Account Director, Client Experience - Consumer
New York, New York, United States
Published
01/17/2025
Account Director, Client Experience
Weber Shandwick is looking for a Director to join our Consumer team in our New York offices.
We Are Seeking:
We’re looking for a passionate brand enthusiast and strong Account Director to join our Consumer Practice, working across a few of America’s most iconic consumer health brands. You will be responsible for playing a critical role in leading breakthrough activations that earn attention and helping to create truly fun and unique social and influencer-led campaigns. In this role, you will be responsible for coaching, inspiring and motivating a high performing team while exceeding expectations for our clients.
In this role, you’ll be tasked with overseeing account programming while collaborating closely with our creative and influencer teams to advance programming and achieve business objectives both internally and externally. Fueled by your love of consumer-led programming and viral brand campaigns, we hope you’ll bring energy and enthusiasm to every client challenge while motivating colleagues around you.
What We Are Looking For:
- A strong leader, motivated to thrive within a fully-integrated business environment
- A passion and curiosity for social and influencer and deep understanding the changing media landscape
- Can turn ideas into workable plans
- Capacity to convey ownership of assigned projects to junior team members, track staffing allocations and hours efficiently
- Ability to solve client challenges
- Strong desire to mobilize and motivate teams
- Can work independently and as part of a team
- Excellent oral and written business communication skills
- Strong financial acumen, ability to manage and track work against budgets cross-specialty
- Experience with invoicing and billing
- Can complete challenging projects within set parameters
- Exceptional judgment when working with team members, client contacts and vendors
- Commitment and dedication to the agency’s success as well as individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Jumps in with solutions and “let’s try it” attitude
- Instills confidence with clients and colleagues
Basic Qualifications:
- At least 7 years of experience in agency, PR/Communications space
- Experienced in account management across Integrated Media Strategy, Influencer Campaigns, and Media Relations, ideally within the consumer health or CPG space
- Bachelor’s Degree in Communications, Journalism, PR, Business Management, or related field
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
NYC Salary range: $100,000 – $130,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-SK1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Boston, Massachusetts, United States
Healthcare PR Intern (Summer 2025)
Healthcare PR Intern (Summer 2025)
Weber Shandwick is seeking a summer intern to work on a range of healthcare clients. This is a full-time (40 hours/week), hybrid, paid internship that will start in June and go through August.
From creative brainstorming to day-to-day execution, Weber Shandwick’s interns become an important part of a talented team that generates groundbreaking, award-winning work. During the internship, you’ll work on initiatives for some of the world’s leading healthcare brands and companies, helping to educate about the latest innovations and raising the bar on the way we talk about the impact of health.
What’s in it for you? Our interns will earn practical experience as fully integrated members of account teams and will receive coaching from Weber Shandwick colleagues to help advance your career goals.
More about the position:
What you’ll do all day:
- Create: Craft written communications including media materials, compelling social content, memos, and risk assessments
- Research: Examine brands, industry trends, and various issues using various resources
- Analyze: Answer questions, provide insights, and propose recommendations using quantitative and qualitative data
- Engage: Share big ideas in brainstorms and with teams
- Plan: Assist in event coordination and logistics
- Hustle: Pitch stories to media, develop media lists, track placements, etc.
- Monitor: Track brands and issues in traditional and social media and analyze conversations; draft reports summarizing conversation to inform client strategies
What we’re looking for in a candidate:
- Thought: Strong critical thinking and analytical skills; growth mindset
- Communication: Speak, write, and edit succinctly
- Digital: Have an understanding of all the old-school and latest social media platforms, what brands are doing on them, and what they should do next
- Management: Meet deadlines, put out fires, and multi-task. Work fast and work well
- Detail-Oriented: Attention to detail and a commitment to delivering clear and precise work are critical
- Technical: Proficiency in Microsoft Office suite. Familiarity with platforms like Cision, Muckrack, Meltwater, Talkwalker, Brandwatch, and/or Quid are a plus
- Dynamic: You must be able to work in a fast-paced agency environment and juggle multiple time-sensitive tasks
- Spark: Understand what sets you apart and what motivates you
What you’ll get from us:
- Buddy: All new hires are paired with a buddy dedicated to making your time with us amazing
- Built-in mentorship: You’ll be invited to panels and workshops to learn from the greatest in the industry, as well as receive mentoring and guidance from your direct manager
- A possible career: Internships have the possibility of growing into a full-time position
- A paycheck: Interns are paid hourly
Requirements:
- The ideal candidate must be a college graduate by the start of the internship or have demonstrated transferrable skills
- Must be available to work 40 hours a week starting June
Boston Salary range: $20.00 – $20.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-LC1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Washington, District of Columbia, United States
Account Director, Public Affairs
ACCOUNT DIRECTOR, PUBLIC AFFAIRS
Weber Shandwick is seeking an Account Director to join its Public Affairs team to lead strategy and manage account teams supporting corporate, public sector, and non-profit clients navigating the intersection of business, politics, policy, and political culture. The ideal candidate is a seasoned communications and public affairs professional with deep expertise in policy, advocacy, and communications. They will have a strong network in Washington, D.C., a track record of success in delivering public affairs campaigns, and the ability to counsel clients and lead high-performing teams in a fast-paced environment. This role will be based in Washington, D.C. on a hybrid basis.
