Account Director, Client Experience
Chicago, Illinois, United States
Published
10/24/2024
Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate/Enterprise team.
We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital/social media acumen to help drive the growth and success of a variety of accounts.
Responsibilities:
- Developing public relations action plans; program goals; and earned /social media campaigns, targets and pitch angles that require input from senior team leadership
- Play day to day account lead for B2B, financial sector and professional services accounts
- Managing teams and collaborating/responding to clients
- Researching and writing briefing materials for client executives
- Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
- Staying abreast of current industry news and trends, and sharing that information with account team members
- Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
- Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
- Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs
- Interacting with senior management and providing input into tactics and strategies
- Cultivate and enhance collaborative working relationships with media through regular communications
- Persuasively pitching media and securing high-profile coverage for clients
- Understanding client objectives and priorities to help shape story angles
Basic Qualifications:
- 6+ years of communications experience, preferably in an agency environment
- Understanding of and experience working with professional and financial services companies, financial markets and products
- Excellent communication/presentation skills; verbal and written
- Strong attention to detail and project management skills
- Social media literacy with the ability to identify and recommend social program elements
- Ability to multi-task effectively and work within tight deadlines
- Ability to work independently and as part of a team to meet deadlines and client expectations
- Confident and comfortable presenting in front of groups
- Media relations experience for financial and professional services accounts is a plus
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
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Senior Vice President, Client Experience - Consumer
We Are Seeking:
We’re looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients.
Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members.
Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed multiple global campaigns in scale.
What We Are Looking For:
- Flawless ability to oversee many moving pieces with minimal oversight while managing junior team and clients
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- Can turn ideas into workable plans and presentations via decks
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- Capacity to convey ownership of assigned projects to junior team members
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- Can mobilize and motivate integrated teams while working independently and as part of a team
- Excellent oral and written business communication skills
- Aptitude for financial analysis
- Can complete challenging projects within set parameters
- Exceptional judgment when working with team members, client contacts and vendors
- Commitment and dedication to the agency’s success as well as individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Instills confidence with clients and colleagues
The right person for this role has:
- 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns, specifically social and influencer-led assignments
- Deep knowledge of the consumer products space, with experience in – and passion for – consumer health, beauty, personal care and lifestyle brands
- Proven track record of proactively identifying and delivering strategic opportunities that unlock account growth beyond the current or ‘expected’ remit
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- Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
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- An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
- A willingness to challenge how things have always been done, in a desire to continuously improve
- Excellent written, verbal, and interpersonal communication skills
- Proficient skills in MSOffice (PowerPoint, Excel and Word)
- BA or BS in Communications or related degree
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
NYC Salary range: $160,000 – $225,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-SK1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
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Senior Associate, Client Experience
Senior Associate, Client Experience
Weber Shandwick is seeking an ambitious and detail-oriented Senior Associate for its New York office. This position will offer exposure to multiple areas of client experience, including social media, earned media and digital — offering an exciting opportunity to support a dynamic and engaged team dedicated to delivering innovative marketing and communications solutions for our clients. The ideal candidate will have a foundation in PR/journalism and social media, an interest in the consumer healthcare sector (though experience in health is not required), and a passion for pop culture.
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Weber Shandwick is committed to fostering an inclusive, innovative, and supportive work environment. We are looking for individuals who are excited to contribute their skills, ideas, and enthusiasm to an award-winning team.
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
NYC Salary range: $62,400.00 – $70,000.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR2
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Chicago, Illinois, United States
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- Demonstrate financial acumen in budgeting, billing, and staffing.
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- Contribute to the career growth of team members, serving as manager, mentor, and role model.
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- 14+ years of relevant experience, including public relations agency experience.
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- Propensity to organize thinking, break down complexity, and manage shifting priorities.
- Experience building, staffing and leading high-performing teams; mentoring team members.
- Excellent written, verbal, and interpersonal communication skills.
- Proficiency in MSOffice, advanced proficiency in PowerPoint and other presentation platforms.
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.