Account Director (PR, Beauty and Lifestyle)

Singapore

Published

12/03/2024

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Position: Account Director (PR, Beauty and Lifestyle)

Location: Singapore

 

OVERVIEW

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

 

Our Values: 

CURIOSITY We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made 

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

About the opportunity:

The role of Account Director is to act as a lead liaison between clients, client partners and the Agency, and will focus on all account management initiatives. You will work closely with the clients and your manager in identifying short and long term needs and objectives; craft appropriate strategies as well as identify and implement quality solutions to achieve client goals. In addition, you will also be responsible for managing and leading agency resources in order to meet clients’ communications, marketing and advertising needs.

The Account Director should have excellent verbal and written communication skills and provide ongoing counsel and strategic guidance to the internal team and external client organization. This requires an ability to adapt to different types of situations, personalities and communication styles as this person will be required to work across all functional teams within the Agency and the client organization. The successful Account Director will ensure a collaborative working environment is achieved between the agency, the client, and partners.

The Account Director will also be accountable for the relevance and quality of every agency activity associated with the clients’ business and most importantly any creative products.

Responsibilities:

  • Acts as the primary senior contact for client accounts, developing relationships with clients, working closely with them to understand their business and customer experience needs, and directly contributing to key project deliverables alongside the team.
  • Demonstrates a strong grasp of clients’ business objectives, identifying opportunities where Weber Shandwick’s services can drive both short-term and long-term strategies, and actively collaborates with the team to translate these into actionable plans.
  • Leads by example to ensure the account team understands the scope of work, actively participates in achieving objectives, and contributes to delivering exceptional client experiences.
  • Possesses a deep understanding of strategy, creative, and production processes and actively engages in key project stages, providing input, reviewing work, and ensuring alignment with client goals.
  • Proactively partners with other functional and account leads, not only driving integration but also working directly on projects to ensure seamless execution and alignment with client expectations.
  • Sets and maintains high standards for the quality of creative ideas and work within brand guidelines, actively contributing to brainstorming sessions and creative reviews.
  • Collaborates with clients and the team to develop budgets and ensures adherence by monitoring progress and addressing potential challenges in real-time.
  • Fosters a collaborative work environment, actively participating in agency and client initiatives to strengthen partnerships and enhance project outcomes.
  • Stays informed of relevant client, industry, and market developments, translating insights into actionable recommendations for the team and clients.
  • Provides constructive feedback by reviewing work directly with the team, identifying areas for improvement, and offering solutions that elevate outcomes.
  • Solves complex issues both independently and collaboratively, working hands-on with the team to address challenges and find innovative solutions.
  • Acts as a mentor and role model, guiding junior team members through active coaching, knowledge sharing, and leading by example in day-to-day tasks.

 

Requirements:

  • Minimum 7 – 10 years of experience in an account management role. PR/ Communications/ Advertising agency experience is preferred.
  • Experience in managing global and regional briefs for global brands.
  • Effectively led and developed account teams.
  • Strong verbal and written communication and interpersonal skills to facilitate effective communications with clients and internal teams.
  • Ability to work in a fast-paced environment, adapt to change and perform well under pressure, juggling multiple projects and deadlines.
  • Proficient in Microsoft Office Suite (especially PowerPoint).
  • Good time management skills and process driven.
  • Experience in managing multi-disciplined campaigns.
  • Effective resources allocation skills and ability to connect with different agency disciplines towards achieving clients’ deliverables.
  • Special event experience is a bonus, particularly with red carpets, high-profile sponsorships, product launches, openings, stunts, media education events and influencer activations
  • Global Perspective: Demonstrated experience working in or exposure to diverse cultures and countries, with an understanding of the nuances of different people, cities, and socio-economic conditions, including those in developing markets.
  • Cultural Sensitivity: A strong ability to navigate and adapt to cultural differences with empathy and respect, fostering positive collaboration across a global team.
  • Adaptable Communication: Flexibility to tailor communication styles and approaches to align with local norms and practices, ensuring clarity and effectiveness in diverse settings.
  • Travel Readiness: Willingness to travel internationally as required, with an eagerness to immerse in and learn from different cultural environments.

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. HSBC, Ikea, Unilever and eBay to name a few. 

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

  • Develop data driven insights and strategies to drive measurable impact
  • Creating impactful campaigns that tap into culture
  • Creating channel and platform agnostic campaigns that grow organically
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What’s Happening?

