Account Director, Client Experience
Washington, District of Columbia, United States
Published
09/23/2025
Account Director, Client Experience
Location: Washington, D.C.
About the Opportunity:
Weber Shandwick is seeking a curious, creative, and media-savvy Account Director to join our team in Washington, D.C. This role is based on our Social Impact & Sustainability team, part of Weber Advisory—a unit delivering trusted, agile C-suite counsel by blending communications expertise with cultural insights to accelerate stakeholder and organizational value. This role will focus on executing communications, reputation and earned media strategies for nonprofit, foundation, corporate and public sector clients at the intersection of business, policy, media and culture.
The ideal candidate is a seasoned media strategist with a passion for policy, advocacy, and communications that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. In addition, candidates should have experience working with organizations operating in the social impact, philanthropic, and on inclusive finance and wealth gap issues.
This position will be based in our Washington, D.C. office on a hybrid schedule.
About you:
You live for a great story and have the strategic savvy to shape and deliver stories across media platforms. With deep knowledge of top-tier business and lifestyle outlets, you know how to get stories placed — and noticed. You move seamlessly between legacy media and emerging platforms like Substack, podcasts, and content creators. Fluent in internet culture and always ahead of the trends, you know what’s trending, what’s next, and how to help organizations break through.
You’re a strategic thinker who thrives in fast-paced environments and knows how to manage multi-faceted, integrated campaigns without missing a beat. You bring structure to ambiguity, all while juggling deadlines, media moments, and client needs with calm confidence. You’re immersed in public policy and culture and know how to turn insights into earned impact. A creative storyteller and collaborative partner, you bring curiosity, originality, and drive to everything you do. Ready to drive high-impact communications? Let’s talk.
Responsibilities:
- Shape and execute integrated communications strategies in partnership with agency and client teams
- Counsel and interact effectively with clients and leaders at client organizations
- Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals
- Maintain a strong understanding of the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly
- Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context
- Proactively and reactively craft compelling, newsworthy stories that drive earned coverage
- Develop strategic earned plans and write high-quality media materials, including pitches, press releases, and messaging documents
- Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail
- Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work
- Mentor and develop junior team members through hands-on guidance, feedback, and professional development
- Cultivate and participate in new business opportunities and pitches
Competencies:
- Business Acumen – accelerate work to meet client and agency objectives
- Client Service – build trust and deliver results across engagements
- Proactivity – exhibit relentless pursuit for new and innovative ideas
- Collaboration– build strong, high-impact relationships that deliver results
- Critical Thinking– ask probing questions; anticipate and address gaps and needs
- Conflict Resolution– possess sound judgment and savvy in navigating and resolving issues
Basic Qualifications:
- 7-9 years of experience
- Experience leading integrated media projects from start to finish, working with teams across various disciplines
- Robust earned strategy and media relations experience
- Experience providing counsel to senior leaders
- Bachelor’s degree
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Washington DC Salary range: $95,000 – $125,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
New York, New York, United States
Project Manager
Project Manager
Weber Shandwick is currently seeking a Project Manager, Integrated Project Management for the New York Project Management team who will work closely with team members in account, creative, public relations, and strategy, as well as report to a Director, VP or SVP, across a portfolio of brands and/or projects.
Responsibilities:
- Coordinate with creative, strategy, account management and other internal teams to help drive best-in-class solutions for medium and integrated projects/campaigns
- Manage project deliverables across medium size campaigns and help coordinate various functions including creative, strategy, insights, paid media, and analytics
- Professionally and proactively manage engagements with account team partners, focusing on balancing quality, cost and schedule, while exceeding client expectations
- Set expectations at the beginning of a project: as any issues arise, find solutions without compromising quality, team morale, or budget
- Owns and manages project brief with extended team, inclusive of scope of deliverables, hours, timeline, and project requirements/processes
- Manage account SOWs, burn reporting while providing frequent updates to key stakeholders
- Serve as contact for client finance relative to financial management of the account
- Demonstrate strong, professional work ethic and financial acumen
- Ability to escalate and provide resolve conflict opportunities with management
Requirements:
- 3+ years of Project Management experience, preferably in an agency setting, media relations
- Bachelor’s degree required
- Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks
- Familiarity with different types of programs and deliverables, such as strategic planning, creative ideation, video, social and editorial content, digital, and partner management
- Ability to effectively communicate with internal team members across multiple disciplines and levels
- Have excellent written and verbal communication skills with the ability to effectively communicate with team members across multiple levels
- Have excellent organization and time management skills
- Be comfortable digging into account finances: developing staffing models, writing SOWs, tracking burn rates, etc
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
NYC Salary range: $75,000 – $90,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Washington, District of Columbia, United States
Public Relations Intern, Public Affairs (Spring 2026)
Public Relations Intern, Public Affairs (Spring 2026)
We’re looking for an Intern to work on a range of public affairs clients. This is a full-time (40 hours/week), paid internship that will start in January and go through May. This role is hybrid out of our DC office.
