Vice President, Client Experience - Healthcare

Senior Vice President, Client Experience, Healthcare

Weber Shandwick works with some of the largest pharmaceutical companies in the world, communicating about some of the most pressing health concerns.

We deliver innovative, impactful work for our clients that has resulted in significant growth of the practice and earned our teams multiple awards. This success is due to our people, our relationships, a culture that inspires, an incredible team of experts in scientific communications, and an embedded digital/social team who make our clients stand out. We are also well-connected to the large Weber Shandwick network, partnering daily with clients and colleagues globally.

About the Role

We are looking for a new SVP for our healthcare practice.

This role will lead two major accounts in the New York office reporting to an EVP. This is a unique, career-enhancing role on large accounts, and an opportunity to partner with exceptional senior account leaders across the company.

This new leader’s overall responsibility is to be the day-to-day strategist for the clients, manage the overall relationship, deploy the teams in the most efficient and productive way to execute flawlessly, and be a supportive coach. The successful candidate will have experience with data and regulatory milestones along with consumer programs, and display passion, never-ending curiosity, a desire to always be better, and the ability to inspire and connect with teams across offices. They will be a hands-on leader that fits with our overall culture. We are a company of doers even at the most senior level.

Responsibilities

• Build and nurture client relationships and grow business by providing leadership, direction and strategic guidance to colleagues, day-to-day teams and senior level clients
• Lead, develop and coach teams of 10-20 people
• Guide and inspire clients to continue expand the kinds of communications work they are doing digitally directly tied to meeting their business challenges
• Develop quality standards and ensure client satisfaction
• Draw on our total agency resources for every project, including health creative, digital and media specialists
• Educate teams to ensure that they are delivering state-of-the-art counsel and content to their clients
• Stay ahead of the shifts in the healthcare environment and provide guidance to teams and clients
• Participate in new business pitch development and/or presentations
• Participate as part of the practice leadership team on the operations of the group
• Actively engage in the culture of the agency to lead by example
• Work with peers to further the mission, goals and culture of the agency
• Mentor individuals so that they are able to achieve their professional goals

Basic Qualifications

• Bachelor’s degree required
• 11+ years of experience in PR inclusive of agency experience working on large scale integrated communications campaigns

Additional Qualifications

• Deep knowledge of the pharma regulatory landscape
• Experience, at an agency or in-house, managing a large pharmaceutical account (over $1 million in billings) and the keen organizational skills needed to do so. Experience on accounts that span multiple cities with integrated account teams preferred
• Excellent written, verbal, and interpersonal communication skills
• Great track record of success leading teams and developing talent
• Proficiency in MSOffice, advanced proficiency in PowerPoint and other presentation platforms

Desired Qualifications

• An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
• Propensity to organize thinking, break down complexity and manage shifting priorities at a fast pace

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Salary range: $180,000 – $245,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR1

Current Global is a global communications agency and creative powerhouse. Our footprint spans Asia, Europe, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of brand marketing, public relations and digital veterans work with some of the world’s most iconic brands to develop highly strategic and creative campaigns, collaborating across our four talent communities: Client Experience, Insights, Content, and Integrated Media.

 

The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative.  Our Accessible by Design commitment that every piece of communication we create will meet the highest accessibility standards to reach people with sight, hearing, speech, and cognitive impairments was recognized as a 2021 World Changing Idea by Fast Company.

 

We put humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with brands as real and human as they are. We offer exciting career opportunities for entrepreneurial leaders. Learn more at www.currentglobal.com.

 

POSITION PROFILE

 

Our next Intern is an enthusiastic, self-starter who can multi-task effectively and is highly organized.  This role is hands-on and affords a unique opportunity to learn the ins and outs of PR.  As an integral part of the team, core responsibilities of this role includes writing, researching, event planning, compiling media lists, pitching client stories to media and participating in creative brainstorms.  This person must possess a high level of flexibility, technical capacity and time management skills. Additionally, it is imperative that this person demonstrate a proactive approach and personal effectiveness, the ability to collaborate and to keep composure under pressure.

 

This exciting opportunity is available for those college students and recent college graduates who are available to work Monday through Friday from 9am until 6pm.  The internship is three (3) to six (6) months in duration and is paid at $20.00/hour. 

 

To apply, please visit https://currentglobal.com/careers/.

Chicago Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1

 

We’re passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table. Are you creative and daring? Do you have digital savvy? Do you love to collaborate and bring big ideas to life? Are you ready to launch your career with Weber Shandwick?

 

From creative brainstorming to day-to-day execution, Weber Shandwick’s Interns form the foundation of a talented team that generates groundbreaking, award-winning programs. During the program, you’ll work on campaigns for iconic brands and companies you likely encounter every single day.

 

What you’ll do all day:

• Create: Craft written communications including media materials and compelling social content
• Research: Analyze brands using various resources
• Engage: Share big ideas in brainstorms and with teams
• Plan: Assist in event coordination and logistics
• Hustle: Pitch stories to media, develop media lists, track placements, etc.
• Monitor: Track brands in traditional and social media

 

What we’re looking for from you:

• Thinking: Do it out of the box. Actually, it’s best if you’re wholly unfamiliar with the concept of boxes
• Digital: Know all the old school and the latest social media platforms, what brands are doing on them and what they should do next
• Communication: Speak, write and edit succinctly and compellingly
• Management: Meet deadlines, put out fires and multi-task. Work fast, and work well
• Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work is a must
• Technical: Know Word, PowerPoint, Excel and Outlook. Familiarity with platforms like Hootsuite, Muck Rack, Cision, Adobe Creative Suite, a plus
• Dynamic: Ability to work in a fast-paced agency environment
• Spark: Understand what sets you apart

 

What you’ll get from us:

• Support: As you navigate a hybrid workplace, you’ll have regular check-ins, calls and touchpoints with your teams and the whole office to feel connected
• Mentor: You’ll be paired with someone in the office to mentor you and help you navigate the waters
• Learning and development: Keep sharp and learn all the new skills with access to trainings and tutorials through complimentary access to LinkedIn Learning as a WS employee
• A possible career: Internships have the possibility of growing into a full-time position
• A paycheck! Interns are paid hourly, at 40-hours per week

 

Requirements:

• The ideal candidate must be a college graduate by start of internship
• Availability: 40 hours a week from February to June

Illinois Salary range: $20.00 – $20.00

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-LC1