Join our dynamic team where innovation meets expertise. Weber Shandwick Scotland is looking for an experienced, ambitious and energetic Account Manager to join our team and support some of our most exciting clients, both globally and locally.

You will have the unique opportunity to shape the narrative for leading companies in the consumer space. You’ll be joining a talented team that creates cultural value and helps brands navigate the ever-changing age of communications: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity.

We are proud to work with the world’s largest corporations, companies, and organisations. This role offers you the same opportunity – to work with the biggest and best clients in the world.  

 

What will you be doing?

  • Builds client relationships by providing counsel to multiple clients, driving execution of tactical plans to ensure high-quality deliverables
  • Successfully manages client expectations, team resources, and deliverables around major campaigns and projects
  • Serves as an active participant in client meetings and presentations; crafts, presents, and executes integrated communications strategies for major campaigns
  • Conducts and manages the flow of research and materials development necessary to analyse client issues
  • Functions across disciplines with a knowledge of social media strategies and tactics
  • Monitors media outlets for coverage of client and competitor news, leveraging digital and social outlets, a diverse set of influencers, etc
  • Understands industry issues that directly and indirectly affect the client
  • Composes media materials (press releases, pitch notes, client briefings, messaging documents, sample Q&A, proposals, bylined articles, supporting social content, etc.) and conducts media outreach
  • Proofs and edits client-related documents
  • Develops and builds relationships with media
  • Brainstorms and brings to life compelling ideas for clients and media
  • Leads small teams to conduct pressing research on a wide range of issues, reviews and prepares executive summaries and/or analyses of information into strategic and actionable recommendations.

 

Who are you?

  • Already working as a Senior Account Executive or Account Manager in a PR agency
  • Proven experience within media relations planning for consumer clients
  • Exceptional written and verbal communication skills
  • Excellent project management and organisational skills
  • Ability to translate client needs into effective project plans
  • Strong collaboration skills
  • Strong negotiation and persuasion abilities
  • Ability to deliver campaigns across multiple platforms
  • Ability to effectively build external relationships.

 

Anything else?

Weber Shandwick Scotland are headquartered in Glasgow and have offices in Edinburgh and Aberdeen. This role can be based from any of these 3 offices on a hybrid model with two days per week in the office. However we are a flexible bunch, so please do reach out if you have flexibility requirements and we’ll be happy to chat!
  

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  • Private medical insurance
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  • Group income protection
  • Personal pension plan
  • Employee Assistance Programme

Flexible Benefits:

  • Buy or sell holiday
  • Additional life assurance cover
  • Critical illness insurance
  • Personal Accident Insurance
  • Dental insurance
  • Travel insurance
  • Health screening
  • Gym discounts
  • Cycle to work scheme
  • Health cash plan
  • Flexible working with our 3:2 hybrid work model
  • Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
  • 25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
  • Flexible public holidays
  • Sweets and snacks in the office
  • Exclusive shopping discounts and perks
  • Headspace membership
  • Annual eyecare voucher
  • Season ticket loan
  • Referral bonus scheme
  • Long service bonus
  • Enhanced family leave
  • Inclusive and invisible health policies

 

#LI-LW1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Account Director, Client Experience - Consumer

Account Director, Client Experience

Weber Shandwick is looking for a Director to join our Consumer team in our New York offices. 

We Are Seeking: 

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In this role, you’ll be tasked with overseeing account programming while collaborating closely with our creative and influencer teams to advance programming and achieve business objectives both internally and externally. Fueled by your love of consumer-led programming and viral brand campaigns, we hope you’ll bring energy and enthusiasm to every client challenge while motivating colleagues around you.

 

What We Are Looking For: 

  • A strong leader, motivated to thrive within a fully-integrated business environment
  • A passion and curiosity for social and influencer and deep understanding the changing media landscape
  • Can turn ideas into workable plans 
  • Capacity to convey ownership of assigned projects to junior team members, track staffing allocations and hours efficiently
  • Ability to solve client challenges
  • Strong desire to mobilize and motivate teams 
  • Can work independently and as part of a team
  • Excellent oral and written business communication skills
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  • Exceptional judgment when working with team members, client contacts and vendors
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  • Can anticipate client and team needs
  • Attention to detail and quality
  • Jumps in with solutions and “let’s try it” attitude
  • Instills confidence with clients and colleagues

