Associate/ Senior Associate, Client Experience (Technology)

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

 

OUR VALUES

CURIOSITY –We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

About the Role

The Junior Associate serves as the primary point of contact for day-to-day matters within our agency, connecting clients with internal teams and guiding projects through our workflow systems. They maintain smooth internal operations while building client relationships. This role requires good attention to detail, a solid understanding of basics, and reliable follow-through on all tasks. The ideal candidate combines careful organizational skills with the ability to develop professional relationships to provide consistent, quality service.

 

Key responsibilities:

Client Management

• Be able to develop a brief for creative execution or production based on a good understanding and interpretation of client’s needs
• Assist in providing relevant market information and other facts necessary to address briefs
• Coordinate with various internal departments to keep everyone involved in processes and on schedule
• Undertake the development necessary for each concept as briefed e.g. sourcing/contacting third parties/obtaining quotations/briefing internal and external facilities – normally under the supervision of senior account leaders
• Assist senior account leaders to execute, support, and monitor projects, to ensure smooth and flawless processes during projects
• Assist in composing, editing, and proofreading high-quality communications materials, including social media content, briefing documents, internal memos, client correspondence, etc.

Strategy

• Assist the analytics manager in preparing relevant materials, including market information, trends, and competitive information for the development of plans or strategies
• Consolidate all materials and information to help with project/business plans
• Collect market information, audience study/research to help with the project/business plans
• Content planning and social media platforms management for client campaigns

 

What You’ll Need To Succeed:

• 1-2 years of working experience in account service or client management
• Experience in social content planning and management would be highly preferred
• Knowledge of paid media is a plus
• Good interpersonal skills and strong responsibility
• Have excellent communication skills – verbal and written, both in Traditional Chinese and English
• Think critically and creatively, meaning the ability to think clearly and rationally, solve problems and develop new and useful possibilities
• Plan and execute multiple projects simultaneously in an organized fashion
• Work calmly and maintain good judgment in a fast-paced work environment
• An independent worker who works well on a team and can be proactive and a self-starter
• Collaborate with colleagues in different countries and appreciate cultural differences
• Understand how to drive conversations and online word-of-mouth
• Passionate about the digital world

 

It’s Great If You Have:

• Educational Background: Bachelor’s degree with a major in marketing, communications, advertisement, media, digital, public relations, etc.
• Experience in communications or related field, industry experience such as advertising or social media experience preferred
• Basic writing skills, strong presentation capabilities
• Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner
• Advanced knowledge of working software (Word, Excel, PowerPoint, etc.)

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

Overview

Part of The Weber Shandwick Collective, we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energize the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses

Our game-changing work is recognized by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

More than ever, organizations need to solve for unprecedented challenges born of technology-driven disruption. We fuse global teams grounded in technology, digital innovation and analytics to help clients. As we live in an always-on world, our brand positioning reflects this need to engage with our always-on audience, just as we advise our clients to do. We inspire. We incite. We shape ideas and conversations, and we activate our global reach for local causes and multinational brands alike, and we’re always ready for more problems to solve.

Our Values

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions.

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias.

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made.

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world.

Designation: Junior Associate

Location: Bangalore

Reporting to: Senior Manager

 

What will you do?

• Provide operational support on client projects, as directed.
• Accurately maintain executional tools, trackers and reporting.
• Share results of the work in a structure.

 

You will be a good fit if you:

• Possess up to 0.6 months to 1 years’ work experience in a PR agency, having worked on Corporate.
• Possess strong written/verbal communication, are collaborative and pay attention to detail.
• Possess knowledge of digital platforms, tools and solutions.
• A flair for writing would be a plus.

OVERVIEW

Part of The Weber Shandwick Collective (TWSC), we’re the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We’re also PRWeek’s 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company’s Most Innovative Companies 2024.

 

ABOUT THE OPPORTUNITY:

You are highly energetic, ambitious, passionate, and thrives in a fast pace working environment. You are an accomplished multitasker and calm in the face of the unexpected.

You are a conversation-starter, a headline-grabber, an attention-getter, a reputation-guarder, and an idea-launcher. Comfortable with both traditional and ‘new media’ PR, you are excited by the increasing opportunities to support digital and social media aspects of communications programmes.

You are driven by setting high expectations and exceeding them, always.

We are looking for someone who has sufficient knowledge of the media landscape, and some experience in PR and communications, especially in the corporate/ sustainability space, having kept abreast of the latest policies, developments and trends in the industry.

If the above sounds like you, we want to talk to you!

 

Key Responsibilities

• Support account leads to manage client relationships on a day-to-day basis
• Implement local and global PR strategies, plan and develop PR collaterals (e.g. communication guidelines, press releases, press kits, newsletters, etc.) for key product launches, brand news and thought leadership
• Monitor and track client, competitor, industry and cultural news and prepare coverage reports
• Support account lead with planning and development of corporate and sustainability-related initiatives and collaterals for our clients that covers traditional and social media.
• Support account lead with influencer management, social activations and content creation.
• Provide media relations support – conducting research, building target media lists, drafting media materials, pitching to journalists, and managing media relationships and opportunities
• Prepare timely team and client updates on all stages of project processes; prepare accurate and thorough conference call or client meeting recaps
• Assist and contribute to the development of long-term strategic clients plans and program recommendations, developing budgets, generating recommendations and creating presentations
• Proactively generate new ideas and opportunities to ensure client program success
• Anticipate and proactively offer solutions to senior team leadership on executional issues specific to assigned programs

 

Skills, Experiences and Qualifications

• Minimum 2 years of experience in sustainability communications, public relations, or corporate communications, preferably in a consultancy or agency setting. Candidates with more experience will be considered for a Senior Associate role.
• Knowledge of the communications and sustainability industry
• Strong communication and presentation skills
• Dedication to details and have a sense of responsibility
• Excellent written and spoken English
• Ability to work under tight timelines
• International outlook or experience favorably considered
• Keen to develop your career in the PR industry and value professionalism

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.