Directeur.rice de Clientèle (pôle Corporate & Crise)

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

About The Role:

Our Vice Presidents are strategic partners and trusted advisors to our clients. They help them address business imperatives or issues with the right communications solutions. Our VPs champion a superlative client experience by leading a dynamic, integrated team to develop breakthrough ideas, innovative programs and executional excellence. They advocate the agency’s full breadth of capabilities and expertise across today’s digitally led media landscape. Our VPs also lead business development activities with existing and new clients and mentor junior team members.

Key Responsibilities:

• Build, nurture and expand client relationships, serving as a trusted resource and advisor
• Lead the development of strategies as well as cross-community implementation activities for PR and communication programs for client brands and projects
• Drive development of tactical plans, translating strategies into tactics; ensure team deliverables align with strategies
• Own responsibilities for executional leadership of multiple client programs, budgets, timeline and plans
• Lead the production of high quality, client-ready work, including but not limited to project strategies and plans, communications proposals, media and influencer engagement tactics, press releases, backgrounders, feature articles, reports, digital and social media content, etc.
• Keep apprised of clients’ brands, products, services, and market and industry developments – their key issues, competitive situation and industry trends
• Facilitate cross-functional team integration by working closely with team members from a variety of functional groups – client experience, creative, data & analytics, planning etc.
• Own responsibilities for executional leadership of multiple client programs, budgets, timeline and plans
• Manage ongoing team resourcing to ensure successful delivery of client work
• Anticipate and proactively offer solutions to senior team leadership for executional issues specific to assigned programs
• Manage the development of new business proposals and presentations
• Build and own productive relationships with multiple client stakeholders, interagency teams, clients’ business partner organizations and a diverse array of agency colleagues
• Demonstrate financial acumen in the areas of budgeting, billing and staffing
• Mentor and train junior team members

Skills and Experience:

• Minimum 10 years professional experience of the communication and integrated marketing role in consumer technology/ smartphone/smart hardware, mobile internet (preferably within a PR agency environment).
• Fluency in English is essential; Chinese language skills would be advantageous.
• Proven success in terms of both team management and business growth.
• Seasoned strategic media relations experience and contacts
• Excellent writer and communicator
• Strategic thinking and planning skills with the ability to solve business problems through innovative communications solutions
• Strong communication skills and organizational skills to handle business in sophisticated environment.
• Proactive leader with a drive to take ownership and inspire others.
• Open-minded and culturally aware, eager to collaborate with diverse teams.

Our Values:

• CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions
• INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
• COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made
• IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

About the opportunity:

You are a conversation-starter, a headline-grabber, an attention-getter, a reputation-guarder, and an idea-launcher. Comfortable with both traditional and ‘new media’ PR, you are excited by the increasing opportunities to support digital and social media aspects of client programs.

You are driven by setting high expectations and exceeding them, always.

You are an excellent team player, and juniors look up to you for advice and fun! You are creative, committed, and ideally, specialize in Consumer. If you don’t but are open to new boundaries and challenges; ready to take the next step in your career, apply now!

RESPONSIBILITIES

• Support account leads to manage client relationships on a day-to-day basis and implement local and regional communication strategies and program activities in conjunction with team members
• Monitor and track client, competitor, industry and cultural news and prepare coverage reports
• Provide media relations support – conducting research, building target media lists, drafting media materials, pitching to journalists, and managing media relationships and opportunities
• Demonstrate ability to develop strategies/creative platforms and concepts that simultaneously leverage traditional and new media for our clients
• Prepare timely team and client updates on all stages of project processes; prepare accurate and thorough conference call or client meeting recaps
• Assist and contribute to the development of long-term strategic clients plans and program recommendations, developing budgets, generating recommendations, and creating presentations
• Identify opportunities for agency/team learning and develop tools/suggestions to expand agency knowledge and understanding of digital communications
• Execute social networking, media campaigns and blogger outreach
• Proactively generate new ideas and opportunities to ensure client program success
• Anticipate and proactively offer solutions to senior team leadership on executional issues specific to assigned programs

PERSON PROFILE

• Minimum 0-2 years of PR experience or relevant industry experience, preferably at a PR agency or in-house communications team
• Bachelor’s degree in communications, business, marketing or related field
• Strong communication and presentation skills
• Dedication to details and sense of responsibilities
• Excellent written and spoken English
• Ability to work under tight timelines
• International outlook or experience favorably considered
• Keen to develop your career in the PR industry and value professionalism

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

YOU ARE

As an Account Director, Client Experience, you’ll be the go-to advisor for your clients, leading multi-channel communications strategies, navigating reputation and opportunity, and mentoring a passionate team. You’ll drive campaigns with creativity, purpose, and impact — across traditional, digital, and social media platforms.

We’re looking for someone ready to push boundaries and elevate what’s possible.

What You’ll Do

• Lead and manage high-profile clients with strategic insight and confidence
• Oversee integrated campaigns across media relations, digital, content, and influencer engagement
• Ensure flawless project delivery — on time, on budget, and on brand
• Nurture strong client relationships built on trust, creativity, and results
• Mentor junior team members and inspire excellence
• Collaborate across disciplines to drive innovative thinking

What You Bring

• 8–10 years of PR/communications experience, ideally within an agency environment
• A strategic mind with hands-on project management capabilities
• Excellent client servicing and stakeholder management skills
• A collaborative spirit, strong business acumen, and a sense of fun
• A natural hunter with a proven track record in business development
• Solid track record with team management and a passion for growing others
• Good time management skills and process driven
• Experience in managing multi-disciplined campaigns
• Strong media experience across the APAC region
• Deep sector experience in corporate and technology (ideally with B2C, B2B and B2G)

Bonus: If you’re slightly under the experience range, we’re happy to consider you for a Senior Manager role.

If you’re ready to lead brave work, inspire your team, and build what’s next in public relations and communications — let’s talk.

Apply now or reach out for a confidential chat.

#CommunicationsCareers #PRJobs #WeberShandwick #NowHiring #AgencyLife #JoinUs #LeadershipOpportunity #TWSC

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.