Account Director, Client Experience - Healthcare

Weber Shandwick is looking for a Vice President with Financial Services experience to join our team in New York.

 

We Are Seeking:

The Weber Shandwick New York office is currently seeking a Vice President to support several clients in our growing Financial Services portfolio within our Enterprise practice. The ideal candidate will have deep subject matter expertise in working in consumer finance sub-sectors such as payments, fintech, crypto, retail banking, personal finance, retirement and investing.

 

You will have the opportunity to drive a broad range of consumer and B2B2C campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work. You will spearhead high profile, award-worthy, earned-driven integrated activations. You will work with high profile celebrity talent, influencers and events. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our practice. The ideal candidate will be responsible for all aspects of a client relationship and fast-moving account team. You will supervise big pieces of business with multiple work streams and team members.

 

What You Will Be Doing:

• Develop and grow positive relationships with clients, maintaining the company’s reputation in terms of delivery and quality
• Provide strategic counsel to clients, assess problems and define logical and effective solutions for clients
• Lead the delivery of quick-turn, high-profile project assignments across national and local markets
• Be a project management wiz. Communicate expectations and goals to the team on an ongoing basis, helping to keep the team motivated by communicating clear tasks and actions
• Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
• Work effectively with finance colleagues to deliver accurate estimates for client projects or new business work. The ideal candidate will lead monthly budget tracking, and compile and edit SOW’s that adhere to a full picture view of a project’s scope
• Write well-structured, persuasive content and help train other team colleagues to do the same
• Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members

Qualifications:

• 8-10 years public relations experience, financial services client experience required
• Agency experience (preferred)
• Experience working in banking, insurance, retirement services, payments, credit cards, fintech and/or consumer finance with deep understanding of the competitive landscape, product differentiation and the relevant media landscape
• You are both a creative and a strategic thinker, and a natural team leader who operates quickly
• Needs to have a track record in client service to senior level clients
• Strategic media relations knowledge and strong relationships with relevant reporter beats across business financial and consumer press
• BA or BS in Communications or related degree

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $125,000 – $165,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations;

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JP1 

Project Director – Digital (Hybrid, NYC)

Flipside Group, part of Weber Shandwick, is seeking a Project Director to lead the delivery of complex digital product development projects, spanning websites, mobile apps, XR experiences, and AI-driven platforms. This role offers the opportunity to work in a closely knit, dynamic team supported by a global network, delivering world-class solutions for a genuinely international client list.

You will be responsible for guiding multi-disciplinary teams—including designers, developers, strategists, and client services—through the full product development lifecycle, ensuring projects are delivered on time, on budget, and to the highest quality standards. This is a senior, client-facing role that requires both strategic oversight and hands-on delivery management.

Key Responsibilities

• Project Leadership – Own the delivery of digital build projects from inception through launch, ensuring alignment on scope, timelines, budgets, and quality standards.
• Process Management – Define, implement, and adapt Agile, Waterfall, or hybrid workflows to fit the needs of each project; establish and enforce best practices, templates, and documentation standards.
• Client Engagement – Act as the senior day-to-day contact for clients, building trusted relationships and ensuring transparency on progress, risks, and solutions.
• Cross-Functional Collaboration – Partner closely with internal and freelance teams across design, development, strategy, analytics and finance to maintain integration and consistency.
• Resource & Budget Oversight – Lead SOW creation, track deliverables against scope, manage budgets, and handle change management processes.
• Risk & Issue Management – Maintain and review project risk/issue logs; resolve conflicts quickly without compromising quality or morale.
• Technical & Quality Alignment – Ensure deliverables meet technical feasibility and adhere to quality assurance processes; oversee bug tracking and resolution in tools such as Jira.

Qualifications & Experience

• Experience: 5+ years in project management, with substantial experience delivering web, mobile, and digital platform builds.
• Methodologies: Proven ability to manage both Agile and Waterfall projects, blending approaches as needed.
• Technical Understanding: Solid grasp of web and mobile technologies, system architecture considerations, and digital product lifecycle management.
• Budget Management: Expertise in scoping, pricing, and managing large-scale budgets and multi-workstream programs.
• Communication Skills: Excellent written, verbal, and presentation skills; able to engage effectively with clients and internal stakeholders at all levels.
• Tools: Proficiency in collaboration tools such as Microsoft Office, Smartsheets, Jira, and other project tracking systems.
• Soft Skills: Strong client-facing presence, problem-solving ability, attention to detail, and comfort in fast-paced environments.

Why Join Us?

At Flipside, we combine the creativity and agility of a boutique team with the reach and resources of a global agency. You’ll have the opportunity to work on high-profile, cutting-edge digital products that push boundaries, with a team that values collaboration, innovation, and excellence.

Diversity & Inclusion: Flipside is an Equal Opportunities Employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Salary range: $110,000 – $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: 

• Medical 
• Dental 
• Vision 
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-KG1

Healthcare PR Intern (Fall 2025)

 

Weber Shandwick is looking for an Intern to work across a range of healthcare clients. This is a full-time (40 hours/week), paid internship that will start in September and go through December. This role is hybrid out of our New York City office.

 

From creative brainstorming to day-to-day execution, Weber Shandwick’s Interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on initiatives for some of the world’s leading healthcare brands, helping to educate about the latest innovations and raising the bar on the way we talk about the impact of health.

 

What’s in it for you? Our Interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance their career goals. 

  

More about the position:

What you’ll do all day:  

• Create: Craft written communications including media materials, compelling social content, memos, and risk assessments 
• Research: Examine brands, industry trends, and various issues using various resources  
• Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data 
• Engage: Share big ideas in brainstorms and with teams
• Plan: Assist in event coordination and logistics
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies 

 

What we’re looking for in a candidate:  

• Thought: Strong critical thinking and analytical skills
• Communication: Speak, write, and edit succinctly 
• Digital: Understand all the old-school and latest social media platforms, what brands are doing on them, and what they should do next
• Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
• Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
• Technical: Proficiency in Microsoft Office Suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
• Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
• Spark: Understand what sets you apart

 

What you’ll get from us:  

• Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
• Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
• A possible career: Internships have the possibility of growing into a full-time position
• A paycheck: Interns are paid hourly  

 

Requirements:  

• The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
• Must be available to work 40 hours a week starting September

NYC Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1