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  •  At least 7 years of experience in agency, PR/Communications space
  •  Experienced in account management across Integrated Media Strategy, Influencer Campaigns, and Media Relations, ideally within the consumer health or CPG space
  •  Bachelor’s Degree in Communications, Journalism, PR, Business Management, or related field 

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
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  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
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Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-SK1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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Junior Associate/ Associate (Influencer Marketing)

Position: Junior Associate/ Associate (Influencer Marketing)

Location: Singapore

 

OVERVIEW

Weber Shandwick is one of the world’s leading global communications and marketing solutions firms with offices in 79 cities and a network extending to 120 cities on 6 continents. In the Asia Pacific region the firm operates in 18 markets including owned as well as affiliates and representative firms in other locales – spanning Greater China, Japan and Korea, India and Southeast Asia. Our heritage in Asia Pacific stretches back more than 60 years.

Led by world-class strategic and creative thinkers, Weber Shandwick has won numerous prestigious awards in the industry. These include being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list and PRWeek’s 2024 Global Agency of the Year. The firm was also one of Fast Company’s Best Workplaces for Innovators in 2023, PRovoke’s Global Agency of the Year in 2023, and Asia-Pacific Healthcare Consultancy of the Year in 2022 and 2023. Other accolades include Campaign Global PR Agency of the Year and Best Network: Asia Pacific 2023, PRCA Gold Standard Award for Asia-Pacific Network of the Year 2023 and being the most awarded PR agency at the 2023 Cannes Lions International Festival of Creativity. Weber Shandwick has also been honored on Ad Age’s A-List in 2024 and 2020, and Best Places to Work in 2019. The firm was named PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. The agency was named PRWeek’s Purpose Agency of the Year in 2020 and 2021, Global Agency of the Year in 2015, 2016, 2017, and 2018, and Asia-Pacific PR Consultancy of the Year in 2017, 2019, and 2020. It was also ICCO Regional Network of the Year Asia Pacific in 2017, 2018, and 2019, and PRovoke’s Asia-Pacific Consultancy of the Year in 2017 and 2019.

Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and consulting network. Cumulatively, TWSC has earned more than 190 Cannes Lions.

 

Our Values: 

  • CURIOSITY We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions
  • INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
  • COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made 
  • IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

 

Job Overview:
We are seeking a motivated and proactive Junior Associate/Associate for Influencer Marketing to join our team. The ideal candidate will work on the world’s largest beauty brand and executing the end to end function of influencer marketing. This includes identifying and proposing suited influencers for campaigns or long-term engagements, developing content creation briefs for influencers, outreaching and negotiating fair deals with influencers for their respective engagements, monitoring of content going live on time, reporting and optimising campaigns for better performance in the future.

If you have passion for social media and content creation, this role will offer a great environment to develop as well as grow by collaborating with influencers, as well as develop best-practice proficiency in influencer and social media marketing.

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Influencer Marketing

  • Familiar with influencer landscape in Singapore. Bonus would be in relation to beauty and lifestyle categories.
  • Have experience in influencer marketing and the responsibilities listed above.

Client management:

  • Act as the main point of contact between clients, ensuring that clients’ expectations are clearly communicated and met through influencer collaborations

Campaign Management or Coordination:

  • Drive and/or support the planning, execution, and tracking of influencer marketing campaigns, ensuring deliverables are met on time and to the highest standard.
  1. Relationship Management:
  • Build and maintain strong, positive relationships with influencers and clients, ensuring satisfaction and continued collaboration.

Influencer Marketing Performance reporting:

  • Collaborate with the Account Manager to prepare client reports, highlighting key performance metrics, campaign progress, and results.

Administrative Support:

  • Provide administrative support to the Account Manager, including scheduling meetings, managing timelines, and coordinating logistics.

Problem Solving:

  • Address and resolve any issues or concerns raised by clients or influencers in a timely and professional manner, escalating to the Account Manager when necessary.

Market Research:

  • Assist in identifying potential influencers and clients that align with the company’s goals, and contribute to the development of new business opportunities.

Campaign Optimisation:

  • Provide feedback from clients and influencers to help optimise future campaigns and improve processes.

 

Key Requirements:

Education:
A bachelor’s degree in Marketing, Communications, Business Administration, or a related field (or equivalent experience).

Experience:
1-2 years of experience in account management, influencer relations, marketing, or customer service. Experience working with influencers or in a client-facing role is a plus.

Skills:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong organisational and time-management abilities.
  • Ability to work effectively under pressure and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

 

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.