Fast Facts: Crowdsourcing and Social Media in CSR

What is the value and impact of crowdsourcing in corporate social responsibility (CSR)? How are social media tools shaping how companies engage consumers to provide ideas and help in decision-making on how to tackle issues and achieve goals? These questions are at the center of research the Weber Shandwick Social Impact team conducted with KRC Research in October 2010 to gain new insights into the challenges and opportunities facing companies in a changing CSR and communications landscape.

This fact sheet summarizes the key findings of our survey of more than 200 senior executives in large-sized companies with responsibility for philanthropy, social responsibility and community relations. It complements the findings our team issued in December 2010, which explored why corporations invest in CSR today, the role of nonprofit partners in CSR, and key success factors and lessons learned from recent efforts...

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