From creative brainstorming to day-to-day execution, Weber Shandwick’s Interns form the foundation of a talented team that generates groundbreaking, award-winning programs. During the program, you’ll work on campaigns for iconic brands and companies you likely encounter every single day.
What’s in it for you? Our Interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance your career goals.
More about the position:
What you’ll do all day:
- Create: Craft written communications including media materials and compelling social content
- Research: Analyze brands using various resources
- Engage: Share big ideas in brainstorms and with teams
- Plan: Assist in event coordination and logistics
- Hustle: Pitch stories to media, develop media lists, track placements, etc.
- Monitor: Track brands in traditional and social media
What we’re looking for from you:
- Thinking: Do it out of the box. Actually, it’s best if you’re wholly unfamiliar with the concept of boxes
- Digital: Know all the old school and the latest social media platforms, what brands are doing on them and what they should do next
- Communication: Speak, write and edit succinctly and compellingly
- Management: Meet deadlines, put out fires and multi-task. Work fast, and work well
- Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work is a must
- Technical: Know Word, PowerPoint, Excel and Outlook. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
- Dynamic: Ability to work in a fast-paced agency environment
- Spark: Understand what sets you apart
What you’ll get from us:
- Buddy: all new hires are paired with a buddy dedicated to making your time with us amazing
- Built-In Mentorship: access to former interns through panels and learning sessions who can give insight into what their experience was like, and advice on making the most of your summer
- In-person trainings and coaching: you’ll be invited to workshops and ongoing trainings in-person to introduce you to the latest and greatest in the industry
- A possible career: Internships have the possibility of growing into a full-time position
- A paycheck! Interns are paid hourly, at 40 hours per week
Requirements:
- Recent college graduate or related experience
- Availability: 40 hours a week from January to May
Washington DC Salary range: $20.00 – $20.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Chicago, Illinois, United States
Senior Vice President, Client Experience
Senior Vice President – Weber Advisory & Financial Services
Weber Advisory, the strategic consulting arm of Weber Shandwick, is seeking a Senior Vice President to join our Corporate team to lead a range of high-impact client engagements and new business opportunities. In this role, you will work closely with leading financial services organizations to shape strategies that strengthen reputation, build executive visibility, navigate complex stakeholder environments, and drive measurable business outcomes.
You will bring deep expertise in corporate communications within the financial services sector to deliver insight-driven, integrated programs spanning reputation management, executive thought leadership, internal and change communications, crisis and issues management, investor and stakeholder relations, and multi-channel media strategies.
Key Responsibilities
- Secure, maintain, and grow relationships with leading financial services and corporate clients, ensuring Weber Advisory is a trusted partner at the most senior levels.
- Lead major new business efforts, from identifying opportunities and shaping proposals to orchestrating compelling, integrated pitch teams.
- Serve as a trusted strategic advisor, counselor, and business partner to C-suite and senior decision-makers in financial services and beyond.
- Drive exceptional work through the orchestration of high-performing, cross-functional teams across geographies and disciplines.
- Advance Weber Advisory’s thought leadership in the financial services sector by developing POVs, insights, and visibility for our leaders.
- Oversee client service delivery including program planning, proactive opportunity creation, and high-level strategic counsel.
- Identify new growth areas based on emerging trends in financial markets, regulation, ESG, and stakeholder expectations.
- Mentor and coach rising talent, building the next generation of corporate and financial communications leaders.
- Maintain profitability and operational excellence across accounts, ensuring efficiency, productivity, and high-quality output.
Qualifications
- 12+ years in corporate communications or public affairs, with significant experience advising financial services organizations (agency experience strongly preferred).
- Expertise in corporate reputation management, stakeholder communications, and financial industry dynamics, including regulatory environments and market drivers.
- Strong grasp of traditional, digital, and social media—and how they shape financial sector narratives.
- Proven ability to counsel senior executives with credibility, clarity, and strategic foresight.
- A track record of leading and winning new business opportunities in complex, competitive environments.
- Exceptional leadership skills—able to inspire teams, manage multiple priorities, and deliver under pressure.
- Excellent writing, presentation, and storytelling abilities, with experience crafting compelling narratives for financial audiences.
- Entrepreneurial mindset, collaborative spirit, and passion for driving client and agency growth.
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Salary range: $152,000- $215,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JP1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
