーション、ヘルスケア)のコミュニケーション業務の紹介 

• Workshop：企画書のアイデア構成からプレゼンテーションの作成、発表 

• Casual meeting：PRコンサルタントへのヒアリングの機会やカジュアルランチも設けます 

募集人数: 15名程度（定員になり次第募集締め切り） 

その他： 

• 選考プロセス：（一次）書類選考、(二次)ビデオ面接 

• 参加は無料。期間内の交通費や学生教育研究災害傷害保険およびインターンシップ等賠償責任保険は各自でご準備ください。期間中の昼食（ランチボックス）は当社より支給します。 

会社概要： 

ウェーバー・シャンドウィックは、113の都市に拠点を持ち、世界中に広がるネットワークを有する、世界最大級のグローバルPRエージェンシーです。アジア太平洋地域では、日本を含む18の都市にオフィスを持ち、今後さらに多様化する市場で、戦略的に拠点の拡張を続けています。当社は、これまでのPR会社の枠組みを超え、クライアントの目標達成を実現するために活動する、新たな「コミュニケーション・ファーム」へと進化し続け、最先端のテクノロジーを駆使したデータドリブンな戦略やインサイトを生み出し、様々な業界のビジネスソリューションを提供しています。社員には、多種多様な専門分野のスペシャリストを擁し、多様なクライアント企業や組織に対して、広範囲なコミュニケーション・サービスを展開しています。 

CRAYONSについて: 

プログラム名の由来は、当社のバリューである【Curiosity/Inclusion/Courage/Impact】を基に、色彩豊かなクレヨンのように、参加者それぞれの個性を尊重し、互いに違いを認め合い、好奇心と自由で豊かな発想力を存分に生かしてほしいと願いを込めています。また、当社DE&Iチーム「HIGHLIGHTERS（ハイライターズ）」からもインスピレーションを受けています。 

 

本件に関するお問い合わせ先 

担当者名：鈴木アリス 

Email: asuzuki@webershandwick.com 

 

(English)  

About The Opportunity: 

We are excited to announce our upcoming 2 days Career Education Program “CRAYONS”, which will be held on August 30th (Fri) and September 2nd (Mon) at Weber Shandwick Japan office located in Tokyo. This program is specially designed for university and graduate school students who are eager to delve into the world of Public Relations and Marketing Communications, and to learn about career opportunities at a global public relations agency.

At Weber Shandwick Japan, we are a communication agency that excels in public relations, offering expert consultation and brand communication support to global companies operating in Japan. Our mission extends beyond serving our clients; we are committed to enriching the Japanese marketing communications industry by nurturing the next generation of communications specialists. This commitment is not confined to our employees but extends to all individuals passionate about the communications field, helping them to discover the profound impact and joy of effective communication.

The Career Education Program “CRAYONS” will offer a fully curated, hands-on experience that’s designed to develop your skillset, provide invaluable insights and help you explore the many facets of our industry as you define – and invest in – your career path. Join us to become one of the first to be certified as a “CRAYONS”! 

 

Date/time: August 30th (Fri) and September 2nd (Mon) 9am – 6pm both days

Location: Weber Shandwick Japan office in Tokyo 

13th FL Mita Kokusai Building 1-4-28 Mita, Minato-ku Tokyo 108-0073 

*5-minute walk from Akabanebashi Station of Toei Oedo Line, 10-minute walk from Azabujuban Station of Nanboku Line/ Toei Oedo Line and Shibakoen Station of Toei Mita Line

As a member of CRAYONS, you will: 

• Participate in workshops to learn about the many areas of expertise across the agency: Creative, Digital/IT, Consumer, Corporate Communications, Healthcare – and more. 

• Participate in group work to learn about how to create a successful client pitch.  

• See how an idea comes to life through research, agency brainstorms and strategic planning. 

• Gain organizational and communications skills that will help you navigate any future career. 

Requirements: 

• University or Graduate School students who hold a Japan Permanent Resident or a Student visa. 

• Nearly Fluent or Native Japanese, above business level of English. 

• Interested in Public Relations and Marketing Communications.  

• Passion for creative thinking, strategy and pushing the boundaries. 

• Comfortable commuting to our Tokyo office. 

Notes: 

• The number of applicants is approximately 15 people.  

• Selection process: (1st stage) application review, (2nd stage) video interview    

• We will stop accepting applications once all the places are taken. 

• We do not offer any credits to students who attend this program. Each must cover their expenses, including commuting costs, liability and personal insurance. A bento box will be prepared for 2 days. 

About CRAYONS:  

The essence of the team’s name is based on our company’s values [Curiosity/ Inclusion/ Courage/ Impact]. Be colorful and playful like crayons, respect each other’s individuality, acknowledge each other’s differences, and foster own curiosity. We are also inspired by our DEI team, “HIGHLIGHTERS”. 

 

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

 

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SENIOR MANAGER, CONSUMER, CLIENT EXPERIENCE (CX)

POSITION PROFILE

Are you passionate about consumer brands?  Think consumer packaged goods and even a social platform that shares ideas to spark inspiration like recipes, home + style and more. Do you have the entrepreneurial spirit to support the account lead in spearheading an integrated team across marketing functions?  Do you thrive on being proactive + scrappy to deliver results for your clients? But more importantly, do you like to have fun? If you answered yes to the above, we are looking for YOU!

Weber Shandwick Canada is seeking a dynamic and motivated Senior Manager with in-depth consumer marketing experience to play a key supporting role in some of our biggest accounts, build strong client relationship + drive results.

What does this mean? The Senior Manager, Consumer, CX role is responsible for helping to drive the success of the client relationship, including meeting client objectives within given budgets, and translating all of these factors into strategic briefs and corresponding planning documents to ensure not only client satisfaction, but an exceptional client experience. You would be responsible for working with cross-functional teams in the development and executional oversight of strategic earned media and digital initiatives including development of campaigns, content creation and measuring the effectiveness of our initiatives.

PRIMARY RESPONSIBILITIES

• Support the overall account lead in sharing responsibilities for executional leadership of multiple client programs, budgets, timeline and plans
• Assist in the development of long-term client plans and program recommendations, developing budgets, generating recommendations and creating presentations
• Help drive development of tactical plans, translating strategies into tactics; ensure team deliverables align with strategies
• Proactively support and suggest improvements to exceed client expectations by leveraging industry knowledge and experience
• Manage ongoing team resourcing/staffing to ensure successful delivery of work product
• Anticipate and proactively offer solutions to senior team leadership for executional issues specific to assigned programs
• Develop and manage timelines and weekly actions plans to ensure all deadlines on client programs are met
• Serve as the day-to-day client contact for multiple brands
• Build and own productive relationships with multiple stakeholders (e.g. brand managers), interagency teams, and a diverse array of agency colleagues
• Representing agency points of view clearly in writing, formal presentations, and informal client meetings and workshops
• Maintaining profitability of engagements
• Motivating the team by bringing a positive, solutions-focused attitude to everything you do

 

Qualifications:

You have…

• 6 – 7 years public relations experience
• Agency experience (strongly preferred)

• Are both a creative and a strategic thinker
• Have a track record in client service
• A Bachelor’s degree required

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• RRSP (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• Bring Your Own Device (BYOD) – $50 monthly cell phone reimbursement
• MyDays – Flexible time off
• Short-Term Disability
• Paid Parental Leave Policy

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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