PRIMARY RESPONSIBILITIES
- Serve as a trusted client advisor and senior account manager on public affairs, policy, and communications issues.
- Clearly articulate a bespoke public affairs strategy to meet a client’s policy, legislative or regulatory needs in a rapidly evolving environment.
- Develop and execute comprehensive public affairs campaigns that integrate media strategy, paid and social media tactics, and stakeholder engagement to influence policy and legislative outcomes.
- Provide timely analysis and recommendations on legislative, regulatory, and political developments that impact clients.
- Oversee the development of messaging, content, and advocacy materials that align with client objectives.
- Manage cross-functional teams, providing direction and guidance to ensure we deliver our best work and exceed client expectations.
- Identify new business opportunities and support proposal development to expand the agency’s client base.
- Create opportunities for team members to learn and grow – promoting and retaining a collaborative, inclusive work environment conducive to success.
- Provide oversight of budget, multi-agency and vendor contracting, timelines and reporting.
DESIRED SKILLS & EXPERIENCE
Basic Qualifications
- Bachelor’s Degree
- 7+ years related professional experience
- Health policy experience a plus
Additional Qualifications – Success Factors
- 7+ years of relevant experience in public affairs or communications agencies, Capitol Hill, Executive Branch agencies, political campaigns, media, advocacy, or similar organizations.
- Proven track record of managing complex client accounts and delivering successful advocacy and media campaigns.
- Excellent writing and verbal skills, with the ability to craft compelling narratives.
- A voracious consumer of news; closely follows national politics, public policy, and political culture.
- Deep understanding of federal policymaking, political dynamics, and regulatory processes.
- A strong understanding of legacy and new media, ideally with strong media contacts and experience engaging media on crisis and long-lead stories.
- Ability to lead and mobilize fast-paced, highly collaborative, multi-disciplinary teams.
- Strong network of contacts in government, media, and industry sectors.
- Strong organizational and critical thinking skills.
- A fast learner who can quickly get up to speed on any public affairs topic.
- Resilient mindset, deep curiosity, and a healthy sense of humor.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. We’re passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table. We’re always looking for new colleagues who reflect the best of our values: curiosity, inclusion, courage and impact.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@cmgrp.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Salary range: $109,000.00 – $130,000.00
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR2
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
New York, New York, United States
Senior Vice President, Client Experience - Consumer
We Are Seeking:
We’re looking for a dynamic, self-motivated Senior Vice President to join our Consumer Practice, working across consumer health and CPG brands. You will spearhead high profile, award-worthy, social and influencer-driven integrated activations and productions for one of our top consumer health clients.
Working in a dynamic agency-client model, you will work with high profile talent, influencers and oversee global experiences for brands. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of not only this business, but also our Consumer Practice. You will be responsible for all aspects of a client relationship and account team and will supervise big pieces of business with multiple work streams and team members.
Other responsibilities include recommending programs and activities coordinating with client’s goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, analytics, media relations and the development and execution of creative concepts. Ideally, you will have global agency experience, and have executed multiple global campaigns in scale.
What We Are Looking For:
- Flawless ability to oversee many moving pieces with minimal oversight while managing junior team and clients
- Love for all-things related to sports, lifestyle, entertainment and culture
- Can turn ideas into workable plans and presentations via decks
- Strong ability to counsel clients and deliver industry-leading expertise to both internal and external partners
- Proven experience building programs and ability to shape brand stories that drive social and influencer programs
- Capacity to convey ownership of assigned projects to junior team members
- Strong ability to remain nimble and counsel clients through conflict
- Can mobilize and motivate integrated teams while working independently and as part of a team
- Excellent oral and written business communication skills
- Aptitude for financial analysis
- Can complete challenging projects within set parameters
- Exceptional judgment when working with team members, client contacts and vendors
- Commitment and dedication to the agency’s success as well as individual career
- Can anticipate client and team needs
- Attention to detail and quality
- Instills confidence with clients and colleagues
The right person for this role has:
- 12+ years of experience in PR inclusive of agency experience working on integrated communications campaigns, specifically social and influencer-led assignments
- Deep knowledge of the consumer products space, with experience in – and passion for – consumer health, beauty, personal care and lifestyle brands
- Proven track record of proactively identifying and delivering strategic opportunities that unlock account growth beyond the current or ‘expected’ remit
- Strong familiarity and expertise related to social, digital and influencer channels that can further fuel earned-driven communications
- Exceptional client service track record with ability to counsel and interact effectively with senior management at client organizations
- Experience managing a large CPG account (over $1 million in billings) and the keen organizational skills needed to juggle multiple client needs at once
- Ability to efficiently manage cross-office teams that span multiple cities and countries with integrated account teams preferred
- Ability to be both strategic and hands-on, to flex with clients’ needs
- Success leading teams and developing talent
- An entrepreneurial spirit, strong leadership qualities, and a collaborative attitude
- A willingness to challenge how things have always been done, in a desire to continuously improve
- Excellent written, verbal, and interpersonal communication skills
- Proficient skills in MSOffice (PowerPoint, Excel and Word)
- BA or BS in Communications or related degree
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- Medical
- Dental
- Vision
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
NYC Salary range: $160,000 – $225,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-SK1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.