Senior Manager, Client Experience

Weber Shandwick is looking for a creative, media-savvy Account Director with strong client and project management skills to join our Technology practice in New York.

You’ll work with a fun and passionate team supporting a range of B2B technology clients, driving earned-first storytelling that helps break down complex topics into stories that resonate. If you are fluent in today’s dynamic media landscape, have an interest in emerging technology trends like AI and are interested in growing client management skills, this role is for you!

The ideal candidate is someone who has previous project and junior team management experience, can help manage client engagements, has experience or an interest in global campaign coordination, has experience with B2B tech storytelling – with experience in AI-driven narratives a plus – with an understanding of the tech media landscape, and who brings existing media relationships and is interested in building more.

Responsibilities 

What You Will Be Doing

• Provide day-to-day internal and client-facing workstream leadership
• Oversee other team member’s media work, to foster excellence and success
• Support client leadership team with internal and client-facing operations to help track against priorities, campaign deliverables and overall client alignment
• Develop a strong understanding of the client’s business and target audience
• Stay current on new and existing media coverage, as well as reporter moves and how to leverage for relationship building
• Source earned media results on behalf of the client – this includes identifying appropriate contacts, writing pitches, developing media lists, making follow up calls, etc. and overseeing junior team members with execution
• Monitor media outlets to understand industry issues that directly and indirectly affect the client
• Analyze and distill meaningful insights from media coverage
• Support creative ideation on a consistent basis and provide thoughtful, proactive recommendations for storytelling initiatives

Competencies:

• Excellent oral and written communication
• Strong research skills stemming from a media focused curiosity
• Ability to build trust and rapport with the client and team across all levels
• Demonstrate a proactive and forward-thinking mindset
• Integrated skill set that combines media relations, content creation and digital expertise
• Excellent collaboration and team building skills
• Strong organizational skills with ability to manage multiple jobs in a day
• Intuitive thinker who asks probing questions and anticipates and addresses needs
• Sound business and professional ethics

Qualifications

• Years Experience: 7+ years of experience in similar industry
• Job Type: Permanent, Full-Time

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $100,000 – $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Corporate PR Intern (Fall 2025)

Weber Shandwick is seeking a fall intern to work on a range of corporate clients. This is a full-time (40 hours/week), hybrid, paid internship that will start in September and go through December.

From creative brainstorming to day-to-day execution, Weber Shandwick’s interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on campaigns for iconic brands and companies you likely encounter every single day.

What’s in it for you? Our interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance your career goals. 

 

More about the position:

What you’ll do all day:

• Create: Craft written communications including media materials, compelling social content, memos, and risk assessments
• Research: Examine brands, industry trends, and various issues using various resources
• Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data
• Engage: Share big ideas in brainstorms and with teams
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies

 

What we’re looking for from you:

• Thinking: Do it out of the box. Look for holistic and innovative ways to meet needs and challenges. Foster a curious mind and ask thoughtful questions
• Communication: Speak, write, and edit succinctly
• Digital: Know digital platforms (tech, email, CRM, social, etc.), what brands are doing with them and best practices
• Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
• Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
• Technical: Proficiency in Microsoft Office suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
• Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
• Spark: Understand what sets you apart and what motivates you

 

What you’ll get from us:

• Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
• Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
• A possible career: Internships have the possibility of growing into a full-time position
• A paycheck: Interns are paid hourly 

 

Requirements: 

• The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
• Must be available to work 40 hours a week starting September

 

Boston salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate/Enterprise team.

We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital/social media acumen to help drive the growth and success of a variety of accounts. 

Responsibilities:

• Developing public relations action plans; program goals; and earned /social media campaigns, targets and pitch angles that require input from senior team leadership
• Play day to day account lead for retail, B2B, financial sector and professional services accounts
• Managing teams and collaborating/responding to clients
• Researching and writing briefing materials for client executives
• Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
• Staying abreast of current industry news and trends, and sharing that information with account team members 
• Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
• Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
• Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs 
• Interacting with senior management and providing input into tactics and strategies
• Cultivate and enhance collaborative working relationships with media through regular communications 
• Persuasively pitching media and securing high-profile coverage for clients
• Understanding client objectives and priorities to help shape story angles  

Basic Qualifications: 

• 6+ years of communications experience, preferably in an agency environment
• Understanding of and experience working with professional and financial services companies, financial markets and products is a plus
• Excellent communication/presentation skills; verbal and written
• Strong attention to detail and project management skills
• Social media literacy with the ability to identify and recommend social program elements
• Ability to multi-task effectively and work within tight deadlines
• Ability to work independently and as part of a team to meet deadlines and client expectations
• Confident and comfortable presenting in front of groups
• Media relations experience for financial and professional services accounts is a plus

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Salary range: $95,000 – $125,000 
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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