Manager - Sr.Manager, Client Experience, Tech

Overview

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023 and being the most awarded PR agency at the 2023 + 2024 Cannes Lions International Festival of Creativity.

 

About the opportunity:

We are seeking a dynamic and experienced Senior Manager/Account Director with a passion for global corporate PR & Communications. This role offers a unique opportunity to partner with some of Korea’s largest international brands, crafting impactful communication strategies and delivering high-caliber PR and Communication initiatives on a global stage.

The ideal candidate is an English speaker with a strong background in global PR. This person will lead the development and execution of integrated communications strategies that strengthen the client brand’s reputation globally, with a focus on storytelling from Korea to global markets. This role requires a deep understanding of international media dynamics, cross-market coordination, and a strong ability to translate complex business and technology narratives into compelling, earned-first communications. Previous experience leading a large, multi-market client—preferably in the technology sector—is strongly preferred.

 

RESPONSIBILITIES

Global Strategy Development:

• Design and implement global corporate communication strategies tailored to meet the unique needs of international clients, ensuring alignment with their business objectives and market conditions.
• Develop messaging frameworks that resonate across diverse global markets, considering cultural nuances, consumer behavior, and geopolitical factors.
• Collaborate with regional teams to ensure strategy consistency while allowing for regional adaptations to optimize impact in local markets.
• Identify and integrate new tools, platforms, and methodologies to enhance the effectiveness of communication strategies on a global level.

Media Relations & Content Development:

• Oversee the creation of press materials, including press releases, executive speeches, scripts, and media pitches, ensuring high-quality and strategically impactful outputs.
• Cultivate strong relationships with media outlets and journalists across key markets, leveraging these connections to secure high-impact media coverage.
• Ensure content development meets the demands of digital-first audiences, including social-first stories, multimedia formats, and viral-ready campaigns.

Trend Monitoring & Strategic Insights:

• Stay ahead of relevant issues, emerging trends, and developments in client industries to provide proactive recommendations for communication strategies.
• Analyze competitor activities to identify opportunities and threats, sharing actionable insights with clients and internal teams.
• Use research, data, and audience insights to inform decision-making and ensure strategies align with consumer motivations and preferences.
• Identify potential risks and issues that may impact the client or project, providing counsel on mitigation strategies and messaging approaches.

Team Leadership & Collaboration:

• Manage and mentor a team of 3-4 professionals, providing clear direction, ongoing feedback, and support to help them achieve their professional goals while maintaining strong team morale.
• Foster a collaborative and inclusive team culture by ensuring open communication and alignment across US-based and international teams, adapting workflows to accommodate time zone and cultural differences.
• Encourage knowledge-sharing within the team to leverage best practices and regional insights, ensuring consistent delivery of high-quality client work.

Client Relationship Management:

• Serve as a main point of contact for global clients, fostering productive relationships through consistent communication and proactive support.
• Act as a trusted advisor, offering insightful, data-driven advice that anticipates client needs and addresses critical challenges.
• Seek opportunities to expand client scopes of work, providing clients with innovative, value-driven solutions.
• Navigate complex client needs and resolve any issues swiftly, ensuring exceptional service delivery and long-term satisfaction.

 

PREFERRED QUALIFICATIONS

• Approximately 8-10 years of proven experience in corporate communications, preferably at international agencies or in-house teams with a global scope.
• Exceptional written and verbal communication skills in both Korean and English.
• Demonstrated experience managing PR, communications, and marketing initiatives on a global scale, with an understanding of cross-cultural nuances.
• Proven ability to lead, motivate, and manage a team of professionals while driving accountability and growth.
• Strong consultative skills with the ability to provide thoughtful counsel to global clients and teams.
• Skilled in building and maintaining effective client relationships at all levels.
• Industry experience within technology sectors is highly desirable.
• Hands-on experience working in PR or marketing abroad, with exposure to diverse global markets.

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

 

#LI-ST

 

Weber Shandwick Korea is seeking a highly motivated individual who is passionate about digital contents marketing and excels in a fast-paced, dynamic environment.

This Associate position provides an opportunity to actively collaborate as a partner in digital marketing with leading international brands and large domestic companies in their respective fields to create digital strategies including digital marketing, digital PR, and communication.

What You Will Do:

• Planning and execution of integrated communication campaigns focused on digital channels
• Planning and execution of brand’s social channel operation strategy (Instagram, Facebook, Kakao, etc.)
• Consulting and communication with clients
• Analyzing consumer, media, and industry trends
• Content planning and production management
• Planning and execution of influencer collaboration programs
• Digital advertising execution and performance management (media relations)
• Analyzing results of activities and suggesting improvements
• Other marketing-related tasks across the board

What You Will Need:

• Fluent Korean and English Proficiency (Ability to do business smoothly in Korean and English);
• Minimum of 1 years’ experience Digital Marketing, Digital Contents industry, ideally in an agency environment
• Knowledge of media and social media practices.

Preferred Experience:

• Work experience in global PR/Marketing agency or Marketing team in the company

What We Look For:

• Strong written and verbal communication skills;
• A team-player attitude and ability to think creatively;
• Creative and innovative individuals with a natural sense of curiosity.

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

 

#LI-YL1

 

Weber Shandwick Korea is seeking a highly motivated individual who is passionate about data-driven communication strategy and excels in fast-paced, dynamic environments. The ideal candidate will play a crucial role in supporting our global and domestic pharmaceutical clients in various communications-related projects.

As a Manager / Senior Manager, you will be an integral contributor to our Healthcare team, working hands-on with our globally known pharmaceutical and healthcare clients to ensure a smooth and positive client experience.

 

What You Will Do:

• Develop a strong understanding of the client’s business and target audiences and work collaboratively with strategists and creative team members to deliver solutions that meet program objectives;
• Develop strategic messaging for clients and support creation of media plans and proposals that take an integrated approach to driving awareness with target audiences both domestically and globally;
• Foster meaningful relationships with health media reporters, and facilitate interviews and meetings for client-side spokespeople with media liaisons;
• Create engaging and eye-grabbing story ideas and topic angles, oversee team in developing media materials, and pitch media to land earned coverage;
• Collaborate with the internal digital team to develop a digital social media strategy;
• Manage existing client relationships and develop potential for new clients to grow the healthcare team business;
• Support client spokesperson training;
• Compose reports on campaign results;
• Determine program KPIs and write reports on PR activities.

 

What You Will Need:

• Fluent Korean (Ability to do business smoothly in Korean);
• Minimum of 4 years’ experience in the PR / Communications industry, ideally in an agency environment
• Experience executing multi-channel communications strategies and tactics
• Strong media relations (magazines, news networks, TV channels, etc.) skills;

 

Preferred Experience:

• English Proficiency (our Healthcare team consultants currently utilise Korean on a day-to-day basis, but if you can bring English or other languages to the team, it is a huge plus for us!);
• Experience in Healthcare Industry (Pharmaceutical / Medical / Medtech / Clinical Research / Pharmaceutical Sales / Cosmetics, etc.);

 

What We Look For:

• Highly motivated individuals with a passion for driving cultural change through Communications;
• Strong presentation, written and verbal communication skills;
• A team-player attitude and ability to think creatively;
• Passion, ownership, and a strong sense of responsibility;
• Creative and innovative individuals with a natural sense of curiosity.

 

#LI-LW1

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.